Jimmy John's in Niles

“Holy hell, the service here is GREAT!! I felt like I stepped back in time back when people were actually attentive and nice to patrons. This is seriously all it takes to provide a pleasant experience. Friendly smiles, caring about orders, fast. You guys are the model for fast casual service! 👏👏👏“

“They really are Freaky fast! My Italian sub was tastey and very well put together and the customer service was excellent Very cheery , and showed genuine care in explaining the deals and rewards programs and she was great at promoting and pointing out the specials. They were happy to see me and I was happy to be there for those reasons. Thank you!!!!“

“I’ve come to this location multiple times and this time I was the most pleasantly impressed when I walked in the door your greeted by a sweet aroma of the bread being baked. You could see the employees when you walked in were busy slicing meat and vegetables fresh You could see that they really cared about their job and the people that they serve that said major shout out to Ian, who was truly setting the bar for excellence with regard to customer service going above and beyond. as a former Jimmy John’s employee and a US veteran service is something I know a thing or two about and I’m pleased to say that Ian went above and beyond for me the sandwich was made perfectly. I didn’t have to wait it was already waiting for me.

Does Jimmy John’s location has been very well Up kept it was clean not too busy. All the utensils and items were stacked properly. The soda machine was also clean as was the general dining area..

So from this location, I ordered a gargantuan, which is their largest gourmet premier sandwich. I was a really hungry that day and needed something to hold me over till dinner. That order was done properly. Everything I asked for for the sandwich to be done was done. I asked her to be cut in half. It was cut in half. I asked for them to modify some of the ingredients they modified I truly believe in my eyes that they went above and beyond Not only setting the bar for excellence with regard to customer service, but breaking the bar and setting a new standard and the sandwich industry, very pleased to see that they now offer toasted sandwiches. It came a little late and the chains franchise, but glad to have it now..

The only type of feedback that I can offer Jimmy John’s as I wish that they offered a full-time military discount and that they would do what the rest of the restaurants do during like Veterans Day and get Veterans a free meal.“