Great appetizers and drinks, along with a cozy atmosphere where you can easily carry on a conversation. Nice menu selection. Our waitress was attentive and helpful in making food choices. Lovely outdoor seating area when temperatures are warmer.
SammieBretz
Love the Detroit style pizza. They also have a thin crust that’s very good. Wish they had more to offer than just those two options but it’s worth it to just eat pizza.
Dexter John
Our 27th wedding anniversary was so nice at Fiamme'. The braised beef short rib ravioli and wedge salad were delicious! The Vodka Sauce...mmm good. Husband had Sicilian pizza with a Ceasar salad and it was also delicious. I know because I ate a bite once later in the evening. Atmosphere is low-key and lower lighting made it more intimate for all guests. Our server, Ruby, was so very friendly and efficient! Hadn't been to Fiamme' in some time but plan on returning asap! Very Pleased.
M L
This was by far the worst customer service experience I’ve ever had. My family and I came here hoping to enjoy a meal out, but we waited over an hour and still hadn't received our food. When I went inside to ask, I was told there had been “an error getting it into the kitchen.” There was no apology, no offer to make it right just a request that we settle our check. To make matters worse, the manager gave a completely different excuse, claiming the delay was due to a large online order. But they originally told me it was because the order was never put in. Meanwhile, four other tables that arrived after us were served, and even my sister, who showed up late, got her food while we were still waiting for ours. The lack of professionalism and poor customer service were incredibly disappointing. I left feeling frustrated and dissatisfied.
Apple ID
Manager at 8pm on 10/17 was short and curt. Our orders were never sent to the kitchen, not the end of the world. No one ever came around to check on our table through the hour wait until one of our party went inside to inquire.
Multiple parties entered, ordered and received their food and checks. Manager claimed there was a large takeout order that prevented us from getting our food. No apology, no semblance of customer service. The manager with such a sour attitude speaks to the culture of the restaurant as a whole. Will not consider going back
Food: 1
Service: 1
maya
went there for a bday party with my family and our pizza came out super burnt 😓 the server was really nice about it but the cook (I think sorry if i’m wrong) seemed annoyed and condescending about it. we were really nice about we’re not the type to say anything but it was honestly not edible at all. we got a new pizza but It was even more burnt and barely edible either but at that point we had been waiting for a while for our food. otherwise the pasta and drinks were really good! and our server diane was great:)
Atmosphere: 5
Food: 3
Service: 4
C. Leonard
Service was somewhat slow given the volume. We sat outside and the entertainment was simply too loud to conduct a normal conversation. Food was great but with the loudness of the artist it became a long evening.
Monique
This place was a 10/10! Bruschetta-PERFECT!! Detroit Style Sicilian-IMPECABLE! Server Gracia-AMAZING! Everything was chef's kiss!!
Clarence Matthew
Great outdoor seating, enjoyed the ambiance and the food
Atmosphere: 5
Food: 5
Service: 5
maria sharkey
Wow so disappointed! We’ve been going to Fiamme for years and the last 2 times it was just horrible. We asked tonight and the restaurant got bought out a little bit ago and the new owners have really cut back on the ingredients. We had a party of 10 and went for a birthday as we do a lot. We all had different pizzas and a few pastas. The pastas were ok but the pizzas and sauces were actually not even edible. Such a disappointment as we have been going there for years. Our bill was over $400 and honestly It wasn’t even worth $20. Unfortunately we will have to find a new pizza place in Downtown naperville now and I doubt it will be in business much longer. So sad.
Wonderful experience! Trying to figure out why it took us nearly four years living in the area before we visited. They sacrificed their parking for wonderful outdoor booths, but there is plenty of parking nearby as it is just north of the Naperville Van Buren parking garage. The pizza tasted wonderful (the Bacon Marmalade), and the limencello dessert divine. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
V Schmitz
Always delicious years ago and now as well. Great lunch
Beth Myers
Was our first time dining at Fiamme and we loved it. All the food we had was excellent and drinks were fun as well. Fantastic service. Great value - would totally go back.
Atmosphere: 5
Food: 5
Service: 5
Simplyjamazing
Such an amazing place! My friend and I ended up coming here on a weekday for dinner. Had a reservation at 5pm and was seated right away. A little difficult to find parking as the location doesnt offer a wide parking space but we managed to parallel park which was fine! Server was extremely friendly and welcoming. Food came out hot and fairly quickly. Definitely a place to try out as their food tasted amazing! We eneded up getting the spicy rigatoni, the Margherita pizza, and a few other items. Obviously was not able to finish everything but even upon taking it home and eating it once again, taste was still there and very good! Loved the interior and feel of the place. Would definitely come back again. Overall very friendly staff and welcoming vibe!
Great appetizers and drinks, along with a cozy atmosphere where you can easily carry on a conversation. Nice menu selection. Our waitress was attentive and helpful in making food choices. Lovely outdoor seating area when temperatures are warmer.
Love the Detroit style pizza. They also have a thin crust that’s very good. Wish they had more to offer than just those two options but it’s worth it to just eat pizza.
Our 27th wedding anniversary was so nice at Fiamme'. The braised beef short rib ravioli and wedge salad were delicious! The Vodka Sauce...mmm good. Husband had Sicilian pizza with a Ceasar salad and it was also delicious. I know because I ate a bite once later in the evening. Atmosphere is low-key and lower lighting made it more intimate for all guests. Our server, Ruby, was so very friendly and efficient! Hadn't been to Fiamme' in some time but plan on returning asap! Very Pleased.
This was by far the worst customer service experience I’ve ever had. My family and I came here hoping to enjoy a meal out, but we waited over an hour and still hadn't received our food. When I went inside to ask, I was told there had been “an error getting it into the kitchen.” There was no apology, no offer to make it right just a request that we settle our check. To make matters worse, the manager gave a completely different excuse, claiming the delay was due to a large online order. But they originally told me it was because the order was never put in. Meanwhile, four other tables that arrived after us were served, and even my sister, who showed up late, got her food while we were still waiting for ours. The lack of professionalism and poor customer service were incredibly disappointing. I left feeling frustrated and dissatisfied.
Manager at 8pm on 10/17 was short and curt. Our orders were never sent to the kitchen, not the end of the world. No one ever came around to check on our table through the hour wait until one of our party went inside to inquire.
Multiple parties entered, ordered and received their food and checks. Manager claimed there was a large takeout order that prevented us from getting our food. No apology, no semblance of customer service. The manager with such a sour attitude speaks to the culture of the restaurant as a whole. Will not consider going back
Food: 1
Service: 1
went there for a bday party with my family and our pizza came out super burnt 😓 the server was really nice about it but the cook (I think sorry if i’m wrong) seemed annoyed and condescending about it. we were really nice about we’re not the type to say anything but it was honestly not edible at all. we got a new pizza but It was even more burnt and barely edible either but at that point we had been waiting for a while for our food. otherwise the pasta and drinks were really good! and our server diane was great:)
Atmosphere: 5
Food: 3
Service: 4
Service was somewhat slow given the volume. We sat outside and the entertainment was simply too loud to conduct a normal conversation. Food was great but with the loudness of the artist it became a long evening.
This place was a 10/10! Bruschetta-PERFECT!! Detroit Style Sicilian-IMPECABLE! Server Gracia-AMAZING! Everything was chef's kiss!!
Great outdoor seating, enjoyed the ambiance and the food
Atmosphere: 5
Food: 5
Service: 5
Wow so disappointed! We’ve been going to Fiamme for years and the last 2 times it was just horrible. We asked tonight and the restaurant got bought out a little bit ago and the new owners have really cut back on the ingredients. We had a party of 10 and went for a birthday as we do a lot. We all had different pizzas and a few pastas. The pastas were ok but the pizzas and sauces were actually not even edible. Such a disappointment as we have been going there for years. Our bill was over $400 and honestly It wasn’t even worth $20. Unfortunately we will have to find a new pizza place in Downtown naperville now and I doubt it will be in business much longer. So sad.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Great vibes awesome food
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience! Trying to figure out why it took us nearly four years living in the area before we visited. They sacrificed their parking for wonderful outdoor booths, but there is plenty of parking nearby as it is just north of the Naperville Van Buren parking garage. The pizza tasted wonderful (the Bacon Marmalade), and the limencello dessert divine. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Always delicious years ago and now as well. Great lunch
Was our first time dining at Fiamme and we loved it. All the food we had was excellent and drinks were fun as well. Fantastic service. Great value - would totally go back.
Atmosphere: 5
Food: 5
Service: 5
Such an amazing place! My friend and I ended up coming here on a weekday for dinner. Had a reservation at 5pm and was seated right away. A little difficult to find parking as the location doesnt offer a wide parking space but we managed to parallel park which was fine! Server was extremely friendly and welcoming. Food came out hot and fairly quickly. Definitely a place to try out as their food tasted amazing! We eneded up getting the spicy rigatoni, the Margherita pizza, and a few other items. Obviously was not able to finish everything but even upon taking it home and eating it once again, taste was still there and very good! Loved the interior and feel of the place. Would definitely come back again. Overall very friendly staff and welcoming vibe!
Atmosphere: 5
Food: 5
Service: 5
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