Literally shouted 4 times my order because they “didn’t have their headset on” got the entire order wrong 😑
Kevin Charnota
Saturday 2/8, 5:15 pm. Service for in store customers is terrible. Whoever this manager is she needs a lesson in food service and hospitality.
James Caruso
Same monotone person two days in a row taking orders through the drive thru. Not rude but no welcoming, conversational friendly tone in her voice whatsoever. Just all business. I work for one of the most popular retailers on the planet, and we offer the most welcoming customer service around.
The two orders of large fries I ordered yesterday were made perfect, were fresh and hot. Perfect texture.
Tonight, one night later, I stopped by to get a hot fudge sundae for a family member and ordered extra hot fudge. I was charged .35 cents extra but absolutely was not given any extra hot fudge.
The reason I have atmosphere three stars is because the drive thru on the LEFT side has such a NARROW, tight, major left turn diameter space that it leaves little space to turn comfortably, and the concrete curved curb chew into my finished front, right passenger side wheel causing about $300 dollars damage to it! I felt I couldn’t report this and would be told from any McDonald’s rep that I’d be on my own and have to deal with it myself.
If a Manager or the owner teads this wants to assist me in this I would greatly appreciate it!
Parking: If you go through, the drive-through proceeded with caution, since if you don’t turn on just the right curved, turning radius, your right front tire will hit the concrete turn barrier and possibly destroy your tire or your rim.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries
Sunny Day
Best staff of any McDonald's in the burbs.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Dr Pepper
Anonymous Person
An average McDonald. Slightly inferior staff.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Big Mac
Jack Skarr
Standard McDonald's
Atmosphere: 3
Food: 3
Service: 3
david howard
It's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble
Theo Schafer Symons
Currently standing in this mcdonalds for the 5th time because they forgot multiple items from my drive thru order. While I can understand having fun, I have been standing at the counter while these 'employees' completely ignore me, huddled in a big group, laughing.
Completely unacceptable service, it's comical how bad management is at employee selection at this point. Props to the guy in the first window, he's always there, always professional.
Update: After finally getting service, I am being made fun of in Spanish, they think I don't speak it.
Atmosphere: 1
Food: 1
Service: 1
karah evans
Manager Lorraine was awesome and had great customer service .
Service: 5
J S
Third time in a row I've been to this McDonald's and the only person in the drive through and all three times they have excluded an item. How hard is it to listen to an order and read it off of a screen? As a paying customer, I should not have to check your work! Last time I go to this McDonald's. I m done losing money because you hire incompetent, or flat out illiterate employees. Shame on me for going back.
Extremely rude and pushy and don’t have the quality to back it up. I could get if they were in a hurry to do stuff right, but they don’t listen and as a result I got none of what I ordered
Atmosphere: 1
Food: 1
Service: 1
V Wright
They're usually quick & fresh at this restaurant!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac
cd 28
We only stop for ice cream cones even tho we know they're bad for you.
Atmosphere: 3
Food: 3
Service: 3
정희주
It wasn't a busy time, but the staff was quite unfriendly.
Service: 1
Kaitlin Orrick
If I could leave zero stars I would. Terrible service all around. The food was cold; both of the workers were disrespectful and rude.
Literally shouted 4 times my order because they “didn’t have their headset on” got the entire order wrong 😑
Saturday 2/8, 5:15 pm. Service for in store customers is terrible. Whoever this manager is she needs a lesson in food service and hospitality.
Same monotone person two days in a row taking orders through the drive thru. Not rude but no welcoming, conversational friendly tone in her voice whatsoever. Just all business. I work for one of the most popular retailers on the planet, and we offer the most welcoming customer service around.
The two orders of large fries I ordered yesterday were made perfect, were fresh and hot. Perfect texture.
Tonight, one night later, I stopped by to get a hot fudge sundae for a family member and ordered extra hot fudge. I was charged .35 cents extra but absolutely was not given any extra hot fudge.
The reason I have atmosphere three stars is because the drive thru on the LEFT side has such a NARROW, tight, major left turn diameter space that it leaves little space to turn comfortably, and the concrete curved curb chew into my finished front, right passenger side wheel causing about $300 dollars damage to it! I felt I couldn’t report this and would be told from any McDonald’s rep that I’d be on my own and have to deal with it myself.
If a Manager or the owner teads this wants to assist me in this I would greatly appreciate it!
Parking: If you go through, the drive-through proceeded with caution, since if you don’t turn on just the right curved, turning radius, your right front tire will hit the concrete turn barrier and possibly destroy your tire or your rim.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries
Best staff of any McDonald's in the burbs.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Dr Pepper
An average McDonald. Slightly inferior staff.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Big Mac
Standard McDonald's
Atmosphere: 3
Food: 3
Service: 3
It's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble
Currently standing in this mcdonalds for the 5th time because they forgot multiple items from my drive thru order. While I can understand having fun, I have been standing at the counter while these 'employees' completely ignore me, huddled in a big group, laughing.
Completely unacceptable service, it's comical how bad management is at employee selection at this point. Props to the guy in the first window, he's always there, always professional.
Update: After finally getting service, I am being made fun of in Spanish, they think I don't speak it.
Atmosphere: 1
Food: 1
Service: 1
Manager Lorraine was awesome and had great customer service .
Service: 5
Third time in a row I've been to this McDonald's and the only person in the drive through and all three times they have excluded an item. How hard is it to listen to an order and read it off of a screen? As a paying customer, I should not have to check your work! Last time I go to this McDonald's. I m done losing money because you hire incompetent, or flat out illiterate employees. Shame on me for going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely rude and pushy and don’t have the quality to back it up. I could get if they were in a hurry to do stuff right, but they don’t listen and as a result I got none of what I ordered
Atmosphere: 1
Food: 1
Service: 1
They're usually quick & fresh at this restaurant!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac
We only stop for ice cream cones even tho we know they're bad for you.
Atmosphere: 3
Food: 3
Service: 3
It wasn't a busy time, but the staff was quite unfriendly.
Service: 1
If I could leave zero stars I would. Terrible service all around. The food was cold; both of the workers were disrespectful and rude.
Atmosphere: 1
Food: 1
Service: 1
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