Steak 'n Shake
325 Veterans Pkwy, Normal
(309) 454-2899
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The burger here is better than the one near by. As a fast food option, here is good for me. Don't expect anything spectacular
Atmosphere: 3
Food: 5
Service: 4
Great help, my son was able to get his own food. With his autism it was great that they were so good with him.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru today this beautiful girl named Leah was so sweet and helpful. I’ll go back just to see more of her and her smile
Service: 5
Food is still good. The staff are very nice and helpful. While the place could use a refresh, they're keeping it clean.
Atmosphere: 4
Food: 4
Service: 5
The Manager was very nice he stepped out and checked on all customers and even offered to top off my little sister’s shake after she spilled it.
Kid-friendliness: Very
Wheelchair accessibility: Ground level
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Garlic Double Steakburger, Chili Cheese Fries, Strawberry
Love this restaurant.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Buger and Fries, Chili Mac
Love this place always fast and efficient foods always hot and seems fresh, younger black man on the grill is killing it early mornings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kit-Kat, Garlic Double Steakburger
Tried to order a mint chocolate chip milk shake like I’ve ordered at steak n shakes since I was a child. The girl in the drive thru refused to make one. Said she couldn’t. Won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
I'm sorry to say that the dining room was not clean. In the past, I enjoyed the full service Steak n
Atmosphere: 2
Food: 5
Service: 2
The system is confusing and difficult to understand and hear when you try to get a beverage.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
There was a gentleman in there that was being very mouthy and disrespectful towards a child, possibly his own, but still no way to talk to a child especially if you are in public. Very profane and I did not appreciate it.
Atmosphere: 2
Food: 5
Service: 5
The lady running the drive thru was so rude! When I pulled up she didn't say hi or welcome all she said was order when ready. I placed my order and she didn't give me a total just said pull ahead. I got to the window and again no hello just $9.78. She gave me my change and drink then shut the door. Then when food came she opened the door and just handed me the food and then shut the door! Again no thank you. Very rude!
Food: 4
Service: 1
Ordered food and they couldn't read a ticket.
Atmosphere: 1
Food: 1
Service: 1
Loved it!
Kid-friendliness: Love the kids options.
Atmosphere: 4
Food: 5
Service: 5
Had to order on kiosk. Wouldn't accept gift cards. When order came up another customer told us. Staff didn't call it out at all. Will not be going back
Atmosphere: 1
Food: 4
Service: 1
Loading...