I ordered pizza through the Pizza Hut app, not Doordash. I paid almost 70.00 in food and when they delivered, it was through Doordash. I called the store when Doordash said they delivered my food, and hand delivered it to me, asking why I don't have pizza. They told me I had to call Doordash for a refund. I called Doordash and at first they couldn't find my order because I didn't process my credit card through them. I was transferred to several people in Doordash. They FINALLY found my order and issued a refund to Pizza Hut. I called the store 3 times. The first two times someone picked up and then automatically hung up on me. The third time a pleasant young lady answered and I explained the situation. She stated she needed to get a manager. To my surprise, but why am I surprised, I am currently ON HOLD to speak to a manager for 32 minutes now. Still NO ANSWER. Do Not Order at this store. You know, if they expect Doordash to live up to Pizza Huts Customer Satisfaction, they need to hire them. Quite honestly, when they have that pizza in their car and delivering it to me, they are employees of the company and that driver REPRESENTS that company picked up the order from. This is extremely BS. Its almost damn near borderline credit card fraud quite honestly. They are responsible for that food to get to me because I ordered the food. AND almost 70.00 too. Pizza isn't cheap these days. If they refuse to issue the refund to me, the customer that pays their check, they have no business being in business. I am now 38 minutes and no manager. If legal they want to go, lets do this.
Ordered food, driver said it was delivered, never was, then I called and they told me they would remake it and send it after they called doordash, never got it. Should've never got rid of the pizza hut drivers.
mechmannfr
C'mon its a PizzaHut. What are ya expecting here?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cheese Sticks
Mikey Bushkin
Horrible, delivery driver dosnt bathe. Burnt AND undercooked... How dose that even happen? Missing parts of orders. Too many times these thing have been an issue here.
Atmosphere: 1
Food: 1
Service: 1
Allison Watts
We just ordered a few orders of the parmesian and garlic breadstics. So good. Forgot to photo it.
Atmosphere: 5
Food: 5
Service: 5
Tiffany King
I originally put in an order thru the Pizza Hut app and once I received my order and started eating it there was an issue with the pineapple on the pizza. We took it in and spoke with the manager Mark and he was absolutely phenomenal in taking care of our issues. He checked out the issue then made sure to apologize and immediately corrected it by making me brand new food to replace the one that was messed up. He was not only accountable but very professional and happy to correct any issues we had! Will definitely continue ordering from there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Cheese Sticks, Personal Pan Pizza, Boneless Wings
Karen Messamore
Tiffany was awesome and so was the pizza. We will definitely be back ?
Atmosphere: 5
Food: 5
Service: 5
Sara M.
The pizza, Alfredo chicken pasta, chicken wings, cinnamon sticks, and brownie were all delicious. Everything was perfectly cooked and full of flavor. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Jay Smock
Food was mostly good. Stuffed crust pizza had almost no sauce on it. Was basically a big piece if cheese bread.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheese Sticks
Charlie D Walker (Cubby)
Sometimes my order is always correct, but they always make it right staff. There are amazing and they work hard to understand so they will always have my loyalty.
Vegetarian options: I mean, it’s very self-explanatory just order all vegetables no meat. Lol
We walked in to order and within 15 minutes our food was made n we were out the door.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Pizza
JJ
Loved the service. Haven't have Pizza in over 20 years so I needed help ordering... and he was great!
Atmosphere: 5
Food: 4
Service: 5
Jordan Schumer
What even is this? Oh, it's "cheese sticks". This isn't the first time either. I'm done paying for burnt bread.Edit: Mark took care of my concerns and is working to correct the ship at this location and acknowledged reaching out to say hey we messed it up and are remaking it for you would've been a lot better than just delivering it anyways. [Which I agree, I would've been completely fine with that and waiting a few more minutes, that's very understandable!]
Food: 4
Service: 5
Charlie Walker (Cubby)
Vegetarian options: I mean, it’s very self-explanatory just order all vegetables no meat.
Place was very clean and the staff was very nice and polite and helpful and I was their to get a delivery order but the kept me up on the estimated time for the food to be ready for
I ordered pizza through the Pizza Hut app, not Doordash. I paid almost 70.00 in food and when they delivered, it was through Doordash. I called the store when Doordash said they delivered my food, and hand delivered it to me, asking why I don't have pizza. They told me I had to call Doordash for a refund. I called Doordash and at first they couldn't find my order because I didn't process my credit card through them. I was transferred to several people in Doordash. They FINALLY found my order and issued a refund to Pizza Hut. I called the store 3 times. The first two times someone picked up and then automatically hung up on me. The third time a pleasant young lady answered and I explained the situation. She stated she needed to get a manager. To my surprise, but why am I surprised, I am currently ON HOLD to speak to a manager for 32 minutes now. Still NO ANSWER. Do Not Order at this store. You know, if they expect Doordash to live up to Pizza Huts Customer Satisfaction, they need to hire them. Quite honestly, when they have that pizza in their car and delivering it to me, they are employees of the company and that driver REPRESENTS that company picked up the order from. This is extremely BS. Its almost damn near borderline credit card fraud quite honestly. They are responsible for that food to get to me because I ordered the food. AND almost 70.00 too. Pizza isn't cheap these days. If they refuse to issue the refund to me, the customer that pays their check, they have no business being in business. I am now 38 minutes and no manager. If legal they want to go, lets do this.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Stuffed Crust, Pepperoni Lover's Pizza, Roasted Garlic Cheese Sticks
Ordered food, driver said it was delivered, never was, then I called and they told me they would remake it and send it after they called doordash, never got it. Should've never got rid of the pizza hut drivers.
C'mon its a PizzaHut. What are ya expecting here?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cheese Sticks
Horrible, delivery driver dosnt bathe. Burnt AND undercooked... How dose that even happen? Missing parts of orders. Too many times these thing have been an issue here.
Atmosphere: 1
Food: 1
Service: 1
We just ordered a few orders of the parmesian and garlic breadstics. So good. Forgot to photo it.
Atmosphere: 5
Food: 5
Service: 5
I originally put in an order thru the Pizza Hut app and once I received my order and started eating it there was an issue with the pineapple on the pizza. We took it in and spoke with the manager Mark and he was absolutely phenomenal in taking care of our issues. He checked out the issue then made sure to apologize and immediately corrected it by making me brand new food to replace the one that was messed up. He was not only accountable but very professional and happy to correct any issues we had! Will definitely continue ordering from there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Cheese Sticks, Personal Pan Pizza, Boneless Wings
Tiffany was awesome and so was the pizza. We will definitely be back ?
Atmosphere: 5
Food: 5
Service: 5
The pizza, Alfredo chicken pasta, chicken wings, cinnamon sticks, and brownie were all delicious. Everything was perfectly cooked and full of flavor. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Food was mostly good. Stuffed crust pizza had almost no sauce on it. Was basically a big piece if cheese bread.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheese Sticks
Sometimes my order is always correct, but they always make it right staff. There are amazing and they work hard to understand so they will always have my loyalty.
Vegetarian options: I mean, it’s very self-explanatory just order all vegetables no meat. Lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Pepperoni Lovers Pizza, Meat Lovers Pizza, Marinara
Restaurantji Recommends
We walked in to order and within 15 minutes our food was made n we were out the door.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Loved the service. Haven't have Pizza in over 20 years so I needed help ordering... and he was great!
Atmosphere: 5
Food: 4
Service: 5
What even is this? Oh, it's "cheese sticks". This isn't the first time either. I'm done paying for burnt bread.Edit: Mark took care of my concerns and is working to correct the ship at this location and acknowledged reaching out to say hey we messed it up and are remaking it for you would've been a lot better than just delivering it anyways. [Which I agree, I would've been completely fine with that and waiting a few more minutes, that's very understandable!]
Food: 4
Service: 5
Vegetarian options: I mean, it’s very self-explanatory just order all vegetables no meat.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Stuffed Crust, Meat Lovers Pizza, Pepperoni Lovers Pizza, Meat Pizza
Place was very clean and the staff was very nice and polite and helpful and I was their to get a delivery order but the kept me up on the estimated time for the food to be ready for
Atmosphere: 5
Service: 5
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