Dunkin'
9500 S 50th Ave, Oak Lawn
(224) 735-5554
Recent Reviews
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I was excited when this location opened since it's the easiest for me to go to during my early commute. I have only ordered through the drive thru in person and online, service has been friendly and fast.
Food: 5
Service: 5
Placed an order for 2 dozen donuts, big joe coffee, and one individual coffee. I realized they never gave me the individual coffee. Tried calling the store but noone answers. Not going to thisnlocation again.
Atmosphere: 1
Food: 1
Service: 1
New, clean and prompt service. Bathroom clean. Wheelchair accessible curb but you need someone to open the door.
Music too, too loud for conversation. No apple fritter on display. Dine-in and drive-thru. Big enough for a group. Non-creamer choices. Oct'24
Atmosphere: 4
Food: 5
Service: 5
I don’t understand why they take so long for walk in orders in app. The whole point is to be able to walk in and grab it. Mind you I waited 20 mins for a wake up wrap. I have to go to the counter and ask them everytime. And they don’t even apologize, which is fine but everyone there always looks so cranky. Never going there again. I have this place chance after chance after chance, and disappointed everytime. Every visit gets worse. From the workers being rude, to the coffee being made different everytime to the wait times. The one on 92and Cicero is 1000x times better.
Food: 2
Service: 1
No matter what you order when it’s busy or not busy it takes forever and they take their sweet time. Waited 10 minutes for two donuts at 1030 am when drive thru was empty.
Service: 1
the best dunkin in the area. always good never fails
9/4/24 at about 7:25 pm I went in for 3 coffees and a dozen donuts. Walked up to the counter and waited for the employee to finish texting and take my order…… he didn’t even look up. He was less than 4 feet from me and had no idea I was even there. I ended up leaving without ordering after some time had passed without service.
Service: 1
Never coming here again, my coffee tasted more like water and I asked for 3 sugar but got 0. Nasty. Also sat in the drive thru for like 15 minutes just to get a bad coffee.
Atmosphere: 1
Food: 1
Service: 1
For nearly $6 a sandwich, this looks a little pathetic and this is nearly everytime. The pictures are two separate times that I ordered from there.
Atmosphere: 4
Food: 2
Service: 3
You never know what you’re going to get at these Dunkins. I ordered the same drink 2 days in a row and got something completely different. Both from this same location. It is annoying. They just decide in the moment what they’re going to serve you.
Restaurantji Recommends
Went there at 7:30 no more donuts and the guy looks like he doesn’t want to work
Too expensive compared to other Dunkin’s Very slow service and small portions
Atmosphere: 1
Food: 1
Service: 1
Broken ice cream cone the guy tried to hide it, 99% ice in tea with watered down iced tea (they must have been running low), no receipt given, had to wait a long time. Below average customer service.
Atmosphere: 3
Food: 1
Service: 2
Went in for a cup of coffee and a donut. Selection is very limited. Guy in front of me was there several minutes as was i.the drive through wasn't busy , 1 car. Lots of help but nobody was doing much... sometimes they work on Internet orders, which is wrong when you have people waiting. About almost 10 minutes in, just about to leave and a lady, looked like manager, ask what I wanted. Told her , coffee and 6 munchkin....she rang up to $18.00 and then I noticed she making up a half dozen...I said, No, munchies...OMG...She rolled her eyes and said that's not what I said....well, then I told her I thought her attitude stink...and not to roll your eyes at customer...(I worked with public since I was 16) Attitude got worse, should have just left but she already took my money and didn't give me my change yet. Been there a couple times , people were always nice....but service was slow...NOW , NOT GOING BACK. To bad good location and has ice cream selection and cakes... donuts, not so much... maybe 6 or so...have one close to house ALWAYS busy..only reason I didn't go there, was in a hurry and they had a line.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly morning service always welcoming and friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coffee Bar, Muffins
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