Ordered sausage pizza for my wife's birthday. I have been a customer for 15+ years. This pizza was very disappointing. It lacked it's usual flavor for whatever reason. Spoke to "owner for 40 years" to voice displeasure. He looked up my history using my phone number and questioned my statement of being a long time customer. History on the number only showed 3yrs. Guess what, I had a different phone number 15yrs ago. Regardless, I took the time to express my assessment of the product and should have received more empathy. It's responses like this that drive away customers.
Food: 1
Service: 1
W V
I just want to point this out. I finally got my 20th free coupon. Assuming I spend 30 bucks every time I go in there, that’s about $600 I have spent. So then I am super excited to get my free pizza. I think it is asinine that you are going to charge me tax on a free pizza. After spending, probably much more than, 60 bucks, you would think I could get the $2.50 in tax wiped so that my pizza is actually free. This is the type of thing to make me not really want to go back. And this pizza was the greasiest pizza I have ever gotten from here. Papa John’s is fine from now on. Extremely disappointed on a day that I was looking forward to for a while.
Atmosphere: 1
Mallory (Zeak)
I wish I could give 10 stars for how good the food was
Atmosphere: 5
Food: 5
Service: 5
Gordon Reiher
Excellent pizza. Pleasant service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza
P Esparza
First time here got it to go. Crust has a lite butter taste to it very delicious I recommend you sit down in the dining room and enjoy this delicious pie. Give it a 7.0 would definitely be back
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage Pizza
Michelle Felix-Diaz
This place was recommended to me recently. Now it’s my family’s favorite pizza spot. This is definitely the most ‘bank for your buck’ type of place. The people there are great too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Jasmine Q
I was very disappointed with their pizza. We usually order pizza from here and it’s usually so flavorful and good. This time I ordered pizzas for my son’s birthday party a week ago and the pizza was not the same. It had no flavor and the crust wasn’t cooked well. We ordered here because we wanted others to try it for the party but it fell short of our expectations. I will most likely not order from here anymore :(
Food: 1
Service: 4
Jim Kawiski
Great food, Decent pricing, And Friendly staff
Food: 5
Art Eden
Very good 👍
Atmosphere: 5
Food: 5
Service: 5
Niesha Frades
I’m new to the area & always pass by I see a lot of picks ups, a lot of officers that stop by as well which made me wanna try. My family ordered a Large sausage pizza half onions half mushrooms. The pizza dough was slightly hard but nonetheless very flavorful will definitely be coming backing. Also service was a 5 Star the lady who took my order was wonderful!
Happy 40th anniversary Villa Napoli! We just had another one of your pizzas and always amazing! I was 20 years old when you opened in 1984 and literally have been coming there since 1984. Thank you for the best 40 years having your pizza! God bless and we wish you another 40 years!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza
Bob White
I haven't been here since I upgraded the place to LED lighting, and let me tell you, I felt like I was in heaven eating the pizza because they haven't changed anything like other restaurants have done. I live over an hour away now, and every pizza place out here with the children of the corn suck! If you've never had a pizza from here, I suggest you try it. You won't be disappointed.. My wife had the spaghetti & and meatballs, and she said the sauce was too sweet. Otherwise, it was good..
Atmosphere: 5
Food: 5
Service: 4
Racing Girl 66
We ordered a large thin crust sausage, bacon and green olives on half and 2 orders of cheezy garlic bread to be delivered to the Dome Stadium in Rosemont. We have never been to Villa Napoli before. Our order arrived about 40 minutes later, piping hot and absolutely delicious!! There was so much gooey cheese on the garlic bread, I could hardly see the bread, which was still crispy and hot!! They don't scrimp on the pizza toppings either, very generous!! The crust was crispy and had some darker edges (my favorite) on it!! The sauce was nicely spiced and had great flavor!! WE LOVED OUR FOOD!! Thank you Villa Napoli for a very delicious dinner, while we watched our niece play softball. Debbie.
Food: 5
Service: 5
alesnnRu
I really loved their spaghetti with marinara sauce. The bruschetta was absolutely delicious appetizer. But if you are looking for some fancy place to spend a couple hours in cozy atmosphere, then Villa Napoly, probably, not the right place for it. Overall, it is small cafe with tasty food and friendly service. Will go there again if I'm somewhere around.
Atmosphere: 3
Food: 5
Service: 5
Vadzim Liasiuk
to be honest, the pizza is very tasty, BUT the last time I ordered I waited almost 3 hours and they never brought me the pizza
Ordered sausage pizza for my wife's birthday. I have been a customer for 15+ years. This pizza was very disappointing. It lacked it's usual flavor for whatever reason. Spoke to "owner for 40 years" to voice displeasure. He looked up my history using my phone number and questioned my statement of being a long time customer. History on the number only showed 3yrs. Guess what, I had a different phone number 15yrs ago. Regardless, I took the time to express my assessment of the product and should have received more empathy. It's responses like this that drive away customers.
Food: 1
Service: 1
I just want to point this out. I finally got my 20th free coupon. Assuming I spend 30 bucks every time I go in there, that’s about $600 I have spent. So then I am super excited to get my free pizza. I think it is asinine that you are going to charge me tax on a free pizza. After spending, probably much more than, 60 bucks, you would think I could get the $2.50 in tax wiped so that my pizza is actually free. This is the type of thing to make me not really want to go back. And this pizza was the greasiest pizza I have ever gotten from here. Papa John’s is fine from now on. Extremely disappointed on a day that I was looking forward to for a while.
Atmosphere: 1
I wish I could give 10 stars for how good the food was
Atmosphere: 5
Food: 5
Service: 5
Excellent pizza. Pleasant service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza
First time here got it to go. Crust has a lite butter taste to it very delicious I recommend you sit down in the dining room and enjoy this delicious pie. Give it a 7.0 would definitely be back
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage Pizza
This place was recommended to me recently. Now it’s my family’s favorite pizza spot. This is definitely the most ‘bank for your buck’ type of place. The people there are great too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
I was very disappointed with their pizza. We usually order pizza from here and it’s usually so flavorful and good. This time I ordered pizzas for my son’s birthday party a week ago and the pizza was not the same. It had no flavor and the crust wasn’t cooked well. We ordered here because we wanted others to try it for the party but it fell short of our expectations. I will most likely not order from here anymore :(
Food: 1
Service: 4
Great food, Decent pricing, And Friendly staff
Food: 5
Very good 👍
Atmosphere: 5
Food: 5
Service: 5
I’m new to the area & always pass by I see a lot of picks ups, a lot of officers that stop by as well which made me wanna try. My family ordered a Large sausage pizza half onions half mushrooms. The pizza dough was slightly hard but nonetheless very flavorful will definitely be coming backing. Also service was a 5 Star the lady who took my order was wonderful!
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Happy 40th anniversary Villa Napoli!
We just had another one of your pizzas and always amazing! I was 20 years old when you opened in 1984 and literally have been coming there since 1984.
Thank you for the best 40 years having your pizza! God bless and we wish you another 40 years!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza
I haven't been here since I upgraded the place to LED lighting, and let me tell you, I felt like I was in heaven eating the pizza because they haven't changed anything like other restaurants have done. I live over an hour away now, and every pizza place out here with the children of the corn suck! If you've never had a pizza from here, I suggest you try it. You won't be disappointed.. My wife had the spaghetti & and meatballs, and she said the sauce was too sweet. Otherwise, it was good..
Atmosphere: 5
Food: 5
Service: 4
We ordered a large thin crust sausage, bacon and green olives on half and 2 orders of cheezy garlic bread to be delivered to the Dome Stadium in Rosemont. We have never been to Villa Napoli before. Our order arrived about 40 minutes later, piping hot and absolutely delicious!! There was so much gooey cheese on the garlic bread, I could hardly see the bread, which was still crispy and hot!! They don't scrimp on the pizza toppings either, very generous!! The crust was crispy and had some darker edges (my favorite) on it!! The sauce was nicely spiced and had great flavor!! WE LOVED OUR FOOD!! Thank you Villa Napoli for a very delicious dinner, while we watched our niece play softball. Debbie.
Food: 5
Service: 5
I really loved their spaghetti with marinara sauce. The bruschetta was absolutely delicious appetizer. But if you are looking for some fancy place to spend a couple hours in cozy atmosphere, then Villa Napoly, probably, not the right place for it.
Overall, it is small cafe with tasty food and friendly service. Will go there again if I'm somewhere around.
Atmosphere: 3
Food: 5
Service: 5
to be honest, the pizza is very tasty, BUT the last time I ordered I waited almost 3 hours and they never brought me the pizza
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