Dunkin'

970 W Laraway Rd, New Lenox
(815) 485-8270

Recent Reviews

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Andrew Cool (Chudley645)

The donuts were a little stale. I suspect they were day old donuts. We were standing at the counter for a few minutes until somebody actually came and took our order. I asked that the large mocha blast be separated into 2 separate cups. And they didn't do it. I ended doing it myself and created a mess at the table. Overall the experience was ok.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Dunkin' Refreshers

The Lorax

Great food and whatever but extremely rude staff.

Atmosphere: 2

Food: 4

Service: 2

Emily Ann

Absolutely love this Dunkin! The staff are very nice and service is always excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Blend, Half Dozen Donuts, Muffins, Bagel

Mr Kringle

Order is constantly getting messed up. Food is never cooked consistently overpriced.

Atmosphere: 1

Food: 1

Service: 1

mariam gonzalez

Terrible service and messed up the order!

Atmosphere: 1

Food: 3

Service: 1

Joe Geary

Everytime I come this place they mess up something! If I forget to check if my ovacado toast has bacon on it I don't hlget it. Even when I order the same thing everytime. I'll order on the app and I'll pull up to get my drink and toast and everytime I have to tell them I ordered food as well. Just this morning I paid for myself then I paid for the person that I knew behind me and I had a feeling they were gonna charge her even though I paid, so I called and I'm glad I did because of course they tried to charge the person I just paid for. Then I pull away and of course no bacon on my ovacado toast and it says it right on there that I ordered and paid for bacon. The customer service is not good they're. Not to even mention THEY ARE ALWAYS OUT OF EVERYTHING! Have the time they don't even have chocolate munchkins. I will not be going g back!

Food: 1

Service: 1

juju

Shana was really sweet and helped us out!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Roll, Donuts

Zach R

Coffee and donuts are always great.. Nice selection of flavors. Do miss the $1 Large iced coffees though, can't lie.. good times. ?

Atmosphere: 5

Food: 5

Service: 5

Lynn S

No sugar in our extra/extra coffee and denied cold foam per DD protocol in place (per manager)

Food: 1

Service: 1

Michael Labarbera

I ordered a coffee and 10 munchkins received 9. God, please help these young people.

Food: 3

Service: 3

Jeff Bella

Waited 5 minutes to brew a new pot of de-caff .. no problem,. Don't mind waiting . After I drove off I realized the server must have put 3/4 of a cup of old cold stale coffee and topped it off with fresh brewed coffee. . coffee was nearly warm and tasted stale.

Atmosphere: 5

Food: 1

Service: 1

Tyler Yates

learn to count.

Atmosphere: 1

Food: 1

Service: 1

Tim Kathy Olley

Vegetarian options: Glad that you offer thus option!

Parking: Ample space provided for customers.

Kid-friendliness: Nice atmosphere.

Atmosphere: 5

Food: 5

Service: 5

GoodWillHunting Lawson

I’ve been going to this Dunkin since it opened. When Salmon worked there it was too notch. I’ve raised my kids going there.. the past few years the service has been lackluster at best. Drive through notoriously gets the orders wrong with no apologies at all. It’s almost as if they give you whatever they want to as opposed to what you ordered. It’s a shame. Salmon is the very best. Not sure where he is these days. But I miss they guy.

Atmosphere: 3

Food: 3

Service: 1

Jamie Williams

Order # 9236.. Had a piece of plastic in my coffee roll. Took me by surprise. Fortunately I wasn't cut.

Food: 3

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