Baskin-Robbins

2880 95th St, Naperville
(630) 922-4432

Recent Reviews

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Julie Gaster

Staff was unfriendly. Bummer. We used to love Baskin Robins

Noemi

Best banana splits.

Hamza's Fun Channel

WOW!! SUCH A FANTASTIC LOCATION OF BASKIN-ROBBINS!!! ME AND MY FAMILY ACTUALLY LIVE IN ONTARIO, CANADA. WE WENT TO USA TO VISIT MY DAD'S ELDER BROTHER AND OUR COUSINS. SO, ALL OF US TOGETHER, DECIDED THAT WE WILL GO TO BASKIN-ROBBINS TO HAVE SOME ICE CREAM. BY THE WAY, BACK IN CANADA, ME AND MY FAMILY HAVE BASKIN-ROBBINS ICE CREAM ON A REGULAR BASIS. SO OF COURSE, WE WANTED TO HAVE BASKIN-ROBBINS ICE CREAM IN THE USA TOO. THE ICE CREAM WAS REALLY GOOD WHICH I HAD, ALTHOUGH I KINDA FORGOT THE FLAVOUR. BUT OVERALL, I WOULD HIGHLY RECOMMEND THIS LOCATION OF BASKIN-ROBBINS TO EVERYONE OUT THERE!!!

Kristi Fitch

Ordered a custom cake and when I went to pick it up they forgot to make it….the night before the party. I also had to stand around for 40 minutes that I didn’t have while they figured out what happened which was just oops we didn’t make it. I had to buy whatever they had premade on the shelf and it wasn’t the kind of cake my son wanted. He helped me order it and was super disappointed.

Emmanuel Shamoun

This place is always dirty and when I asked the manager I was told that they don't clean up and wait till closing!

Kristine Romano

Hand packed quart we picked up tonight had 2 strands of long hair. Gag...

D R

Is there an owner email???

Shaw Karl

Any owner email address? Your business practice is horrible

Abeshe

Thanksgiving eve , very bad experience , all the milkshake we got tasted like water , one person working for so many customers , we are sad Andy was closed , this is yuk

jeff adams

Have be here 3 times, they have been close 30 min before the sign says they are closed.

Sze Wai Ho

Fast and friendly services. Nice frequent promotional offers.

susan Gee

Why no Sundaes today? Never heard this before... “We are not doing Sundaes today”..... really? Why??? No answer.

susan chanin

Why no Sundaes today? Never heard this before... “We are not doing Sundaes today”..... really? Why??? No answer.

Racermom20

Went there 30 minutes ago. In the drive thru we order two chocolate sundaes. she says “ we aren’t doing Sundaes tonight...... wow didn’t want to get counter dirty???

Ashley Mitchell

Very DISAPPOINTED in the service I JUST received! I ordered 2 shakes, one of the shakes tasted like MULTIPLE DIFFRENT flavors like the utensils they used to scoop the icecream from the previous order were still on there. As I started to head home I tasted it and turned around IMMEDIATELY, expressed this to the girl who took my order, asked her if she could make my shake over. She responded by saying no I can't, so I asked for my $ back for that shake because I wasn't satisfied with the taste! She gave me the run around saying she COULDN'T MAKE IT OVER OR GIVE ME MY $ BACK! I ASKED FOR MY RECEIPT SO I COULD TALK TO A MANAGER. SHE SAID SHE COULDN'T GIVE ME ONE! HAHAHA THIS IS GETTING WORSE NOW I NEED A # TO REACH A OWNER/MANAGEMENT OF THIS LOCATION! SHE GOES THROUGH A PHONE AND SAID ARE YOU READY TO PUT THE # IN YOUR PHONE. I SAY NO I'D LIKE YOU TO WRITE IT DOWN WITH A NAME AS WELL, SHE ROLLS HER EYES WHILE DOING SO! VERY UNPROFESSIONAL, IVE NEVER EXPERIENCED CUSTOMER SERVICE LIKE THIS BEFORE WILL NOT BE RETURNING!

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