Chick-fil-A
101 Veterans Pkwy, Normal
(309) 268-9500
Recent Reviews
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delicious chicken. i like to stop at the drive through when I'm in Bloomington. still fresh and hot when I get home.
We have been missing items the last 5 times we have went. Twice I made it all the way home so now I try and quickly check it. Today not only was I missing an entire meal (noticed before leaving thank goodness) but then I noticed as I was driving home that they gave us the wrong drinks (sorry Jennifer-name on holder). While I know mistakes happen (that’s what I chalked it up to the first two times) I think some training needs to happen. I can’t justify spending that amount of money and not receiving what I ordered (not to mention my home is all the way across town and having three hangry children waiting is a big inconvenience). Chick-fil-A has been our go to for a long time (check my member status) but right now it’s not feeling worth the time. 😔
I love Chick Fil A but the last 2 times were very disappointing. A couple weeks ago I ordered a Grilled Chicken Club Sandwich and received a Chick Fil A Deluxe Sandwich. Got back to work snd realized it was wrong and did not have time to go back. Ended up throwing it away and not eating. Then today I ordered the same thing and no bacon on the sandwich. I feel like some more training needs to be done with the employees. A lady came over to our table and asked how things were. I let her know. She did get the bacon but kinda blew us off. I understand mistakes are made but either way the cost of food I hope to get what I pay for. For my husband and I it was almost $25.00 just for lunch.
There was a whole finger in my food and I got laughed at for having no arms legs or mouth
Atmosphere: 1
Food: 1
Service: 1
Dawson was the sweetest most patient and kind. Thank youuuuuu! May the day treat you just as kind:)
Atmosphere: 5
Food: 5
Service: 5
Definitely our go-to restaurant! Quality food, impeccable service, impressive flavor, and uplifting atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Always awesome. Great food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Grilled Nuggets, Hash Browns, Chick-Fil-A Waffle Potato Fries
Very friendly and professional staff. Very delicious and fresh food. There is always a line, but it moves fast. I've never had an order messed up. I love the fact they never ask for a tip unlike anywhere else these days, yet the service is so much better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Staff and atmosphere is good.
Atmosphere: 5
Food: 5
Service: 5
It's Chick-fil-A. Great food. Great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had to have them remake a simple sandwich 4 times and I gave up bc they didn't get it right. That being said the cook may have had an off day. I have been ordering several times a month, we love their fries. I haven't ordered in over a month bc the last few times the fries are crispy and almost burnt. They are not the beloved fires. I called and found out they changed their fries and adjusted the heat of the oil to make them crispy. I need to take a moment of silence for the void that chik filet will leave in my life. Culver's fries will hopefully never let me down.
Atmosphere: 4
Food: 3
Service: 5
We passed through on our way to Texas. I really loved this place. The team was so kind, the energy was amazing. All of them very polite and with a great smile. Bathrooms and store very clean. Congratulations to the team
Atmosphere: 5
Food: 5
Service: 5
this place sucks. they forgot a chicken sandwich we ordered and tried calling and didn’t answer
Food: 1
Sherri was the best today.
Atmosphere: 5
Food: 5
Service: 5
I have had great experiences in the past about this Chick fil a but I am not really sure what is going. I had ordered two sausage hash brown burritos but with no hash browns but both came with hash browns. I ordered a grilled chicken sandwich with no tomato but got tomato. Then this morning I ordered yet again a sausage hash brown burrito with no hash browns and instead got chicken.
Atmosphere: 4
Food: 3
Service: 3
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