I normally never have any problems with the past three times that I have ordered. My order has been completely wrong or they give me somebody else’s order and today I received Jake muzzarelli, mind you the rice isn’t cooked correctly half the time or seasoned
Atmosphere: 1
Food: 1
Service: 1
LA Vlogs
Ali was the best food service employee I have ever met, and is the only reason I am going to keep coming back to chipotle
Atmosphere: 5
Food: 5
Service: 5
Ray Banister
The food was not good. It was so cold. It need help.
Atmosphere: 2
Food: 3
Service: 2
Jhonmar Acacio
Busy place
Atmosphere: 4
Food: 5
Service: 4
L Williamson
This was my first and last time buying food here. They put my empty cup for a fountain soda in the bag. They decided to put my free guacamole on my burrito that had not one fajita vegetable on it like I ordered. The salsa was simply diced tomatoes and the staff was very rude and bothered with my questions! UPDATE…. I ordered my free entree they gave me for the mess they made and didn’t have it prepared on time so I cancelled it! After talking to four reps and eating a total of 2 hours I got another free entree! It’s very nice they mess up my order two times and I the college kids that work here so t wanna talk to older women and I was treated like crap in the store twice now for them to give me one more free entree! Almost like I owe them for messing my order up! Maybe the drive across town to the one on college ave is better? I pick up orders here for door dash and they’re rude and don’t wanna prepare the food. I’m not coming back here even for the free entree! Now I have to do three good reviews because of this drama! So thanks a lot chipotle you do nothing you say you stand for! P.S. I will not reach out to you again you don’t treat people well when they’re hungry!
Atmosphere: 1
Food: 1
Service: 1
Gabby Doyle
Takes forever every time and on the off chance that your order is correct it will have horrible proportions.
Atmosphere: 1
Food: 1
Service: 1
Carina Morales
Olivia, the apprentice, always provides terrific customer service. She continuously checks to make sure everything is good. The team is great and provides consistent portions and delicious food!
Atmosphere: 5
Food: 5
Service: 5
LaToya Carter
Olivia, the apprentice at this location is amazing! Her customer service (and the overall staff) does a great job and making you feel welcomed. The food was great and the restaurant was clean and stocked. 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Brandee Klieber
$7.50 for guac that’s gone bad- inedible
Atmosphere: 2
Food: 2
Service: 2
Nathaniel Harrison
Oliva’s team was super fast and so amazingly nice! I love this chipotle! Vibes are always good!
Stop playing and change the hours if you can’t live up to the ones you’ve already got.
Aaron Winkle
Their customer service for delivery customers is absolutely abysmal. Their phone number just leads to a phone tree that doesn't allow any way to talk to a person, and just keeps directing you to the automated chat on their website. (There also doesn't seem to be any way to talk to an actual person through their website). The automated chat bot's "resolution" to an entire meal being incorrect was a code for a free entree. But to USE that free entree required spending at lead $10 (before tax and fees) on stuff before they would even deliver it. Altogether, fixing the order they messed up cost $20. Do not get delivery from Chiptole.
Service: 1
Death Note
it’s 10:52 AM and the doers still aren’t open.
Stop playing and change the hours if you can’t live up to the ones you’ve already got.
Bailey Elliott
Good food
Vegetarian options: Best veggie bowl is good
Dietary restrictions: You tell them veggies bowl with no meat
I normally never have any problems with the past three times that I have ordered. My order has been completely wrong or they give me somebody else’s order and today I received Jake muzzarelli, mind you the rice isn’t cooked correctly half the time or seasoned
Atmosphere: 1
Food: 1
Service: 1
Ali was the best food service employee I have ever met, and is the only reason I am going to keep coming back to chipotle
Atmosphere: 5
Food: 5
Service: 5
The food was not good. It was so cold. It need help.
Atmosphere: 2
Food: 3
Service: 2
Busy place
Atmosphere: 4
Food: 5
Service: 4
This was my first and last time buying food here. They put my empty cup for a fountain soda in the bag. They decided to put my free guacamole on my burrito that had not one fajita vegetable on it like I ordered. The salsa was simply diced tomatoes and the staff was very rude and bothered with my questions!
UPDATE…. I ordered my free entree they gave me for the mess they made and didn’t have it prepared on time so I cancelled it! After talking to four reps and eating a total of 2 hours I got another free entree! It’s very nice they mess up my order two times and I the college kids that work here so t wanna talk to older women and I was treated like crap in the store twice now for them to give me one more free entree! Almost like I owe them for messing my order up! Maybe the drive across town to the one on college ave is better? I pick up orders here for door dash and they’re rude and don’t wanna prepare the food. I’m not coming back here even for the free entree! Now I have to do three good reviews because of this drama! So thanks a lot chipotle you do nothing you say you stand for! P.S. I will not reach out to you again you don’t treat people well when they’re hungry!
Atmosphere: 1
Food: 1
Service: 1
Takes forever every time and on the off chance that your order is correct it will have horrible proportions.
Atmosphere: 1
Food: 1
Service: 1
Olivia, the apprentice, always provides terrific customer service. She continuously checks to make sure everything is good. The team is great and provides consistent portions and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Olivia, the apprentice at this location is amazing! Her customer service (and the overall staff) does a great job and making you feel welcomed. The food was great and the restaurant was clean and stocked. 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
$7.50 for guac that’s gone bad- inedible
Atmosphere: 2
Food: 2
Service: 2
Oliva’s team was super fast and so amazingly nice! I love this chipotle! Vibes are always good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Restaurantji Recommends
it’s 10:52 AM and the doers still aren’t open.
Stop playing and change the hours if you can’t live up to the ones you’ve already got.
Their customer service for delivery customers is absolutely abysmal. Their phone number just leads to a phone tree that doesn't allow any way to talk to a person, and just keeps directing you to the automated chat on their website. (There also doesn't seem to be any way to talk to an actual person through their website). The automated chat bot's "resolution" to an entire meal being incorrect was a code for a free entree. But to USE that free entree required spending at lead $10 (before tax and fees) on stuff before they would even deliver it. Altogether, fixing the order they messed up cost $20. Do not get delivery from Chiptole.
Service: 1
it’s 10:52 AM and the doers still aren’t open.
Stop playing and change the hours if you can’t live up to the ones you’ve already got.
Good food
Vegetarian options: Best veggie bowl is good
Dietary restrictions: You tell them veggies bowl with no meat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Burrito Bowl
Gave me raw rice. Not even cooked
Atmosphere: 5
Food: 1
Service: 4
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