Starbucks

1715 Bradford Ln, Normal
(309) 838-0659

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Recent Reviews

I have been sitting and doing work for a few hours listening to the manager constantly give her team motivational talks and constantly checking in on them to make sure they are doing okay while it is VERY busy on a Saturday morning. Yes, the coffee and food is always good, but the positivity that radiates is what makes this place special!
My friend and I went to this starbucks on a slammed saturday morning, the manager who took our order and was helping out at the window was SO upbeat and sweet despite clearly being in the middle of a massive rush. She was really friendly and the service was super speedy, i like never leave reviews and i sadly didn’t see her name, but i wanted her to have some kind of recognition! :)
Had a long wait time this morning, then was told that the girl working was being mandated by the district manager to write a note for every. single. drink. While I appreciate the thoughtfulness, I don't believe that during a very large rush of orders that it should be a top priority. I 100% understand that it was not Miranda, the girl workings fault, and I applaud her still having a smile. Shame on this manager for making such a busy rush even longer and more stressful for...

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