Canal Port
148 Mill St, North Utica
(815) 667-3010
Recent Reviews
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On a mini pub crawl, and this was our last stop. Service was quick as there were only 4 friendly patrons at the bar. The decor was very inviting. We didn't eat anything, so I can't comment on the food.
Such a friendly little town.
Atmosphere: 4
Service: 4
Great time. North Utica a great village.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and a cozy atmosphere
Atmosphere: 5
Food: 5
Service: 5
Located in a Hallmark town, this place has a nice atmosphere and friendly people. Food was good but the ribeye is $38 (little high for quality) not $19 like Google said
Atmosphere: 5
Food: 4
Service: 4
Food was great. I had the Prime Rib sandwich special and I was tremendous. Collin our server was great. We had a good time. đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mushrooms, Chicken Strips, Bar Chips
Decided to check this place out after a friend made a suggestion. Great little place in downtown Utica. The staff was super friendly, plus they were playing some great music.
We started off with some wings, which were phenomenal. Five
My wife had a crispy chicken sandwich and I had a burger, which was perfect. This is definitely gonna be one of our go toâs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
The steak was really delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rib Eye Steak Sandwich
Loved our experience here! We stopped in this past Tuesday for dinner and we can't wait to come back next year. Not only was the food amazing, but everyone was so welcoming and friendly. Our daughter is four years old and we were able to play songs on the jukebox and dance while we waited for our food. My steak was hands down one of the best I've had in years and my husband said the chicken tenders were the best he has ever had!
Huge shout out to our amazingly wonderful waitress (I'm so sorry I didn't catch her name). She was super attentive and so sweet. The owner was so welcoming and we are truly impressed with this wonderful establishment.
Thank you! See you again next year!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips
Beware! Canal Port overcharges for drinks and adds unapproved tips to your tab without refunding. After contacting them about a clear mistake, they ignored us completely. This is unethical and unacceptable. I can't recommend this place if they think it's okay to steal from customers.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fried Mushrooms, 1 2 Pound Burger
1hr wait for meal, crazy
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
When we are in Utica, IL we eat here. Good fish options. Their sandwiches are good. Nice selection of draft beers.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Walleye, Bar Chips
At the time it wasn't busy, but service wasn't the best
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Rib Eye Steak Sandwich
Iâm revising this review.
Atmosphere: 3
Food: 3
Service: 3
We have eaten here 3 times over the last 2 years. Once was a Friday afternoon for lunch when they were not busy. The other 2 times were Saturday evening dinners when they were busy. Before getting into my criticisms, let me first say that the food is âpretty good.â Itâs not going to blow you away, but at the same time for a bar-grill type of place, itâs probably better than average. Also, they have a large beer and whiskey list and do have some craft cocktails as well. All of that stuff I would consider positive.
Now for the negatives though⊠On all 3 occasions the time it took to get the food was extremely slow. The dinners both took about an hour and 15 mins or so from the time of the order until when the food started to show up at the table (yes, you heard that right). On both of those occasions we had to specifically ask what was going on. The one time we had lunch there, that took 45 minutes or so as well and they were not at all busy at that time. So, if you go to Canal Port, prepare to wait. You might not want to go there with young kids who will get bored while waiting.
In addition to slow food though, the mistakes that get made at this place are like nothing I have ever seen before. On our first time eating there, one of the kids ordered the hot dog from the kidâs menu. After our group was already about AN HOUR into waiting for the food, the waitress came out and told us they were out of hot dogs and asked the little guy to order something else. Being out of something is fine, but why did it take an hour to realize that?
This most recent time we ate there we had 10 people in our party. After waiting well over an hour to receive our food, they then bring out 8 of the 10 dishes. The 9th dish comes out another 5-10 minutes later. The 9th dish was a pasta and when it came out it was missing itâs bread on the side. When we asked the waiter about the missing bread, he said they were still working on that. Huh? Still working on a piece of bread? That should be the easiest thing on the entire order. Even after receiving the 9th dish though, there was still nothing on the 10th dish. Still nothing! When we ask where the 10th dish is, you could see on the waiterâs face that we caught him off guard and after another 15-minute wait we finally received the 10th dish. It was clear as day they forgot put the order in for the 10th dish or the kitchen just flat-out forgot to make the 10th dish or something. The best part though? When they did eventually bring the 10th dish out, it was missing its side. So then we questioned where was the side and after another 5 minute wait, they finally brought the side out for dish #10. At this point, the waiter did apologize for all the insanity and said their cook was brand new. By the time person #10 was able to start eating, we were probably pushing an hour and 45 minutes since the order was placed!! An hour and 45 minutes?!?! All the kids were all done eating and wanting to go leave before dish #10 was even brought out! The people in our party who were courteous enough to wait for the 10th person to get their food were now dealing with cold food themselves. Just a total disaster.
Finally at the end of the night, the check shows up and none of the drinks that were ordered were listed on the check. No beers. No cocktails. No lemonade that the kids ordered. Literally no drinks were on the check. Some people in our party suggested that maybe they removed the drinks as a courtesy since our experience was such a disaster. I donât buy that though. Normally when a business makes a courtesy adjustment on the bill, the manager comes out and offers apologies and explains that he/she made an adjustment to the bill as a courtesy. So, I donât believe they did this as a courtesy since that never happened. My belief is this place is just soooooo incompetent from a service standpoint that this was yet another mistake that they made, but luckily that mistake worked in our favor.
Atmosphere: 3
Food: 3
Service: 1
Service was fantastic from server Collin. We had the walleye dinner and a Reuben. Everything was very good!
Atmosphere: 5
Food: 5
Service: 5
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