Chili's Grill & Bar
$ • Tex-Mex, American, Bars
Hours:
2390 E Lincoln Hwy, New Lenox
(815) 463-8743
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We got seated at our table and sat there for 30 min. Not one person even acknowledged us sitting at the table. No-one even came over to take a drink order, or even said I will be with you shortly, nothing! We got up and walked out, and told the people waiting to be seated what happened to us and they walked out too! Worst customer service ever! Unbelievable, do not recommend!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
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Chili's Grill & Bar offers reasonably priced meals with a mix of experiences. The food is generally consistent, featuring standout dishes like the Texas cheese fries and the best chips, although there can be quality concerns such as wilted salads, spicy chili, and occasional order accuracy issues. The service has shown improvement, with some staff being accommodating and kind, as noted in the experiences with the manager Amber and server Breeaunna, while others may still be distracted. The atmosphere can vary, with some complaints about loud music, but recent visits highlighted friendly hosts who are polite and helpful. Overall, Chili's Grill & Bar provides an average dining experience with potential for both enjoyable and disappointing visits, making it a place worth trying.