Panera Bread

1620 Illinois Rte 59, Naperville
(331) 231-6165

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Recent Reviews

I remember when this location first opened and it was great. Again, it reminds me of a Starbucks where when it first opened, it was all the craze, but now corners and floors and sections are sticky and dusty. If you look up, almost all the lighting fixtures have layers of dust on them. The seating section has high tops, booths, tables, and a variety of options, but there’s no covered seating outside. I get the whole concept of ordering on the kiosk, but still, I think it backs...
Food is consistent.

Tables were filthy & poorly maintained.

This is UNACCEPTABLE, especially given that the orders are now completed at kiosks by customers.

Besides the cooks, what are the other employees doing??? Not cool
I accidentally placed an order at the wrong Panera Bread location. When I realized the mistake, I called the store and told them they could go ahead and enjoy the food I had already paid for. Told them I didn’t need the refund because it was completely my fault.

To my surprise, I later received an email saying they had refunded my order anyway. I truly appreciate this thoughtful and kind gesture. Thank you for going above and beyond!

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