Jimmy John's
305 S Main St, Normal
(309) 451-1800
Recent Reviews
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Parking is rough!
Atmosphere: 2
Food: 4
Service: 4
To pay $10 for a sandwich that’s damn near bread considering how insultingly you went out my way to short me of my sandwich makings; this is basically a loaf of bread for $10. Unacceptable. Avoid this location; they don’t care
Atmosphere: 1
Food: 1
Service: 1
Filthy tables and chairs. Was charged $2 for a cup of ice water. Way too expensive. Why do you charge 11.75% sales tax that is outrageous. The food was awful quality. Friendly cashier tho.
Atmosphere: 2
Food: 1
Service: 4
Food came as ordered, ingredients seemed fresh. Did drive-through and had to wait a while for our sandwiches.
Food: 4
Service: 4
Waited in drive thru line for 20 minutes and didn't get to the order speaker. Left. Horrible
Service: 1
Went in and ordered 3 sandwiches. The person taking the order was kind and helpful. However, when we got our sandwiches my daughters had to be thrown away. It tasted and smelled like hand sanitizer. The other 2 didn't taste like that but weren't of good quality either.
Atmosphere: 2
Food: 1
Service: 2
If I could give negative I would. I just went into the store to get TWO sandwiches and the manager along with another employee turned us away because they were too busy making other orders.
ZERO CUSTOMERS AND 2 EMPLOYEES
CANT MAKE TWO WRAPS WITH NO CUSTOMERS IN THE STORE!!!!
Customer service. -5
Management able to accommodate -10
Leadership skills - 8
I have managed businesses and food establishments and this is complete unacceptable for leadership of a franchise.
I hope that leadership reads this and reaches out to me personally for this.
Atmosphere: 1
Service: 1
Asked for a tomato in every bite and they did not fix it that way
Atmosphere: 5
Food: 5
Service: 1
They ran out of bread at 11:54am. A sandwich shop.
Service: 1
Realllllllly slow service, not because they’re busy but because half the workers are just standing around. Go to North Street.
Restaurantji Recommends
I usually purchase the Beach Club, I get so disappointed when they slack on the ingredients for the sandwich, I never get very much avocado spread !!!! For $10,.we need to taste what we're paying for !!! STOP!!! Being stingy with the avocado Spread please !!!!!!
Service: 5
I came in here recently, they got my order wrong and over charged me. But they made it right and didn't charge me anything, it was great customer service and I will return because of them stepping up! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
90mins to make/deliver one sandwich? Should've ordered a pizza
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On another order, I waited 70mins for one sandwich only to find out they delivered to the wrong address.
Theres a back entrance for the drivethru if you’re Coming from the highway. It is easy to miss
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, French Bread, Triple Chocolate Chunk
Horrible ? I had to order everything 6 times and all I ordered was 3 sandwiches and 4 bags of chips ?. Not too fancy I ordered 2 #1's with no tomato and extra mayonnaise,a number 11 ,2 regular chips,2 barbecue chips. Get home and I have a tiny sandwich and the rest was ok. How many times can I say the same thing ?
Atmosphere: 1
Food: 1
Service: 1
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