Dietary restrictions: They have dairy free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Ice Cream
C R
Review written 10/15/2024, went there yesterday and male employee who seemed like the owner, did not give a spoon with the ice cream and there were no spoons within reach so I had to ask. You’d think if you owned an ice cream shop you’d have spoons out for customers. I don’t think I had ever had to ask for a spoon for ice cream in my life until yesterday. Overall atmosphere of him and the woman cleaning was not very nice. She had earbuds in and didn’t interact with me as the customer at all and he seemed bored with the interaction. Also the one sole topping I wanted was frosting and they had no frosting even though it showed frosting available on the online ordering for this location. I went to redeem a $5 reward and I regret using it on this purchase.
Great ice cream, and the staff is always nice. We go here a number of times over the summer and are pleased with everything.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Ann
Really good ice cream. Very creamy and delicious. Good service.
Food: 5
Madi Bylak
Please update your hours. Driven there twice in the past 2 weeks from across town and you’ve been closed at 9pm yet online it says open till 10pm.
Service: 1
Jen Woodrum
Always well-made and full of mix-ins. Worth the price!
Atmosphere: 5
Food: 5
Service: 5
Sasha Casey
First off my ice cream was barely mixed my wafers were basically still whole wafers i had crunch the stuff up myself then I asked for a dipped waffle cone and was told they did not have any, which was a lie because i watched them dip one after i walked out unprofessional asl 0/10 dont
Atmosphere: 2
Food: 2
Service: 1
S B
The one who called herself the manager and her mom was very rude to me. They don’t seem to care about customer service and treating people right. They seem to be more concern with taking your money and sending you on your way. Very entitled individuals.
Arrived at 11:10, waited for 20 minutes. Online says open at 11 yet by 11:30 the lights were still off and the door was locked. No sign posted of hour change and no notice online. wouldn’t have drove all the way here if we would have know it would be such a waste. very disappointed.
Service: 1
Phoenix Bieber
I am currently sitting outside cold stone and it’s 11:22 am and still no one is here to open store. They are supposed to open at 11 and I’ve been here since 11:05. This is not ok I understand a couple minutes past 11am but not almost 30 min later.
Patricia Lamb
Wow, my first time going to Cold Stone Creamery and it was Fantastic! I had a Turtle Sunday with a little bit of brownie in it and it was awesome. If you have never been, I highly Recommend it!
Joan Brown
I stop and get some Cold stone whenever I have the opportunity. It is so delicious I have so many flavorful choices to pick from. Love this place. I wish I lived closer and could take some home.
Dietary restrictions: They have dairy free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Ice Cream
Review written 10/15/2024, went there yesterday and male employee who seemed like the owner, did not give a spoon with the ice cream and there were no spoons within reach so I had to ask. You’d think if you owned an ice cream shop you’d have spoons out for customers. I don’t think I had ever had to ask for a spoon for ice cream in my life until yesterday.
Overall atmosphere of him and the woman cleaning was not very nice. She had earbuds in and didn’t interact with me as the customer at all and he seemed bored with the interaction.
Also the one sole topping I wanted was frosting and they had no frosting even though it showed frosting available on the online ordering for this location.
I went to redeem a $5 reward and I regret using it on this purchase.
Amazing staffing ! Amazing management! Amazing ice cream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Pleasant and clean.
Atmosphere: 5
Food: 5
Service: 5
Great ice cream, and the staff is always nice. We go here a number of times over the summer and are pleased with everything.
Atmosphere: 5
Food: 5
Service: 5
Really good ice cream. Very creamy and delicious. Good service.
Food: 5
Please update your hours. Driven there twice in the past 2 weeks from across town and you’ve been closed at 9pm yet online it says open till 10pm.
Service: 1
Always well-made and full of mix-ins. Worth the price!
Atmosphere: 5
Food: 5
Service: 5
First off my ice cream was barely mixed my wafers were basically still whole wafers i had crunch the stuff up myself then I asked for a dipped waffle cone and was told they did not have any, which was a lie because i watched them dip one after i walked out unprofessional asl 0/10 dont
Atmosphere: 2
Food: 2
Service: 1
The one who called herself the manager and her mom was very rude to me. They don’t seem to care about customer service and treating people right. They seem to be more concern with taking your money and sending you on your way. Very entitled individuals.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Was just ok.
Atmosphere: 4
Food: 4
Service: 5
Arrived at 11:10, waited for 20 minutes. Online says open at 11 yet by 11:30 the lights were still off and the door was locked. No sign posted of hour change and no notice online. wouldn’t have drove all the way here if we would have know it would be such a waste. very disappointed.
Service: 1
I am currently sitting outside cold stone and it’s 11:22 am and still no one is here to open store. They are supposed to open at 11 and I’ve been here since 11:05. This is not ok I understand a couple minutes past 11am but not almost 30 min later.
Wow, my first time going to Cold Stone Creamery and it was Fantastic! I had a Turtle Sunday with a little bit of brownie in it and it was awesome. If you have never been, I highly Recommend it!
I stop and get some Cold stone whenever I have the opportunity. It is so delicious I have so many flavorful choices to pick from. Love this place. I wish I lived closer and could take some home.
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