Wendy's
$ • Fast Food, Burgers
Hours:
2430 E Lincoln Hwy, New Lenox
(815) 462-8975
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Customers' Favorites
Wendy's Reviews
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Last week they got my order wrong and today they were out of Coke and BBQ sauce.
Worst service ever. Made my order specifically clear. Of course, I took one bite and realized they were WAY off. I hand it back, being very patient until 10 minutes go by. As I'm asking for my money back because I'm on lunch break and still need to eat they finally hand me the fix. Open it up, also wrong even though I reiterated and perfectly articulated what I actually wanted. Give my money back without even a single apology for blowing through my entire lunch break.
Ratings
Menu
Hours
| Monday | 7AM - 12AM |
| Tuesday | 7AM - 12AM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 10:30AM - 12AM |
| Friday | 7AM - 12AM |
| Saturday | 7AM - 12AM |
| Sunday | 7AM - 12AM |
People in New Lenox Also Viewed
Wendy's provides a pleasant dining experience, with friendly and attentive staff. Customers have praised the drive-thru service, where employees are often professional and accommodating, even offering discounts and ensuring the food is fresh. However, there have been some recent complaints about service wait times and order accuracy, with reports of missing items like drinks and burger patties. The restaurant is also noted for its understanding and patience, particularly when dealing with customers with special needs. While many enjoy the food, including items like chicken nuggets and the Frosty, others feel that the quality has declined and prices have increased. Overall, Wendy's remains a welcoming establishment, but some customers are disappointed and suggest improvements for a better experience.