might possibly be the worst mcdonald’s in the county. every single time i go here, it doesnt matter how long the line is, i have to wait 25+ minutes for a mccrispy meal. the couple of times ive walked in to see whats taking so long there is 1-2 people working and a bunch of teenagers standing around. if you live in murphy and you are craving mcdonalds i recommend just driving all the way to carbondale. youll get your food faster
Atmosphere: 1
Food: 1
Service: 1
Dawnie Lu
At 4:55 p.m. I ordered my food. It is now 5:19 p.m. and I am still waiting in line not even to the pickup window. One coke, one cheeseburger. Horrible service.
Atmosphere: 1
Food: 3
Service: 1
Joshua
Didn't give me my mcbbq sauce Took 15 minutes when I asked for it
Atmosphere: 1
Food: 1
Service: 1
Noah Rice
They literally mess my order up every time I go there and the manager has a cocky disrespectful mouth. I spent 30$ there and my food was wrong everything about it was wrong. Went to get replaced or refund and the manager who works around this time, 6pm causes a problem every time about it. ITS YOUR MESS UP FIX IT. GET NEW MANAGEMENT.
Atmosphere: 1
Food: 1
Service: 1
Steve Morganthaler
Typical low quality from this McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Lukas Jensen
Food was pretty good, fries were warm but were definitely left in to long, but all around wasnt bad, super fast service
Atmosphere: 4
Food: 3
Service: 5
Jairo Toston
About as average as your average McDonald's. The only difference is that the exceptional customer service is negated by the fact that I'm always missing items from my orders. Losing $4-7 worth of items per meal. Gonna just eat healthy at this point.
Atmosphere: 3
Food: 3
Service: 4
Elizabeth Dannan
This McDonald's never seems to take my codes and always seems to have a problem.
My husband's blood sugar was way low so we stopped at Murphysboro McDonald's to grab some FAST food. 25 minutes later still waiting. My husband needs food. Like REALLY needs food. It was ridiculous. The Shorts would not have tolerated this. I would know as I worked for them back in the day. 25 minutes to get food out would have gotten you fired.
Aya Bee
We have not had one good experience with this McDonald’s. I am currently in their drive thru for over 30 minutes now! And this isn’t the first time that this has happened. The wait is always awful. And when I got my order it wasn’t even complete so I had to park and walk in. And they still didn’t complete my order. I had to walk up to the counter twice!! Worse McDonald’s by far.
Zayden Dixon
Waited 10 minutes for hot coffee. Pregnant Lady walked out to vape with her friend after bringing her coffee out. No rush for service.
Atmosphere: 1
Food: 1
Service: 1
robert race
Closed for good
Torin Pierce
Went inside to get our orders to go and waited over 15 minutes for our food, and our number was never called out so it sat for several minutes. Also took forever to get an employee to acknowledge us to place the order. No soda fountain or condiments station inside the lobby either.
Average visit
Atmosphere: 4
Food: 4
Service: 4
might possibly be the worst mcdonald’s in the county. every single time i go here, it doesnt matter how long the line is, i have to wait 25+ minutes for a mccrispy meal. the couple of times ive walked in to see whats taking so long there is 1-2 people working and a bunch of teenagers standing around. if you live in murphy and you are craving mcdonalds i recommend just driving all the way to carbondale. youll get your food faster
Atmosphere: 1
Food: 1
Service: 1
At 4:55 p.m. I ordered my food. It is now 5:19 p.m. and I am still waiting in line not even to the pickup window. One coke, one cheeseburger. Horrible service.
Atmosphere: 1
Food: 3
Service: 1
Didn't give me my mcbbq sauce
Took 15 minutes when I asked for it
Atmosphere: 1
Food: 1
Service: 1
They literally mess my order up every time I go there and the manager has a cocky disrespectful mouth. I spent 30$ there and my food was wrong everything about it was wrong. Went to get replaced or refund and the manager who works around this time, 6pm causes a problem every time about it. ITS YOUR MESS UP FIX IT. GET NEW MANAGEMENT.
Atmosphere: 1
Food: 1
Service: 1
Typical low quality from this McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Food was pretty good, fries were warm but were definitely left in to long, but all around wasnt bad, super fast service
Atmosphere: 4
Food: 3
Service: 5
About as average as your average McDonald's.
The only difference is that the exceptional customer service is negated by the fact that I'm always missing items from my orders. Losing $4-7 worth of items per meal. Gonna just eat healthy at this point.
Atmosphere: 3
Food: 3
Service: 4
This McDonald's never seems to take my codes and always seems to have a problem.
Atmosphere: 1
Food: 1
Service: 1
Sucks. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My husband's blood sugar was way low so we stopped at Murphysboro McDonald's to grab some FAST food. 25 minutes later still waiting. My husband needs food. Like REALLY needs food. It was ridiculous. The Shorts would not have tolerated this. I would know as I worked for them back in the day. 25 minutes to get food out would have gotten you fired.
We have not had one good experience with this McDonald’s. I am currently in their drive thru for over 30 minutes now! And this isn’t the first time that this has happened. The wait is always awful. And when I got my order it wasn’t even complete so I had to park and walk in. And they still didn’t complete my order. I had to walk up to the counter twice!! Worse McDonald’s by far.
Waited 10 minutes for hot coffee. Pregnant Lady walked out to vape with her friend after bringing her coffee out. No rush for service.
Atmosphere: 1
Food: 1
Service: 1
Closed for good
Went inside to get our orders to go and waited over 15 minutes for our food, and our number was never called out so it sat for several minutes. Also took forever to get an employee to acknowledge us to place the order. No soda fountain or condiments station inside the lobby either.
Atmosphere: 1
Food: 5
Service: 1
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