Jimmy John's

8 W Gartner Rd Suite 128, Naperville
(630) 355-1414

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Recent Reviews

I placed an order to pick up with Turkey sandwiches and veggie sandwiches a day in advance, purposefully so there is a choice of meat and veggie option. They didn’t mark the sandwiches… so how are we supposed to know which one is which?! Staff was friendly and apologized, and offered to mark them all. Still opening every single one of them and marking and packing again was inefficient, frustrating, and time consuming as I was on a time crunch…
I placed an order to pick up with Turkey sandwiches and veggie sandwiches a day in advance, purposefully so there is a choice of meat and veggie option. They didn’t mark the sandwiches… so how are we supposed to know which one is which?! Staff was friendly and apologized, and offered to mark them all. Still opening every single one of them and marking and packing again was inefficient, frustrating, and time consuming as I was on a time crunch…
The last 2 time we have ordered curbside pickup the bag was missing the extra condiments. We order extra mayo packets since the slim sandwich comes with just meat. They have not put it in. Last time it was no big deal since I had mayo at home, this time..I wasn't as lucky as we had just ran out. Lesson learned this is not a one time issue and always take the bag apart in store to check for the extra condiments ordered.

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