Cookies & Cupcake By Design

From Disappointed to Delighted – A Story of Outstanding Service

I recently ordered a box of cookies for my daughter, hoping to cheer her up after a tough day at work. I picked this company because the cookies were adorable—with happy little faces and beautiful detail. But when the cookies arrived, they looked nothing like the photos. I was honestly heartbroken.

I reached out to the company, and that’s when the real magic happened.

The owner personally called me back, apologized sincerely, and she took it upon herself to remake the cookies. Not only did she handcraft them beautifully—exactly like what I had hoped for—but she personally delivered them to my daughter!

Now that’s customer service.

My daughter was so touched, and the cookies were not only adorable—they were delicious.

It’s rare to find a business owner who truly cares and stands by their product like this. I just had to share, because this company turned a bad day into a beautiful moment. I highly recommend them—you won’t be disappointed.

Really good and tasty cake. Did at very short notice.

I have never went through a bakery for a cake. I am pleased to say this was the best decision I made was going to this bakery. The cake tasted absolutely delicious and she puts her heart and soul into the decorating. I gave her a photo of what I was looking for and she out did the photo, absolutely beautiful Maria went above and beyond to make my daughter’s birthday cake magical we did a white cake with buttercream frosting I didn’t even wanna eat it It was so beautiful and tasted so good. I might just have to go through her every time for now on. I am beyond thankful for her hard work the cake made the party perfect.

I love all marie cake she dose a great job!!!

Maria did an awesome job on my daughter's cake. It exceeded her expectations. The cake had so much detail. The decorations were edible except for the crown and bows.The cake was moist and my family loved it. 💖 We will definitely order from Maria again.

Got my daughter's fourth birthday cake from here It was a strawberry cake and it was phenomenal Maria She is such a sweet lady. She's the owner the cake was perfect we loved

Loved there tres leches cake will be coming back to this place.they also have good service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tres Leches Red Velvet and Vanilla Cupcakes

Purchased a Barbie themed cake for my daughter’s 7th birthday. Picked cake up on December 13th, Cake was beautiful the detail and thought put into decorating, hot pink frosting with edible pearls and gold flakes with pink bowls I loved it and so did my little princess. Cake tasted very delicious everyone enjoyed it. Highly recommended , thank you.

Atmosphere: 5

Food: 5

Service: 5

Maria was such a sweetheart and an amazing baker. She made a beautiful cake heart shaped cake for my 21st birthday! Not only was it beautiful, but also moist and delicious even after we placed it in the fridge for a day. The cake was also extremely affordable! especially considering the decorations, quality, and overall size! (about $80) i’ll definitely be back! Thank you again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

You guys did a great job on my birthday order for work. The designs are so cute.

Atmosphere: 5

Food: 5

Service: 5

got two cookies one tasted fine just a little dry but the other one tasted like Fabuloso cleaner. it did also smell like that in the store.

Atmosphere: 2

Food: 2

Service: 4

I have had multiple cakes made from maria, they have all been amazing and above my expectations. maria made my wedding cake last month and it was perfect. the cake was still moist and flavorful a week later, the details were amazing and realistic. we got many compliments on the cake and cupcakes from guests and vendors at our wedding- telling us it was the best cake/wedding cake they’ve ever had. we wanted a rustic/tree bark style cake and she did a phenomenal job at making our ideas come to life through the wedding cake, the tree bark design on the cake was very realistic. she put our initials on the cake and it made it even more realistic with the tree bark design. i can not recommend her more for any birthday cakes, graduation cakes, cookies, wedding cakes and cupcakes. she will be my go to for any cake needs i may have in the future. definitely the best cake design business in town and amazing customer service! i can’t thank maria enough for all the cakes and cupcakes she has done for my family and I throughout the years!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tres Leches Red Velvet and Vanilla Cupcakes

Thank you for accommodating my last minute request. Wonderful attitude and willingness to help. My husband really enjoyed the cookies.

Thank you so much for capturing my daughter's excitement of her special delivery while she's away at school. The extra step to send me that, totally was heart warming and appreciated. Thank you Maria, for making her 1st birthday away from home special!

Atmosphere: 5

Food: 5

Service: 5

I absolutely loved the cake she made for me ! So detailed and well put together. Great communication, and professionalism with servicing me and make sure the cake turned out exactly how I wanted it. Thanks so much. Cake was so beautiful we didn’t want to cut it. lol!