Potbelly

609 S Main St, Normal
(309) 862-4850

Recent Reviews

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Benjamin Elvira

I loved this place when Matt Strama worked there. He always put a LOT of meat in my sandwiches, super kind kid

Atmosphere: 5

Food: 5

Service: 5

Caleb Alexander

I've never had a sandwich that had mustard all over the outside and none on the inside.. until I went to potbelly a week ago.

Atmosphere: 1

Food: 2

Service: 1

Jody Heppler

Food is always good & fresh!!! Love going here!

Atmosphere: 5

Food: 5

Service: 5

Riley K.

The manager at this place is the actual worst😭never seen anyone with less customer service skills be in charge of running an entire store

Atmosphere: 1

Service: 1

Mark Masefield

Holy smokes, I picked up an oatmeal raisin cookie, and just when I thought my day couldn’t get better, I was smacked in the tongue with a chocolate chip. As I reached the center, chocolate chip after chocolate chip, I learned it was perfectly undercooked. This is a great day!

Atmosphere: 5

Food: 5

Service: 5

Troy Kirts

My favorite sandwich shop hands down. The wreck on wheat is amazing!! I would definitely recommend Potbelly's to anyone.

Atmosphere: 4

Food: 5

Service: 4

Brandon

Edit:

They have good sandwiches here.Just be careful when they bring the pulled pork back as my friend had suffered food poisoning from it.

Also, I applied here a while ago (my mistake) and the district manager seemed to look past my experienced & discriminated against me because I looked young (completely illegal). The store manager Jess refused to even touch base with me or give me an explanation or update .. nothing at all. Very unprofessional & disappointing process.

Atmosphere: 3

Food: 4

Service: 1

Rachel Olson

Food is great but never order ahead because it’s never on time. Someone who has a limited break I’d like to not wait for my times order 20 minutes after it’s supposed to be made.

Christopher Anderson

Apparently, you're now required to ask for crackers or you don't get them with the soup!

Atmosphere: 1

Food: 3

Service: 1

Stephanie Lehnig

40 dollars for two regular sandwiches, two cups of soup and 2 medium drinks. The baked potato soup tasted a little strange; there weren’t any chunks of potato in it. The onion on my sandwich was not edible. It was the part you toss. There are no trays when you bus your own table and they don’t bring your order to you.

Atmosphere: 1

Food: 3

Service: 1

Mac Catton

I had came in to pickup my sandwiches and the cashier was not very friendly. He had big white headphones on and I had told him my pickup order. He gave me the order and I proceeded to ask if there was extra ranch which I had put in the instructions for both sandwich’s. He had told me there was and I then checked my food and found out there was none on one of them. I went back in and said that there wasn’t any ranch on the sandwich which then he decided to tell me that he “watched the girl put ranch on them”. Then gave me ranch. Was not a very nice guy.

Service: 1

Terry Edmonds

Ordered food today for delivery for lunch at work and never received my food called the store and they said they had no way of getting a hold of the dasher

Elizabeth Ann

Good sandwich place. Very good chili. If you like desserts, try their dream bar and Oreo shake. Always friendly service.

Abdallah Alkodah

Kayleigh & Diegra did go above and beyond. They found my lost student card and saved me $15 from getting a new one!! Thank you so much, you really both made my day. I will always come back ❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Tiffany Henderson

Not following delivery instructions is sad. They left my food on the ground when I asked them to call me and hand me the food.

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