I ordered on the App tall cappuccino but literally half of coffee of tall cup, and the top of foam even not reached the lid! It was not rush hour at all, have lots of time to make a standard coffee! I usually grab coffee of here but this time the experience was soooooo bad!
Atmosphere: 5
Food: 1
Service: 1
H D
very slow and low efficiency
Service: 1
Adam Day
Great place to get Hot Chocolate and hang out and work
Atmosphere: 5
Food: 5
Service: 5
Alan Graves
Don’t understand why people leave negative reviews for this place. If you have issues, be kind and they will resolve them. If you come in with a negative attitude then leave negativity outside. This place is always busy and please be kind and patient, they are working their tales off to get all of the orders done.
Atmosphere: 4
Food: 5
Service: 5
Martin Kuta II
Amazing Service. Super nice lady, Kay, taking our order was amazing and such a positive person. I always go to this Starbucks because it’s quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Brian Zima
Everyone who works at this particular Starbucks is an amazing group of individuals. This crew is super friendly and they know how to treat their customers.
Atmosphere: 5
Food: 5
Service: 5
David Britton
Very nice! Great service. Great employers.
Atmosphere: 5
Food: 5
Service: 5
mohamed rehman
Slowest Starbucks in the world ?
S. Andrew
Whenever I'm driving in this area, this is always my go-to Starbucks, especially because of the great service and the friendly workers!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Cake Pop
Lea Rodbarry
I came to this particular Starbucks with a mission in mind: to perform a vibe check and suss out the veracity behind Sanad’s recent review. Were the baristas serving up “outright hostility”? Was the “negative energy” truly suffocating? I had to find out for myself.
(Truthfully, a colleague suggested this Starbucks as a convenient midway point between our offices for a meeting. However, I like to combine business with folly whenever possible—plus, it’s good to have a cover story during a high-stakes investigation of this sort.)
To give Sanad credit, the energy was uncertain, almost uneasy, upon entering the location. The line to order grew all the way to the door as soon as I joined it. I was maybe fifth in line and waited a decent amount of time before reaching the register. I was greeted with relative “indifference” instead of a “warm smile,” so Sanad has a point there. However, the distinction is key: I’m not expecting to be treated like a princess by a Starbucks barista. I mean, how can you be freshly cheerful after you’ve heard 100+ orders for a grande low-fat milk vanilla cookie cold brew with cinnamon cold foam and two extra pumps of vanilla? Like, kill me, please.
Other highlights included: -Plenty of open seating. We sat at a table and were able to have a nice conversation. -A musical theatre playlist. A bold choice if you ask me. -A free sample of cold brew with cinnamon cold foam delivered right to our table. I’ll give them one point for that unexpected touch of hospitality, and I’ll admit that the cinnamon cold foam is kind of good.
I unfortunately did not take a picture while I was there, so please enjoy this illustration of my experience.
tldr: The energy was underwhelming, not outright hostile. I didn’t feel like the cashier was angry with me for being there. She was just doing her job and not more—and that is okay. I survived.
I ordered a caramel macchiato and not only did it not have any caramel, I think someone may have spat in it. Totally gross :/
Atmosphere: 1
Food: 1
Service: 1
Erika “The PCOS Personal Trainer” Gilliland
Awesome customer service at the drive thru. Erin was so friendly and helpful.
William Roth
I'm come here often to do work away from the home office. The team is always friendly even when they are clearly getting a crazy amount of customers. My visit today spurred this review, Journey went out of the way to show kindness and provide the type customer service that keeps people coming back. Thank you
Atmosphere: 5
Food: 5
Service: 5
Sanad Noweder
As an avid coffee enthusiast, I often find myself frequenting various coffee shops, including Starbucks, in search of that perfect cup of joe and a welcoming atmosphere. However, my recent experiences at Starbucks have left much to be desired, primarily due to the consistently unfriendly and rude behavior exhibited by the staff.
Upon entering the store, instead of being greeted with a warm smile and a welcoming demeanor, I am met with indifference or, at times, outright hostility from the employees. Whether it's a simple request for my preferred drink or a question about the menu, the responses I receive are often curt and dismissive, lacking any semblance of customer service etiquette.
Furthermore, the overall atmosphere within the store seems tainted by this negative energy, as interactions between the staff and customers are characterized by impatience and frustration. It's disheartening to see such a lack of professionalism and basic courtesy in what should be a place known for its hospitality and customer-centric approach.
Additionally, instances of rudeness from the staff have been observed not only in face-to-face interactions but also in the way orders are handled. Mistakes are made with little acknowledgment or apology, and corrective actions are executed with an air of annoyance rather than a genuine desire to rectify the situation and ensure customer satisfaction.
In light of these recurring experiences, I find it difficult to continue patronizing Starbucks with the expectation of receiving a pleasant and enjoyable coffee experience. While the quality of the beverages may remain consistent, the lack of friendliness and courtesy exhibited by the staff significantly detracts from the overall appeal of the brand.
In conclusion, it is my sincere hope that Starbucks takes proactive measures to address this issue and instill a culture of kindness and respect among its employees. After all, a positive customer experience is not solely determined by the taste of the coffee but also by the treatment received from the staff. Until such improvements are made, I regrettably cannot recommend Starbucks as a preferred destination for coffee lovers seeking a welcoming and friendly environment.
I ordered on the App tall cappuccino but literally half of coffee of tall cup, and the top of foam even not reached the lid!
It was not rush hour at all, have lots of time to make a standard coffee!
I usually grab coffee of here but this time the experience was soooooo bad!
Atmosphere: 5
Food: 1
Service: 1
very slow and low efficiency
Service: 1
Great place to get Hot Chocolate and hang out and work
Atmosphere: 5
Food: 5
Service: 5
Don’t understand why people leave negative reviews for this place. If you have issues, be kind and they will resolve them.
If you come in with a negative attitude then leave negativity outside. This place is always busy and please be kind and patient, they are working their tales off to get all of the orders done.
Atmosphere: 4
Food: 5
Service: 5
Amazing Service. Super nice lady, Kay, taking our order was amazing and such a positive person. I always go to this Starbucks because it’s quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Everyone who works at this particular Starbucks is an amazing group of individuals. This crew is super friendly and they know how to treat their customers.
Atmosphere: 5
Food: 5
Service: 5
Very nice! Great service. Great employers.
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks in the world ?
Whenever I'm driving in this area, this is always my go-to Starbucks, especially because of the great service and the friendly workers!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Cake Pop
I came to this particular Starbucks with a mission in mind: to perform a vibe check and suss out the veracity behind Sanad’s recent review. Were the baristas serving up “outright hostility”? Was the “negative energy” truly suffocating? I had to find out for myself.
(Truthfully, a colleague suggested this Starbucks as a convenient midway point between our offices for a meeting. However, I like to combine business with folly whenever possible—plus, it’s good to have a cover story during a high-stakes investigation of this sort.)
To give Sanad credit, the energy was uncertain, almost uneasy, upon entering the location. The line to order grew all the way to the door as soon as I joined it. I was maybe fifth in line and waited a decent amount of time before reaching the register. I was greeted with relative “indifference” instead of a “warm smile,” so Sanad has a point there. However, the distinction is key: I’m not expecting to be treated like a princess by a Starbucks barista. I mean, how can you be freshly cheerful after you’ve heard 100+ orders for a grande low-fat milk vanilla cookie cold brew with cinnamon cold foam and two extra pumps of vanilla? Like, kill me, please.
Other highlights included:
-Plenty of open seating. We sat at a table and were able to have a nice conversation.
-A musical theatre playlist. A bold choice if you ask me.
-A free sample of cold brew with cinnamon cold foam delivered right to our table. I’ll give them one point for that unexpected touch of hospitality, and I’ll admit that the cinnamon cold foam is kind of good.
I unfortunately did not take a picture while I was there, so please enjoy this illustration of my experience.
tldr: The energy was underwhelming, not outright hostile. I didn’t feel like the cashier was angry with me for being there. She was just doing her job and not more—and that is okay. I survived.
Restaurantji Recommends
I ordered a caramel macchiato and not only did it not have any caramel, I think someone may have spat in it. Totally gross :/
Atmosphere: 1
Food: 1
Service: 1
Awesome customer service at the drive thru. Erin was so friendly and helpful.
I'm come here often to do work away from the home office. The team is always friendly even when they are clearly getting a crazy amount of customers. My visit today spurred this review, Journey went out of the way to show kindness and provide the type customer service that keeps people coming back. Thank you
Atmosphere: 5
Food: 5
Service: 5
As an avid coffee enthusiast, I often find myself frequenting various coffee shops, including Starbucks, in search of that perfect cup of joe and a welcoming atmosphere. However, my recent experiences at Starbucks have left much to be desired, primarily due to the consistently unfriendly and rude behavior exhibited by the staff.
Upon entering the store, instead of being greeted with a warm smile and a welcoming demeanor, I am met with indifference or, at times, outright hostility from the employees. Whether it's a simple request for my preferred drink or a question about the menu, the responses I receive are often curt and dismissive, lacking any semblance of customer service etiquette.
Furthermore, the overall atmosphere within the store seems tainted by this negative energy, as interactions between the staff and customers are characterized by impatience and frustration. It's disheartening to see such a lack of professionalism and basic courtesy in what should be a place known for its hospitality and customer-centric approach.
Additionally, instances of rudeness from the staff have been observed not only in face-to-face interactions but also in the way orders are handled. Mistakes are made with little acknowledgment or apology, and corrective actions are executed with an air of annoyance rather than a genuine desire to rectify the situation and ensure customer satisfaction.
In light of these recurring experiences, I find it difficult to continue patronizing Starbucks with the expectation of receiving a pleasant and enjoyable coffee experience. While the quality of the beverages may remain consistent, the lack of friendliness and courtesy exhibited by the staff significantly detracts from the overall appeal of the brand.
In conclusion, it is my sincere hope that Starbucks takes proactive measures to address this issue and instill a culture of kindness and respect among its employees. After all, a positive customer experience is not solely determined by the taste of the coffee but also by the treatment received from the staff. Until such improvements are made, I regrettably cannot recommend Starbucks as a preferred destination for coffee lovers seeking a welcoming and friendly environment.
Warm regards,
SAM NOWEDER
Atmosphere: 1
Food: 1
Service: 1
A nice Starbucks...it's dependable
Atmosphere: 4
Food: 4
Service: 4
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