Wendy's
3012 Reflection Dr, Naperville
(630) 904-2675
Recent Reviews
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Very poor counter service đ. Poor attitude from server. Seemed to be more interested in texting than serving
Atmosphere: 3
Food: 3
Service: 1
The fries tasted like old fish. I think they need to change the grease in the fryer.
Atmosphere: 4
Food: 3
Service: 4
Rude drive thru employee. Kept ringing me up for what things I did not ask for. I ordered an egg and cheese biscuit combo (which is an actual combo for 4.99), She put a Swiss sausage egg croissant and put no sausage. I told her that was incorrect and said what I wanted again. She then but a sausage egg and cheese biscuit with no sausage (6.99, so I'm being charged for an ingredient I don't want and not getting) She then jumped in and said pull to the window. I said first I'm not doing with my order and second you still have my order wrong. She argued with me that she did not, she had it right because she put no sausage. I again told her she was wrong because I know for a fact there is the exact combo I asked for because I get it like every week. She then said well how much is it I don't see that. I told her and she left it as it and said was there anything else. I said yes once you have my order correct. She told me to just pull to the window and she would try to fix it there. So I said forget it and left because I'm not letting you ring up what you want and I can't see it just for me to get the receipt and you still have it wrong, if I even got a receipt. Then I tried to call them as I left to speak to mananger so they could correct her and their phone number is disconnected.
Atmosphere: 1
Food: 2
Service: 1
No one takes my order I was waiting for 10 min
Atmosphere: 4
Food: 3
Service: 1
Do not bother with this location. They are always slow and very disorganized, the food is cold. Today my husband went through thr drive-thru, and saw the frosties sit on the counter while he waited a long time for the food. The drive is like five minutes, the food was luke warm, and the frosties, which had an awful lot of foam on top, were liquid.
The past two times the kids meal hasn't even had a bag or activity with it.
As my husbad said "There's a lot of standing around and not doing anything". I get standing around waiting for a fryer to cook, but the food is never fresh enough for that.
The location on Eola and 34 is still slow but the food is much better so please fo there instead.
Atmosphere: 2
Food: 2
Service: 2
This Wendy's does not take responsibility for the quality of their food. They place the blame on the supplier and refuse to make recompense when the standard of the product is way, way below their already low standard.
Atmosphere: 3
Food: 1
Service: 1
Floors can't get any more sticky than this.
Atmosphere: 4
Food: 4
Service: 5
Clerk at counter taking your order needs a new job. She was totally not friendly at all. No welcome no thank you
Atmosphere: 1
Food: 3
Service: 1
Highly disappointed with the speed of service. I kid you not I probably waited 10 minutes in the drive-thru for my food.
I always wanted to try the breakfast menu so after church I decided to try.
Probably the first and last time I will try. I was inside of what took so long on a Sunday morning as I was the only one at the drive-thru.
Clerk at counter taking your order needs a new job. She was totally not friendly at all. No welcome no thank you
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Clean, fast, fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC Crispy Chicken Nuggets, WendyâS Classic Chocolate and Vanilla Frosty Desserts, Hamburger
The food took a while to come, I expected it to be faster because it is âfast foodâ. Anyways, the customer service was standard like all chains and not good in any way but definitely not bad. The food was decent and pretty fresh although some fries were green. If youâre in this area this place isnât so bad, and wonât break the bank either.
Atmosphere: 3
Food: 4
Service: 3
The Combo number 6 that I served was very delicious. Daniela served me very attentively and cordially. They will continue to grow Day by Day.
Atmosphere: 5
Food: 5
Service: 5
Workers at drive through donât say hello you have to speak first to order. Theyâre pissy too. Good takes a while to come out. They close at 1 and itâs 11:40 right nowâŠoverall bleh experience.
Good late night option though
Atmosphere: 3
Food: 4
Service: 2
The food took a while to come, I expected it to be faster because it is âfast foodâ. Anyways, the customer service was standard like all chains and not good in any way but definitely not bad. The food was decent and pretty fresh although some fries were green. If youâre in this area this place isnât so bad, and wonât break the bank either.
Atmosphere: 3
Food: 4
Service: 3
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