They have wonderful customer service and the treats are amazing. I will definitely stop in again. This was my first time visiting.
Bucket Head
Use to have an all time favorite but this place might have knocked them out of the #1 spot. Walked in here for the 1st time ever kind if late in the day and everything we got was great and girl was patient because I was trying everything. Fat guy with a sweet tooth and I couldn't have walked into a better place.
Atmosphere: 5
Food: 5
Service: 5
Jemmy the Vlogzter
I saw their bakery on Facebook and was astonished by the variety of packzi they sell, so I decided to head there asap! The inside looks so vintage, clean, and very organized. I got 4 types of packzi and every one of them were just delicious and out of this world. The nice young lady was very caring with my order and patient as well!
Overall, I highly recommend visiting here and you wont be disappointed! They got a lot more to offer. Also, they take cash :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Boston Cream Zeppole St Joseph's Day Pastry
Sujeily Velazquez
Reliable, great pastry, and amazing prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Carola Ptach Davison
spent 75 on stale mini cakes and mini cheese cakes never again I'll stick to my bakery for 30 yrs I figured I would try yuk everything was thrown out
Carol Davison
First time placing a order and my petite red velvet cakes were stale and mini cheese cakes were alright I've had better and for the price I pd was way to much ill stick to my main bakery
Atmosphere: 5
Food: 1
Service: 5
Liz Hernandez
First time here, and definitely soo happy I popped in! The staff was friendly and super helpful! The cake was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Tasha Sanchez
Always amazing. Came last min to pick up some goodies for a holiday party and the staff helped out great and quick (even though I came just before close)! Sandy help me and took care of making it look special too!
Atmosphere: 5
Food: 5
Service: 5
Marla Klytta
I love Italian bakery goods and Palermo is my go to! Today I was pleasantly surprised to find they were holding their first annual cookie buffet fo the holidays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Cannolis, 1 lb Italian Cookies - Build Your Own Assortment, Italian Cookies Tiramisu and Fruit Tart
Carmen Bulovsky
I had a Tiramisu cake slice from Mariano’s and it’s not made with mascarpone, it’s just oil…. It coats your mouth. Super disappointing not tiramisu at all.
Honestly, the desserts are a little dry But not terrible. The reason I’m leaving a review is because I came in a couple weeks ago and the lady who took me her name was Diana. She had a very bad attitude and kept rolling her eyes at me because I wasn’t sure what I wanted. I’ve never been there before and I don’t plan on going back.
Atmosphere: 3
Food: 2
Service: 1
Karin Mennella
Just sent my daughter, who is out of state, a variety of cookies. She said they were fresh and delicious! Thank you Palermo bakery for making sure they were packed securely, as they arrived without any broken cookies. I would definitely recommend your bakery for anyone that lives out of state and wants a taste of Chicago!
Ivy Cabrera
I like their cakes its not too sweet.
Atmosphere: 5
Food: 5
Service: 5
Todd Sanders
Fantastic old school bakery. Great selection and highly recommended
Vila bellavista Podi
Unfortunately, the only thing left of the Italian tradition here are the flags and pictures on the walls. There’s no real cappuccino, no place to sit and enjoy a proper coffee like in Italy. A shame, because with a bit more attention to true Italian spirit and hospitality, Palermo could be a little oasis of Italian taste in Chicago. Instead, it feels superficial — missing the warmth and style that make Italy special.
They have wonderful customer service and the treats are amazing. I will definitely stop in again. This was my first time visiting.
Use to have an all time favorite but this place might have knocked them out of the #1 spot. Walked in here for the 1st time ever kind if late in the day and everything we got was great and girl was patient because I was trying everything. Fat guy with a sweet tooth and I couldn't have walked into a better place.
Atmosphere: 5
Food: 5
Service: 5
I saw their bakery on Facebook and was astonished by the variety of packzi they sell, so I decided to head there asap! The inside looks so vintage, clean, and very organized. I got 4 types of packzi and every one of them were just delicious and out of this world. The nice young lady was very caring with my order and patient as well!
Overall, I highly recommend visiting here and you wont be disappointed! They got a lot more to offer. Also, they take cash :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Boston Cream Zeppole St Joseph's Day Pastry
Reliable, great pastry, and amazing prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
spent 75 on stale mini cakes and mini cheese cakes never again I'll stick to my bakery for 30 yrs I figured I would try yuk everything was thrown out
First time placing a order and my petite red velvet cakes were stale and mini cheese cakes were alright I've had better and for the price I pd was way to much ill stick to my main bakery
Atmosphere: 5
Food: 1
Service: 5
First time here, and definitely soo happy I popped in! The staff was friendly and super helpful! The cake was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Always amazing. Came last min to pick up some goodies for a holiday party and the staff helped out great and quick (even though I came just before close)! Sandy help me and took care of making it look special too!
Atmosphere: 5
Food: 5
Service: 5
I love Italian bakery goods and Palermo is my go to! Today I was pleasantly surprised to find they were holding their first annual cookie buffet fo the holidays!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Cannolis, 1 lb Italian Cookies - Build Your Own Assortment, Italian Cookies Tiramisu and Fruit Tart
I had a Tiramisu cake slice from Mariano’s and it’s not made with mascarpone, it’s just oil…. It coats your mouth. Super disappointing not tiramisu at all.
Restaurantji Recommends
Honestly, the desserts are a little dry But not terrible. The reason I’m leaving a review is because I came in a couple weeks ago and the lady who took me her name was Diana. She had a very bad attitude and kept rolling her eyes at me because I wasn’t sure what I wanted. I’ve never been there before and I don’t plan on going back.
Atmosphere: 3
Food: 2
Service: 1
Just sent my daughter, who is out of state, a variety of cookies. She said they were fresh and delicious! Thank you Palermo bakery for making sure they were packed securely, as they arrived without any broken cookies.
I would definitely recommend your bakery for anyone that lives out of state and wants a taste of Chicago!
I like their cakes its not too sweet.
Atmosphere: 5
Food: 5
Service: 5
Fantastic old school bakery. Great selection and highly recommended
Unfortunately, the only thing left of the Italian tradition here are the flags and pictures on the walls. There’s no real cappuccino, no place to sit and enjoy a proper coffee like in Italy. A shame, because with a bit more attention to true Italian spirit and hospitality, Palermo could be a little oasis of Italian taste in Chicago. Instead, it feels superficial — missing the warmth and style that make Italy special.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bakery
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