Gloria Jean's Coffees Normal

This caf is great for both solo visits and group hangouts.

The food had fresh ingredients.

The drinks are flavorful and refreshing.

Hours stated they were open, drove there and it was not open, at 8 am on a Thursday. So dissapointing being from out of town and looking forward to it!

I loved the iced coffee I had in this shop. The service was amazing the lady was so kind and attentive and the latte was bomb!! Best latte I’ve had honestly. And as we were driving back we made sure to stop by there again. I would definitely recommend. Loved my experience here.

Atmosphere: 5

Food: 5

Service: 5

Very clean. Super sweet girl but 8+ for me medium drink. Nay nay I say

Atmosphere: 5

Food: 5

Service: 5

Jasmine was a very helpful person, I don’t know what that Jessica person is talking about but Jasmine helped me what drink to get and made it very fast and the drinks were amazing, in my opinion I think Gloria jeans is much better than Starbucks

Atmosphere: 5

Food: 5

Service: 5

I don’t normally leave reviews but over $7 per drink for shitty coffee is crazy. I love the Gloria Jeans in the mall, but this one is no where near the quality and definitely not worth the drive. I was the only person in line and the whole ordeal took half an hour, the one worker seemed extremely confused and out of it, and my vanilla latte just tastes like straight up milk with no other flavor. I got my friend a cold brew with chocolate and they said they can’t taste it either. I also asked if they have liquid sugar (which starbucks and dunkin have) and she said no but we have sugar free. Why would I ask about a sugar if I want sugar free? It was such a confusing interaction. She also said the chiller is basically a smoothie when I ordered a smoothie, it is not. It’s a completely different consistency. Far too expensive and took too long for drinks that taste horrible. I got oatmilk since i’m allergic to dairy and my stomach hurts after a few sips so I’ll update later about that, I’m worried there’s still dairy.

I wish I had gone to Starbucks.

Food: 1

Service: 1

The staff is friendly when I've visited.
They always are attentive and have a nice facility. I've always had a positive experience at this location. The mall location recently changed its name and don't operate under Gloria Jeans quality standards.Normals shop is the place to find the Original Gloria Jeans quality they are known for.

Thank you so much jasmine for a great service you were very kind and attentive, I'm definitely coming back for my everyday coffee

Atmosphere: 5

Food: 5

Service: 5

Great service, cute spot, Jasmine made me the perfect drink, very friendly, great customer service, I'd recommend this spot!

Atmosphere: 5

Food: 5

Service: 5

I had a great experience at Gloria Jean’s thanks to Jasmine! She was so patient and kind, and her customer service really stood out. I truly appreciated how attentive she was my visit was even more enjoyable!

Atmosphere: 5

Food: 5

Service: 5

It's so addictive. Just can't help myself!

Atmosphere: 5

Food: 5

Service: 5

Worst run coffee shop i have ever seen. There are no supplies. Place is a dump.

Atmosphere: 1

Food: 1

Service: 1

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