Starbucks
2812 Hassert Blvd, Naperville
(331) 401-2101
Recent Reviews
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Friendly staff, pretty fast and always gets my order right!
Atmosphere: 5
Food: 5
Service: 5
I asked for a caramel ribbon crunch with extra crunch. I paid extra for the extra crunch. However, I did not receive the extra crunch and not enough caramel. It was not sweet at all. Very dissappointed!!! Don't mess with my morning coffee!!!
Atmosphere: 3
Food: 1
Service: 2
I love this Starbucks they always make my coffee perfect..
Atmosphere: 5
Food: 5
Service: 5
A clean space and nice tables and chair set up to meet people.
Atmosphere: 5
Food: 5
Service: 5
I’m writing to express my frustration and disappointment regarding a recent mobile order experience at one of your stores.
After arriving to pick up my order, I waited over ten minutes, even though my drink was already prepared. Unfortunately, no staff member was available to hand it to me promptly. When someone finally gave me my drink, I took it to my car — only to have the lid immediately pop off. It was clear the lid had not been properly secured.
As a result, a large portion of the coffee spilled inside my car, causing a significant mess and forcing me to rush to a car wash for immediate cleaning. This caused not only great inconvenience but also additional expenses and stress that could have been entirely avoided.
All of this could have been prevented if someone had taken a moment to ensure the lid was securely fastened before handing over the drink. I truly value Starbucks and have always appreciated your service, but this experience was unacceptable.
I respectfully request that this issue be addressed seriously. I would also appreciate a response regarding how you intend to prevent incidents like this in the future.
Atmosphere: 3
Food: 4
Service: 1
LOVE LOVE LOVE LOVE this location! They never mess up an order are super friendly and rule! Sam is the nicest and so friendly!
Workers so nice, I had ordered a matcha yesterday and I understand accidents happen and it just was very powdery/ not mixed in well but I was late for work so I wasnt able to go back; usually they always make it spot on! I went in today letting them know that that had happened and they were so kind and understanding and remade my drink without any hesitation or problem or pressure. The lady working at the window was so kind and smiley :) Love starbz and a kind staff 💕💕
They don’t take into consideration any online orders and take there sweet time. Not the Starbucks I’m use to..
5:50 am store is still closed. Google says it’s open:(
kind people
Restaurantji Recommends
Oh my goodness these women cracked me up, it felt like an episode of Cheers. I love the positive atmosphere, go inside if you can and make sure you say "I heard there were stunads (Italian word) here" trust me, they'll laugh 😂
Atmosphere: 5
Food: 5
Service: 5
Staff here is amazing and helpful. It's the drink offerings i have a problem with! The lack of switching up the refresher menu is extremely frustrating! Not everyone drinks coffee! The Hibiscus refresher truly was the BEST! Starbucks refuses to listen to the customers! And keep what the customers like! I don't go here nearly as much as I used to. I can go down the street to a mom and pop coffee shop. That has at least 7 different refreshers. At least you can get what you want there! Not whats Starbucks thinks you should be drinking!
Atmosphere: 3
Food: 1
Service: 5
A lovely, well maintained store. The most helpful, friendly staff, I always feel welcomed and appreciated here! The Shift Supervisor, Zach, was so inviting and very helpful, he has the ability to turn a bad day into a good one! He got exactly what I ordered and so quickly too! Even suggested a couple modifications to my go to drink. I now have a new go to, thank you Zach and Thank you Starbuck’s!
Super friendly staff. Some Starbucks just don't have the flavor in the coffee or put too much ice or whatever. This one makes great drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
Our neighbourhood friendly baristas
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