Potbelly

4207 N Harlem Ave, Norridge
(708) 457-0452

Recent Reviews

Mia Kaszynski

I ordered a white BLTA with mayo. They gave me the sandwich with whole grain. When I asked for a new one, they gave me a sandwich with white bread, but did not give me lettuce, tomato, or avocado. Just bacon and mayo. $15 for bread and bacon and mayo? Yeah nah

Alec Santillan

Very great people and very accommodating. Door dash was very rude and delivered my food extra late. My sandwiches were completely cold and my shakes were melted. After calling potbelly, they said they would let me and my coworkers order again another day free of charge. I just ordered today and they made good on their offer. Amazing staff!

Atmosphere: 5

Food: 5

Service: 5

Michelle Moyles

Terrible. The sandwiches had almost nothing on them, only one type of meat. No lettuce, tomato, no mayo or oil & came unwrapped on delivery. The cookies order was totally incorrect. They forgot to send the milkshakes. Mac n cheese was tasteless. They did not care when I called. Basically said it was DoorDashes problem. Only redeeming part was the broccoli cheese soup. No soup spoon or fork, no napkins. Worst order of my life. This location will not get my business again. ????

Food: 1

Service: 1

Marquita Ceaser

hours are never correct online. online says they oen at 9, but the sign on door says 10.very inconvenienceParking: lot always crowded, due to mall

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Soup, Sandwich

Erin Kimberly

Honestly one of the worst made sandwiches I’ve had at potbelly’s.

GrandmaJGaming

Love the sandwiches. This place is so relaxing to go to.

Atmosphere: 5

Food: 5

Service: 5

Ana Montoya

Omg this place sucks! The service was bad. Ppl don't pay attention to your order.. I asked for Avco turkey sandwich n ni Avco in the sandwich n the tables were dirty n the bathroom too.. I'm not coming back.. I'll go somewhere else.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: A Wreck, Soup

Jesse Romero

Gotta love the sandwiches... Chicken club is my favorite n the

Atmosphere: 4

Food: 5

Service: 5

Recorder Time

I thoroughly enjoyed my experience at Potbelly! The fresh ingredients and crunchy hot peppers added a delightful kick to my meal. My only minor disappointment was the absence of an option to add vinegar to my sandwich. Occasionally, the lines can be a bit long, but the taste of the A WRECK sandwich made it all worthwhile. Five stars for the delicious food and friendly staff!

Atmosphere: 4

Food: 5

Service: 5

William Lockwood

They are clearly understaffed, very stressful environment, everyone is fighting around the counter, and because of that, it all feels very aggressive. I was asked three times. What was my order, no one remembers anything, not a pleasant

Atmosphere: 1

Food: 4

Service: 1

Me Oh My

Sloppily made sandwiches overly mayo'd and sauces dripping like goo, got the order wrong thrice even though all was clearly presented in the order line. Cashier was on point. We thank him. Get it together the rest of you. You're ruining a perfectly good spot with your lackadaisical behavior.

Atmosphere: 5

Food: 2

Service: 1

D. Z.

Horribly slow service & they put that it’s ready for pick up on the shelf when it isn’t. They really don’t care here and you’ll waste a half hour waiting for your sandwich that was ordered an hour ago.

Atmosphere: 1

Food: 1

Service: 1

Wojtek Wala

You need to check your bags if ordering for pick up just like management needs to check the intellect levels prior to hiring. Ordered 4 salads on 4 separate occasions and they forgot to put the dressing in the bag EVERY SINGLE TIME. Do you guys drug test?

Atmosphere: 1

Food: 1

Service: 1

Jaden Zayas

I like the food and it always comes out fresh and

Atmosphere: 5

Food: 5

Service: 5

Gianna Abbinanti

Orders are always correct, employees are kind, and food is delicious even on BOGO days. The chicken pot pie soup is my favorite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: A Wreck, Chicken Pot Pie Soup, Turkey Breast, Italian, Soup, Turkey Club, Grilled Chicken

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