Chick-fil-A
101 Veterans Pkwy, Normal
(309) 268-9500
Recent Reviews
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If ever there was a 6-star rating ... This is consistently the best run restaurant in the city. Service is second to none. The food is so incredibly good and has been for the past 11 years we've been patronizing.
Whether you order ahead, order in the drive-thru line, or choose to dine-in, the experience will be world class in customer care and attention.
The spicy chicken sandwich is a favorite. And there are plenty of choices to vary your order next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich
The mac and cheese was said to have creamy sauce when it was just Mac and a sprinkle of cheese.
Atmosphere: 5
Food: 3
Service: 5
delicious chicken. i like to stop at the drive through when I'm in Bloomington. still fresh and hot when I get home.
We have been missing items the last 5 times we have went. Twice I made it all the way home so now I try and quickly check it. Today not only was I missing an entire meal (noticed before leaving thank goodness) but then I noticed as I was driving home that they gave us the wrong drinks (sorry Jennifer-name on holder). While I know mistakes happen (that’s what I chalked it up to the first two times) I think some training needs to happen. I can’t justify spending that amount of money and not receiving what I ordered (not to mention my home is all the way across town and having three hangry children waiting is a big inconvenience). Chick-fil-A has been our go to for a long time (check my member status) but right now it’s not feeling worth the time. 😔
I love Chick Fil A but the last 2 times were very disappointing. A couple weeks ago I ordered a Grilled Chicken Club Sandwich and received a Chick Fil A Deluxe Sandwich. Got back to work snd realized it was wrong and did not have time to go back. Ended up throwing it away and not eating. Then today I ordered the same thing and no bacon on the sandwich. I feel like some more training needs to be done with the employees. A lady came over to our table and asked how things were. I let her know. She did get the bacon but kinda blew us off. I understand mistakes are made but either way the cost of food I hope to get what I pay for. For my husband and I it was almost $25.00 just for lunch.
There was a whole finger in my food and I got laughed at for having no arms legs or mouth
Atmosphere: 1
Food: 1
Service: 1
Dawson was the sweetest most patient and kind. Thank youuuuuu! May the day treat you just as kind:)
Atmosphere: 5
Food: 5
Service: 5
Definitely our go-to restaurant! Quality food, impeccable service, impressive flavor, and uplifting atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Always awesome. Great food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Grilled Nuggets, Hash Browns, Chick-Fil-A Waffle Potato Fries
Very friendly and professional staff. Very delicious and fresh food. There is always a line, but it moves fast. I've never had an order messed up. I love the fact they never ask for a tip unlike anywhere else these days, yet the service is so much better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
Staff and atmosphere is good.
Atmosphere: 5
Food: 5
Service: 5
It's Chick-fil-A. Great food. Great service.
Atmosphere: 5
Food: 5
Service: 5
I had to have them remake a simple sandwich 4 times and I gave up bc they didn't get it right. That being said the cook may have had an off day. I have been ordering several times a month, we love their fries. I haven't ordered in over a month bc the last few times the fries are crispy and almost burnt. They are not the beloved fires. I called and found out they changed their fries and adjusted the heat of the oil to make them crispy. I need to take a moment of silence for the void that chik filet will leave in my life. Culver's fries will hopefully never let me down.
Atmosphere: 4
Food: 3
Service: 5
We passed through on our way to Texas. I really loved this place. The team was so kind, the energy was amazing. All of them very polite and with a great smile. Bathrooms and store very clean. Congratulations to the team
Atmosphere: 5
Food: 5
Service: 5
this place sucks. they forgot a chicken sandwich we ordered and tried calling and didn’t answer
Food: 1
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