Dunkin'
2880 95th St, Naperville
(630) 922-4432
Recent Reviews
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Terrible customer service! The manager Alfonzo especially rude! I had a small request and he told me the owner has 100 stores and doesn’t need my business!. Such arrogance! I’ll never go back here!
Dirty store=bad management! Period!
Atmosphere: 1
Food: 1
Service: 1
I go to Dunkin Donuts at least 5 times a week I order online to beat the lines
Atmosphere: 5
Food: 5
Service: 5
was not busy but worker took his sweet time. waited like 20 mins for a sandwich
Atmosphere: 3
Food: 5
Service: 1
I love Dunkin, quick, easy, and a lot more affordable than other coffee spots. Coffee can be a bit watery, but donuts are also always awesome.
Atmosphere: 4
Food: 4
Service: 4
Staff here can be rude.
On 08/25 11AM Drinks not even full and I asked for light ice then the lady tried to convince me there was light ice when the drink was half way full of it.
Bella’s customer service was exceptional! She quickly corrected our order with a smile and ensured we were satisfied. It's refreshing to be greeted so warmly by someone who truly takes pride in their work.
Service: 5
Dunkin Donuts is a kind good for a small or large freshly brewed coffee or a sprinkled Donut with sugar.
Atmosphere: 5
Food: 5
Service: 5
Got our order wrong then tells us that's what we ordered , takes off his head set and throws them hits the young lady next to him . Re makes them and gets one of the 2 drinks wrong. At this point we just took what we got and left. No need to be rude , it was a strawberry smoothie some how he heard mango but kept on talking under his breath about Mango as he remade it
Atmosphere: 1
Food: 3
Service: 1
Very bad customer service…the women employee who has taken order of us is very rude…we ordered a crossiant and medium ice caramel coffee ,they did not mix the coffee it tastes like sugar water…and the crossiant also it’s like bread not at all crispy…overall it’s very bad
Restaurantji Recommends
They always strive to provide you with the fastest and most excellent service.
Atmosphere: 3
Food: 5
Service: 5
Attitude + poor customer service 😀
Limited stock. Bad customer service. The last time I've there, it was empty and took me several minutes to someone to show up to take my order
Atmosphere: 1
Food: 2
Service: 1
In and out easy breezy lemon squeezy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
9 out of 10 times this location get any order wrong. It’s literally unbelievable how consistent they are at giving me something missing/ wrong about my order.
Atmosphere: 3
Food: 4
Service: 2
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