HONEST Naperville

Exact Bombay style pav bhaji

Food: 5

Chole bature was so delicious.. Great customer service by Chanukya.

We really like the food but 30 mins wait for 4 rotis or sugarcane juice? Not acceptable especially when the staff is standing around chatting. Service is going down every time we order from here.

Atmosphere: 4

Food: 4

Service: 1

Good variety of south indian and north indian food. Resonable rates

Parking: Located near patel stores

Kid-friendliness: High chair available

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pav Bhaji

Yesterday I had been to Honest Naperville. Experience is not good. Quality and test of food was not good compared to Honest NJ and many places in Gujarat

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Papdi Chaat, Mysore Masala Dosa, Honest Special Bhaji Pav

Last Wednesday 9th , I did visit their Naperville restaurant. When I said I want to order, they asked me to use the kiosk, even though there were 3 staff (2 men and a woman) in the lobby area simply chitchatting, hardly anyone dining in. After placing the order, I did a quick grocery run. When I came back the staff told me that they don’t have samosas in stock which is quite natural for any restaurant. I asked him to cancel the order and return the money to the card. After a week, I called them yesterday as money is not reversed. They picked the call after several tries. He said it’s already reversed which is not true. He also said he will talk to the owner and call me back in 10 minutes, which never happened. Today I disputed the transaction through my bank.

The restaurant has good food, but absolutely pathetic customer service.
Honest is just in the name, not in action.

Atmosphere: 1

Food: 4

Service: 1

Ordered twice for the dinner same day that included 3 items. First time, the order was completely incorrect and they sent only one item which we didn’t even order. Second time after a few minutes, placed the same order but only again only one item was delivered whereas three were ordered and paid for. No communication from the restaurant about this. Tried to call the restaurant multiple times but no one picked it up. Finally, I had to call the uber eats to refund but we missed our dinner because of this behavior from the restaurant. We were charged for 3 meals that we ordered TWICE. I don’t think that we would order again and we would recommend anyone known to do the same.

Food: 1

Service: 1

Always comes with incomplete order.

Atmosphere: 1

Food: 4

Service: 1

Great food as always. Their Pav bhaji is top but a bit pricey. The dahi vada is our favorite. This is self service.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Honest Special Bhaji Pav, Pav Bhaji, Dahi Puri

Good food, consistent quality, priced right.

Atmosphere: 5

Food: 4

Service: 4

good vegetarian food

Atmosphere: 3

Food: 3

Service: 1

**Disappointing Experience at Honest Naperville**

I visited Honest Naperville for dinner today, and unfortunately, the experience left a lot to be desired. The service was minimal—our waiter only came to take our order and deliver the food. No one checked in to ask how the meal was or if we needed anything.

The food was served on paper plates and in paper bowls, and there were no utensils provided. I had to get up and find my own plastic utensils, which is not something you'd expect at a restaurant.

After finishing our meal, we were expected to clear our own plates and throw them into an overflowing, dirty garbage can. It was quite unappetizing to see food spilling out everywhere.

To top it off, when I went to pay, they suggested a minimum of an 18% tip, which felt excessive considering the lack of service and the overall experience.

I was really hoping for more from this place, but it didn't live up to the expectations.

The food is decent but at the end of everything we were asked to throw away the reusable plates and garbage ourselves. And the worst part is, no one else was doing that but only our table was asked. Never coming back here and don't recommend anyone else as well

Atmosphere: 3

Food: 4

Service: 1

The food and service is very good. Highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Good service

Atmosphere: 5

Food: 5

Service: 5