The Claim Company of Northbrook

I would give them more stats for service, absolutely incredible. From helping us find the best table with two small kids to helping us pick the menu items that made the most sense to us, not the highest priced, and finally give us a sample of new food they were testing and getting feedback.

Atmosphere: 5

Food: 5

Service: 5

The burgers are amazing. Actually as good as the advertising makes them out to be. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

I like this place, but sadly everytime I eat here I am left disappointed with the foods quality. Very basic food and the flavors just aren't there. I got a grilled cheese and tomato soup and my grilled cheese wasn't even melted. If food wer better this place would be great!

Atmosphere: 3

Food: 2

Service: 4

Everything was very good. Service was very good. Atmosphere typical loud restaurant. The real disappointing thing is they have house recipe ketchup, and not Heinz. This shows that they’re not concerned about quality products or their customers.

Atmosphere: 5

Food: 3

Service: 5

Great skirt steak

Atmosphere: 5

Food: 5

Service: 5

Absolutely love the two-story meatloaf entree. My wife likes their wraps. We've been going to TCC since back when they were located at Northbrook Court mall. The current location is significantly smaller in size, but the food and service are consistently outstanding.

Atmosphere: 4

Food: 5

Service: 5

I’d never been to The Claim Company before—it’s usually not my kind of spot. But I have to say, I’d absolutely go back. The service was impeccable, and the food was prepared and served with care. Everything came out hot, fresh, and exactly as ordered. Overall, a fantastic dining experience that pleasantly surprised me.

Atmosphere: 5

Food: 5

Service: 5

Food service was great. Mozzarella still were huge and delicious. Burgers were also on point. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Delivery of orders to couriers is very slow

Service: 1

Finally tried The Claim Company in Northbrook last night and omg… that Motherlode burger is no joke 🤤🍔. Juicy, messy, and absolutely worth it. Fries were crispy perfection too. Such a fun, laid-back spot to hang out with friends. Totally coming back! 🙌✨

Service was good, but food was not the best.

Atmosphere: 4

Food: 4

Service: 5

Awesome burgers! Great quality and even my well done burger is juicy. They have a good selection of different menu items but I can't not have a burger when I go there they are too yummy. Been a customer for 13 years or so back when they were at Northbrook Court. Be careful of the imposter in Vernon Hills (Wick and Ore), they may have the same menu but the food is not as good there.

Atmosphere: 4

Food: 5

Service: 5

Claim Company is a solid place. Really good food.

Atmosphere: 3

Food: 5

Service: 4

Solid restaurant serving American food at reasonable prices and in generous portions. Been a customer since Claim Company was at Northbrook Court and can confidently say it is consistently good. Not amazing, but good. During my latest visit, had pretzel bites and chicken cheese wraps to start. Came out piping hot and fresh, just not much flavor at least with regard to the wraps (although the accompanying sauces compensated well). For my entree, ordered a turkey burger, customized with various ingredients. Delicious. Cooked very well. Only knock was lettuce it came with was clearly wilted. Our server was meh, not the most polished or attentive (had to ask for refills of water, for example). Overall, good choice if in the mood for casual American fare and I look forward to returning.

Atmosphere: 4

Food: 4

Service: 3

Really impressed with this place. The manager was on top of her game. Everything was very good. Good service also. I will go back.

Atmosphere: 4

Food: 4

Service: 4