Came in today for a lunch date with my gf and Brian was amazing! He has great customer service and is very attentive to his table ! The chef cooked my steak amazingly! Everything was 100/10. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Gosiah
I went in Tuesday afternoon around 4 was greated by lovely woman, she was very kind, and felt welcome when I ask if she spoke Spanish and she said yes. Happy see Spanish speakers. Food was good service super nice
Atmosphere: 4
Food: 3
Service: 5
Nick Garapolo
Great experience
Atmosphere: 4
Food: 5
Service: 5
Thenotsoswifttaylor_Freebirtay 94
I've only ever been here for dinner so that's the only service I can give a proper review on. Side note: dairy kills your insides, never say no to the garlic butter on your steak.
Atmosphere: 5
Food: 5
Service: 5
David Hicks
The greeter Kennedy was amazing! definitely the highlight for our visit. She also came back and made sure that I had the veterans Day menu as well as some other things.
The rest of the experience could have been better. The food was okay, but my main concern during this visit was the service. Our server, Rose, seemed rushed and inattentive. My request for no bacon on my baked potato was missed, and my steak came back pink even though I asked for it to be cooked well-well done. My refill drink also was highly watered down, and there was some conflicting information on gift cards between the servers. Despite these issues, I still left a tip of over 20% based on the total of what I paid.
Kennedy was the only bright spot this visit.☀️
Atmosphere: 4
Food: 1
Service: 1
Donna Bond
I called several times within 20 minutes. No one answered the phone. I got there. The host barely spoke English and didn’t understand a damn thing I was saying I was telling her I wanted the Tuesday special steak and lobster for 2499 to go. She said That’s dine in only and hand me a card for the special of that day. I then talk to another waitress. She said she had to go and ask the manager then said she would be out shortly the manager happened to be a man he told me he’s sorry for the confusion. He’s sorry for no one answering the phone and he placed my order. I told him what’s wrong with your hostage. He said she doesn’t speak English very well I said that’s very obvious what you need to have someone that understands your customers needs. The food Was good I got in a timely manner, but I give it a zero for service. I would have liked to place my order on the phone and just picked it up but no one ever Probably go back there again because the food was good, but they need to get employees that understands what the customers are talking about
Atmosphere: 3
Food: 4
Service: 1
Dr. Victoria Ingram
My sister came in from So Dakota and I took her to Outback for dinner. The atmosphere was warm and comfortable, the staff waiting on us knew all the food and specialty drinks, and she was very attentive. Her upbeat attitude contributed to a pleasant dining experience. The food was outstanding. If only there was an Outback in Rapid City!
Atmosphere: 5
Food: 5
Service: 5
Grace Linzaga
I say all these stars because 3x times, my mom and I came here to dine, their hospitality was superb!!! Their food was delicious prepared perfect and on time because we were very very hungry! The complimentary bread with soft butter was good, mom loved it. I do know our server's name Suzy, she served us twice first time on my mom's birthday and recently last Sunday 10/2 during the Bears game. She's fabulous with her great positive vibes and laughter, love her. Keep up the Great outstanding work on your food and hospitality!!! Thank you, Grace
Atmosphere: 5
Food: 5
Service: 5
Kirby Freeman
Fantastic experience. Server was prompt and friendly, food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Michele Zappa
Always consistent filets! Server Michael very attentive and just a pleasure!!! Bartender Eli mixes one of the best Lemon Drop Martinis I’ve ever had!!! A close second to Seward Alaska Glacier Vodka!!
Food was great portions generous..server was personable and encouraged the special that was available
Atmosphere: 5
Food: 5
Service: 5
Marc Matthews
Great food and service Too bad the date was terrible.
Atmosphere: 5
Food: 5
Service: 5
Mark Ostrand
Had a great experience. Staff was out standing
Atmosphere: 5
Food: 5
Service: 5
natalie jones
I’ve always loved Outback, but this location is unfortunately an outlier when it comes to service. My partner and I recently moved here and don’t yet have updated IDs reflecting our new address. When we ordered drinks, our waiter demanded our IDs in a patronizing, almost hostile way, acting more like a bouncer than a server.
After checking our IDs, he made rude comments about where we were from and questioned why we were “so far from home,” in a very unfriendly and condescending tone. Both of us felt disrespected enough that we decided to leave and cancel our orders before dining.
This was disappointing because Outback is usually known for welcoming, friendly service. Sadly, this location seems unkind to non-locals and left a very negative impression
Atmosphere: 1
Food: 1
Service: 1
Tanya Fook-Marshall
I passed by, noticed the restaurant and made a u-turn. I decided to stop in for a late lunch. There was plenty of parking. The restrooms wereclean and stocked. The place was quiet, perhaps it was just after lunch but before dinner. I ordered one of the lunch specials. I added a salad. The bread was very good, warm and was served with soft butter, which l appreciated. The steak, which l ordered medium well, was well done and tuff. That was disappointing because usually their food is pretty good, however I will give them another try.
Came in today for a lunch date with my gf and Brian was amazing! He has great customer service and is very attentive to his table ! The chef cooked my steak amazingly! Everything was 100/10. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
I went in Tuesday afternoon around 4 was greated by lovely woman, she was very kind, and felt welcome when I ask if she spoke Spanish and she said yes. Happy see Spanish speakers. Food was good service super nice
Atmosphere: 4
Food: 3
Service: 5
Great experience
Atmosphere: 4
Food: 5
Service: 5
I've only ever been here for dinner so that's the only service I can give a proper review on. Side note: dairy kills your insides, never say no to the garlic butter on your steak.
Atmosphere: 5
Food: 5
Service: 5
The greeter Kennedy was amazing! definitely the highlight for our visit. She also came back and made sure that I had the veterans Day menu as well as some other things.
The rest of the experience could have been better. The food was okay, but my main concern during this visit was the service. Our server, Rose, seemed rushed and inattentive. My request for no bacon on my baked potato was missed, and my steak came back pink even though I asked for it to be cooked well-well done. My refill drink also was highly watered down, and there was some conflicting information on gift cards between the servers. Despite these issues, I still left a tip of over 20% based on the total of what I paid.
Kennedy was the only bright spot this visit.☀️
Atmosphere: 4
Food: 1
Service: 1
I called several times within 20 minutes. No one answered the phone. I got there. The host barely spoke English and didn’t understand a damn thing I was saying I was telling her I wanted the Tuesday special steak and lobster for 2499 to go. She said That’s dine in only and hand me a card for the special of that day. I then talk to another waitress. She said she had to go and ask the manager then said she would be out shortly the manager happened to be a man he told me he’s sorry for the confusion. He’s sorry for no one answering the phone and he placed my order. I told him what’s wrong with your hostage. He said she doesn’t speak English very well I said that’s very obvious what you need to have someone that understands your customers needs. The food Was good I got in a timely manner, but I give it a zero for service. I would have liked to place my order on the phone and just picked it up but no one ever Probably go back there again because the food was good, but they need to get employees that understands what the customers are talking about
Atmosphere: 3
Food: 4
Service: 1
My sister came in from So Dakota and I took her to Outback for dinner. The atmosphere was warm and comfortable, the staff waiting on us knew all the food and specialty drinks, and she was very attentive. Her upbeat attitude contributed to a pleasant dining experience. The food was outstanding. If only there was an Outback in Rapid City!
Atmosphere: 5
Food: 5
Service: 5
I say all these stars because 3x times, my mom and I came here to dine, their hospitality was superb!!! Their food was delicious prepared perfect and on time because we were very very hungry! The complimentary bread with soft butter was good, mom loved it. I do know our server's name Suzy, she served us twice first time on my mom's birthday and recently last Sunday 10/2 during the Bears game. She's fabulous with her great positive vibes and laughter, love her. Keep up the Great outstanding work on your food and hospitality!!! Thank you, Grace
Atmosphere: 5
Food: 5
Service: 5
Fantastic experience. Server was prompt and friendly, food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Always consistent filets! Server Michael very attentive and just a pleasure!!! Bartender Eli mixes one of the best Lemon Drop Martinis I’ve ever had!!! A close second to Seward Alaska Glacier Vodka!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great portions generous..server was personable and encouraged the special that was available
Atmosphere: 5
Food: 5
Service: 5
Great food and service
Too bad the date was terrible.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience. Staff was out standing
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved Outback, but this location is unfortunately an outlier when it comes to service. My partner and I recently moved here and don’t yet have updated IDs reflecting our new address. When we ordered drinks, our waiter demanded our IDs in a patronizing, almost hostile way, acting more like a bouncer than a server.
After checking our IDs, he made rude comments about where we were from and questioned why we were “so far from home,” in a very unfriendly and condescending tone. Both of us felt disrespected enough that we decided to leave and cancel our orders before dining.
This was disappointing because Outback is usually known for welcoming, friendly service. Sadly, this location seems unkind to non-locals and left a very negative impression
Atmosphere: 1
Food: 1
Service: 1
I passed by, noticed the restaurant and made a u-turn. I decided to stop in for a late lunch. There was plenty of parking. The restrooms wereclean and stocked. The place was quiet, perhaps it was just after lunch but before dinner. I ordered one of the lunch specials. I added a salad. The bread was very good, warm and was served with soft butter, which l appreciated. The steak, which l ordered medium well, was well done and tuff. That was disappointing because usually their food is pretty good, however I will give them another try.
Atmosphere: 3
Food: 3
Service: 4
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