Wendy's

1560 Illinois Rte 59, Naperville
(630) 961-9683

Recent Reviews

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Gabrielle Holt

This is my 2nd time coming here and the atmosphere is clean and quiet. The ladies greeted me upon entrance, very friendly, the food has always been hot & fresh. No complaints here. I will be back. Thanks Wendy's for making this customers experience great!

Atmosphere: 5

Food: 5

Service: 5

Adam Key

My biggest issue with this location is that I'm surprised when the drink I order tastes the way it's supposed to. I don't know what exactly is going on, but when I order a meal from this location, there is 95% that my drink won't taste right. All the drinks are consistently watered down and I'm honestly just tired of dealing with it. The food is always fine and I rarely have bad interactions with the staff, but I'd honestly suggest avoiding this place on the drinks alone. Either no one pays attention to when the machine needs a refill on the syrup, or someone is deliberately getting the mix wrong to save money. To clarify, this only seems to happen with drinks at the drive thru. I have had to go in and replace the drink with one from the dispenser in the dining area and that has always fixed the issue. Just a heads up for anyone that bothers reading these.

Atmosphere: 3

Food: 2

Service: 4

Yib matt

Terrible service. They mess up the food and the whole order. If they don’t feel like working, they might as well not show up.

Atmosphere: 1

Food: 2

Service: 1

Isabella Sánchez

Manager Raul was so rude and mean I have him a gift card he was so rude about it he said were you got this from I told him from corporate and he said we’re and I said again corporate he was like were I was like from Wendy’s he had an attitude and scream at me

Atmosphere: 1

Food: 1

Service: 1

Dr Deepali Naik

I was trying Order on call and this lady just hangs up on me and she was so mean and we only like we’re on the call for like two seconds and it was not here. It’s the worst place ever never ever ever go to Wendy’s, McDonald’s and Taco Bell and any other place like Chick-fil-A is better than Wendy’s never ordered at Wendy’s stupid place dump.

Tim Fisher

Employees and food were fine, ai drive through crap is gross, awful, frustrating, and unusable. Get rid of this immediately.

Atmosphere: 1

Food: 4

Service: 1

Sherita Dunlap

I had hair in my food. I called when I went back I was on a break from work and I was told I could not have my meal replaced in the drive through! No apologies just an add extra inconvenience! Worst service ever! Poor customer service. An God forbid you ask for a sauce packet they act like that is a horrible question. They might even say we don't have sauce. I asked if they wanted to see the photo as proof. I was told no. Then they replaced the food but wouldn't give my son a drink. He had to pay 4 dollars to replace a drink from a 5.00 meal. I wish my son would go back to wanting McDonald's. If you want Wendy's go to the one on Ogden or 75th..

Atmosphere: 3

Food: 2

Service: 1

Erick (Eazy)

Don't wear gloves to prepare food

Atmosphere: 1

Food: 1

Service: 1

Raffaela Gurschke

Periodically I stopped here after work before I go home I have to say they're on point

Kevin Webb

They use AI to take your order on drive thru. You see exactly what it hears and orders and worked without an issue. Fries were really hot and fresh!

Atmosphere: 4

Food: 5

Service: 4

Johnathan B

Salima and sylvia were awesome!!!! I probably spelled the names wrong but thank you!

Atmosphere: 5

Food: 5

Service: 5

Sebastian Wax

Place is always clean, workers always cheery but still no nonsense. Food is always good, and this one amazing lady gave me and my friends free drinks and fries.

Atmosphere: 5

Food: 5

Service: 5

Godzilla Rules

My sandwich was so smashed up😡

Food: 2

Olivia Samet

the ai drive thru is awful

Mona

Spicy chicken sandwich is good.

Food: 4

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