This location is go to is a drive thru location only. The baristas are always friendly and the service is outstanding.
Atmosphere: 3
Food: 3
Service: 5
Ava South
best starbucks around
Atmosphere: 5
Food: 5
Service: 5
Tim Tatum
Unbelievably slow service, no good excuse.
Atmosphere: 1
Food: 2
Service: 1
Dominick Peters
The worst run Starbucks ever. People standing around doing nothing with a massive line of people waiting for drinks. Poorly managed and clearly not setup for the volume this store does.
Get a new manager and make the necessary improvements to the store. 30 minutes to make a coffee is ridiculous.
Dany Makovetskiy
Called them, some girl torisa on the phone hung up after I asked for a red cup. I demand her get fired. Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Manoj Chandra
Takes too long for a small order of hot chocolate. Precisely over 30 minutes. Store not even busy
Atmosphere: 1
Food: 1
Service: 1
Amanda
Slowest Starbucks I've ever been to and not just this one time. If you have 20+ minutes to kill while waiting in the drive through with only 3 cars ahead of you then this is your spot. Truly a mystery why this location is always so slow.
Atmosphere: 2
Service: 1
Mark Benak
This place is a joke. Got there at 4:30. No one took my order until 440. Then after I ordered, they said their ovens are not warmed up yet really. First time I drove out of the drive-through just to see three employees standing there doing nothing besides talking get your act together.
Atmosphere: 1
Food: 1
Service: 1
Lokesh
Usual coffee with pathetic service.
Atmosphere: 1
Food: 3
Service: 1
Shivansh Banerjee
I don’t usually leave reviews but I had a great experience here. I usually go to a Starbucks down the street but came here as I was in the area for a hot coffee. I had a great conversation with two of the baristas I think their names were Candy and Ash who really made my day. Would visit again.
I ordered a matcha latte with extra strawberry cold foam, and what I received was honestly not acceptable. The matcha powder wasn’t properly mixed—it was clumped and clogged. On top of that, the strawberry cold foam wasn’t even on top—it was mixed into the drink. I expect better quality and consistency from Starbucks, and this fell far short.
Atmosphere: 1
Food: 1
Service: 1
Noah Green
I walked into the Naperville Crossings Starbucks expecting nothing more than a regular iced coffee, but what I got instead was one of the most bizarre and uncomfortable experiences of my life. As I placed my order, the worker behind the counter gave me a strange look, like I had somehow offended them just by existing. When I politely asked if they could make sure the drink wasn’t too sweet, the worker sighed dramatically and muttered something under their breath. I ignored it at first, but after waiting nearly fifteen minutes while everyone else got their orders, I finally asked if mine was coming soon. That’s when the worker snapped, accusing me of “harassing” them just for asking a question. Before I could even respond, they threatened to call the police and said I was making them feel “unsafe,” despite the fact that I hadn’t raised my voice or done anything aggressive. A manager came over but didn’t resolve anything—instead, they just stared at me and told me to leave if I didn’t want trouble. I walked out shocked and embarrassed, empty-handed and completely confused about how asking for a coffee turned into being treated like a criminal. Honestly, if this is how customers are going to be treated, maybe this location shouldn’t even be open.
Atmosphere: 1
Food: 1
Service: 1
Grace Guglielmi
The girl at the drive thru was so sweet! she complimented my shirt
IRENE PASTIS
Thank you to the Starbucks employee that put a sweet note on the bag with my croissant. Small acts of kindness make such a difference to a person’s day!
Atmosphere: 5
Food: 5
Service: 5
Maria Antoon
I love coming to this Starbucks! For the past 15 years, service has been friendly and efficient. I was very sick a couple of weeks ago and the Medicine Ball is so healing. My barista made it even better with her sweet note on my cup! (My retreat ended up being amazing, by the way. Thank you!)
This location is go to is a drive thru location only. The baristas are always friendly and the service is outstanding.
Atmosphere: 3
Food: 3
Service: 5
best starbucks around
Atmosphere: 5
Food: 5
Service: 5
Unbelievably slow service, no good excuse.
Atmosphere: 1
Food: 2
Service: 1
The worst run Starbucks ever. People standing around doing nothing with a massive line of people waiting for drinks. Poorly managed and clearly not setup for the volume this store does.
Get a new manager and make the necessary improvements to the store. 30 minutes to make a coffee is ridiculous.
Called them, some girl torisa on the phone hung up after I asked for a red cup. I demand her get fired. Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Takes too long for a small order of hot chocolate. Precisely over 30 minutes. Store not even busy
Atmosphere: 1
Food: 1
Service: 1
Slowest Starbucks I've ever been to and not just this one time. If you have 20+ minutes to kill while waiting in the drive through with only 3 cars ahead of you then this is your spot. Truly a mystery why this location is always so slow.
Atmosphere: 2
Service: 1
This place is a joke. Got there at 4:30. No one took my order until 440. Then after I ordered, they said their ovens are not warmed up yet really. First time I drove out of the drive-through just to see three employees standing there doing nothing besides talking get your act together.
Atmosphere: 1
Food: 1
Service: 1
Usual coffee with pathetic service.
Atmosphere: 1
Food: 3
Service: 1
I don’t usually leave reviews but I had a great experience here. I usually go to a Starbucks down the street but came here as I was in the area for a hot coffee. I had a great conversation with two of the baristas I think their names were Candy and Ash who really made my day. Would visit again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a matcha latte with extra strawberry cold foam, and what I received was honestly not acceptable. The matcha powder wasn’t properly mixed—it was clumped and clogged. On top of that, the strawberry cold foam wasn’t even on top—it was mixed into the drink. I expect better quality and consistency from Starbucks, and this fell far short.
Atmosphere: 1
Food: 1
Service: 1
I walked into the Naperville Crossings Starbucks expecting nothing more than a regular iced coffee, but what I got instead was one of the most bizarre and uncomfortable experiences of my life. As I placed my order, the worker behind the counter gave me a strange look, like I had somehow offended them just by existing. When I politely asked if they could make sure the drink wasn’t too sweet, the worker sighed dramatically and muttered something under their breath. I ignored it at first, but after waiting nearly fifteen minutes while everyone else got their orders, I finally asked if mine was coming soon. That’s when the worker snapped, accusing me of “harassing” them just for asking a question. Before I could even respond, they threatened to call the police and said I was making them feel “unsafe,” despite the fact that I hadn’t raised my voice or done anything aggressive. A manager came over but didn’t resolve anything—instead, they just stared at me and told me to leave if I didn’t want trouble. I walked out shocked and embarrassed, empty-handed and completely confused about how asking for a coffee turned into being treated like a criminal. Honestly, if this is how customers are going to be treated, maybe this location shouldn’t even be open.
Atmosphere: 1
Food: 1
Service: 1
The girl at the drive thru was so sweet! she complimented my shirt
Thank you to the Starbucks employee that put a sweet note on the bag with my croissant.
Small acts of kindness make such a difference to a person’s day!
Atmosphere: 5
Food: 5
Service: 5
I love coming to this Starbucks! For the past 15 years, service has been friendly and efficient. I was very sick a couple of weeks ago and the Medicine Ball is so healing. My barista made it even better with her sweet note on my cup! (My retreat ended up being amazing, by the way. Thank you!)
:)
Loading...