Jimmy John's

8 W Gartner Rd Suite 128, Naperville
(630) 355-1414

Recent Reviews

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Patrick Caster

Good sandwiches, excellent services and very fast. Often a go to for sub sandwiches for me

Atmosphere: 3

Food: 4

Service: 5

Eric Blazek

This is a pretty standard Jimmy John's off of Washington St in Naperville near the Trader Joe's. The #5 Vito (italian) is a good choice, as is the #13 beach club on wheat. Add chips & drink (or pickle or cookie) to make it a combo for $4-5 more. Staff are chill and good at whipping up subs quickly. They'll always deliver a single sandwich but carryout is a cheaper option. Great for a fast and mostly affordable lunch.

Atmosphere: 4

Food: 4

Service: 4

George Lc

They need to lock in while making orders

Atmosphere: 4

Food: 2

Service: 4

Paige Chodur

The wrong order - a terrible response, Jacob said he would give a 10 dollar credit to any Jimmy John’s- turns out doesn’t work for others only for same ownership. Then said they would refund I said it was in cash. I offered the idea we call another store and they simply pay. Well since the woman will didn’t mess it up she couldn’t pay. So they said the GM would call me in 3 days lol- this was WILD

Atmosphere: 1

Food: 1

Service: 1

Kristine King

Jimmy John's is using Uber for delivery. They don't deliver. They send you a text and say your order has been contactlessly delivered and there's nothing at your door. Very disappointed in such poor customer service.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chips, Toasted Chicken Bacon Ranch

Petr Šindelář

Horrible place. Never again.

Food: 1

Service: 1

ella mccarthy

worst tuna sandwich ever today, 12/23/24, at 5 pm. Super soggy, smelled, and tasted terrible.

Food: 1

Lan Luo

It said it closes at 9 but when I came here at 6 they aren’t open.

Adam Cena

I waited 90 min for 2 subs to be delivered 2.5 miles. What a joke!

farida oanali

This was a catering order for a large office meeting. Unfortunately, the crew made a mistake with the order. When we contacted the manager to resolve the issue, he refused to believe they made and error and was reluctant to help unless we provided pictures of each catering box. Did they expect me to stop people from grabbing their lunch because the order was incorrect? To make matters worse, he claimed that someone must have switched the order after delivery. Seriously?
I am not giving my business to them again.

Service: 1

Two Jays

FREAKY SLOW!!! waited 20 mins to get a basic turkey sandwich! I see 6 staff members shuffling around preparing delivery orders while they take their sweet time handling the people in front of them. AWFUL LOCATION. Manager. Please do something about this lame business's practice!

Kathi F

Love this!

Atmosphere: 5

Food: 5

Service: 5

Chris “Scrubboy” Zearfoss

Can't beat their sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Roast Beef

Brian D

placed a large pick up order and was ready 20 minutes ahead of time! great service and would definitely order again for a large party.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich

Mitchell Wooldridge

Staff couldn't care less. Hard to find good help these days. Go to jersey Mike's

Atmosphere: 1

Food: 1

Service: 1

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