Gyu-Kaku Japanese BBQ

Such a fun idea. You pick the food you want to cook and you have the grill right in front of you it's very quaint and fun just follow the rules

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bistro Hanger Steak, Napa Kimchi

Unacceptably slow serving.
Non-marinated meats and vegetables option in menu would be good.

Atmosphere: 3

Food: 3

Service: 1

Alexander is in the top .05% of waiters across the nation. Refined. Diligent. Attentive. The three characteristics needed to perform at the this percentile. He absolutely made sure myself and my wife had an amazing anniversary dinner. He’s also ranked radiant in valorant which puts him in a class that most servers can only dream of being in

Atmosphere: 5

Food: 5

Service: 5

Jacob our server was great!

Atmosphere: 5

Food: 5

Service: 5

Came here for the first time. Party of 7. Our server was ok. Didn't really explain anything about how it worked. Lots of menu options. I had a lychee martini and margarita. The Martini was decent and so was the margarita. The fried octopus was really good. The gyoza was delicious. The miso soup was just ok, was a bit disappointed with it. We ordered 2 of the family packages. I wish the meats had been labeled or explained what was what when they came out but most were really good. Nice experience overall. I'd try this chain again.

Atmosphere: 4

Food: 4

Service: 3

I used to go there with family, always best to eat at the restaurant. Their food size serving became smaller and we found we were still hungry after we left. This has stopped us from returning like we used to.

Atmosphere: 4

Food: 4

Service: 3

Vibes are great, good is tasty. Howard is the man

Atmosphere: 5

Food: 4

Service: 5

Howard killed it. Very kind and helpful. Will be coming back and requesting Howard! 🫡

Dietary restrictions: Good V and GF options

Atmosphere: 4

Food: 4

Service: 5

I come here frequently, and every time we get Howard as our server, he does a fantastic job! So personable and kind!

Atmosphere: 5

Food: 5

Service: 5

Audrey was the best server!

audrey is very accomodating.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Yakiniku T-Shirt

Audrey is amazing and gave us a great customer experienced

Atmosphere: 5

Food: 5

Service: 5

Audrey amazing service

Atmosphere: 5

Food: 5

Service: 5

I have been 3 times to have lunch in this location and i really enjoy their food service not the best but also not the worst.

Atmosphere: 2

Food: 4

Service: 3

Was surprised to learn that the restaurant does not make any accommodations to allergies. Any fried foods are done so in the same cooking oil. Thus, anything prepped in a fryer cannot be consumed by someone with a specific allergies that are also cooked in the fryer. I was only told this information in person, not when I called to make a reservation and asked about allergy accommodations. I would not have gone here if I was told that information at an appropriate time.
We overlooked this in the moment and opted to do the all you can eat option. On paper the price (68 per person) seemed fair. The restaurant places a 90 minute time restraint on tables who choose to do this, that’s also fair. However, when it takes over 30 minutes to receive our tables first order, and 20-30 minutes to receive every other order after that, one can realize that you only get a little food for a large amount of money due to the slow service of the restaurant. Not only this, our table had to ask other servers multiple times to get refills on drinks or to send our server over to our table because our server would be MIA for long durations of time. It seemed as if we were an after thought. We would question our server when our food was coming and would consistently remind our server of food that was ordered but never received. I discussed my displeasure with my server but was told that nothing could be done to account for the restaurants slow service because “the restaurant is busy”… yes I understand the restaurant is busy. However, waiting 30 minutes for 6 plates of raw meat for our table to cook, some rice, and a salad is unacceptable.
I do not recommend coming her with a party larger than 3. I do not recommend coming here if anyone has allergies to seafood since no accommodations can be made. I don’t not recommend getting the all you can eat plans. I do not recommend this place at all.
Other locations with similar foods and experiences that are better would be Wabi-Q BBQ in Bolingbrook or other Japanese bbqs in Chicago.
Save your money and go elsewhere.

Atmosphere: 4

Food: 2

Service: 1