Hardee’s

Name: Hardee’s
Address: 1523 E College Ave, Normal, Illinois, 61761, US
Telephone: (309) 454-5420
Price range: $
Rating: 3.2

$ • Fast Food, Burgers, Pet Friendly

Hours:
1523 E College Ave, Normal
(309) 454-5420

Menu Order Online

About Hardee's

Hardee's is a dining option with varying customer experiences. Customers have noted that the restaurant is always clean, especially during lunch hours, and the food is fresh. The staff is described as friendly and kind, making the overall atmosphere more welcoming. Many customers appreciate the biscuits, considering them the best among fast food chains, and some mention that two sausage & egg biscuits at Hardee's cost less than one at McDonald's. Their biscuits and gravy are also highly favored, although the hash rounds can be too greasy. The restaurant offers good food service, with clean bathrooms, tables, and floors, contributing to a positive dining environment.

However, there are concerns about the overall atmosphere, including reports of employees arguing and using inappropriate language at times. The cleanliness and professionalism of the staff have been questioned, especially when customers receive cold food or experience unprofessional behavior from off-duty employees. Lighting is also an issue, with some lights malfunctioning and the sign not fully illuminated at night. The building's maintenance and appearance could benefit from a remodel, which has been overdue for over a decade. Staff training on friendliness and customer satisfaction is suggested to improve service quality.

Despite these issues, food quality has generally been consistent, and wait times are acceptable. With some improvements, Hardee's has the potential to offer a more positive and enjoyable dining experience for its customers.