The NY style pizza was definitely NOT NY style pizza. The crust was all wrong. The sauce was fine, nothing great but not bad either. The wild mushroom topping was good. We also got a NY style margarita pizza, the crust was all wrong and barely any mozzarella. The $20 salad was expired, with moldy lettuce and obviously from a bag. Our check was $110 for salad and 2 pizzas, we tipped well because the server was good, she was also very kind and doing the bus boy's job. Come on guys, do better.
Atmosphere: 4
Food: 2
Service: 4
Suyon C
You won’t get the super thin undercarriage NY slice here, but it’s still tasty and is a solid pizza.
I really want to support this local business 100% but can’t get myself to fully. They’ve gotten my order wrong the last two times (both phone orders for takeout) and this past time the order was taken by a very not-friendly lady.
The first time this happened, I notified them and they said they would refund me. Well, I never ended up getting the refund to my credit card. I let it slide because they are a small local business and I understand mistakes can be made. However, this past time it happened again but I didn’t even bother to let them know solely because the lady who took my order and who also was there when I picked up my order, was so curt and rude. I did not want to deal with her again.
Overall, I want this business to do well and I want to be a frequent customer. However when your order is wrong twice, and the first time the promised refund never gets followed through and the second time there’s an unfriendly employee, it isn’t a great feeling as a customer. Betty’s, please work on getting your orders processed and executed correctly. It would be nice too if your workers AT THE VERY LEAST have neutral attitudes.
Atmosphere: 2
Food: 4
Service: 1
meeks
Love Betty's, always.
Food: 5
Marcos Aurélio Vieira Madeiro Filho
Other positive reviews and pictures were consistent with our experience. Friendly staff, typical NY style pizza, inexpensive (18 inch pizza enough for 3-4).
Atmosphere: 5
Food: 5
Service: 5
Russell Garrett
Chewy, tasty crust that scratches the NY pizza itch. Thursday night is a double dip opportunity to get good deals. Half price wine and a $22 pizza special!
Atmosphere: 5
Food: 5
Service: 5
Giodude1580
genuinely pathetic they cant deliver pizza to an address 3 miles away, why even do delivery at that point
Mario B
Maybe you guys were having a bad night but my pizza was really bad
Ramiro Solis
Pizza and mozzarella sticks were great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Pie with Pepperoni and Crumbled Sausage
tony fire
Just my own opinion as working in the culinary arts world as a chef & line cook , coming from the college of dupage culinary arts program and working @ Volare and Brauer house . Betty’s staff that Chai the head manager has the most comfortable and relaxing dining area and the best thin crust pizza 🍕 that’s taste like it’s always fresh Food product because they have a huge turn over . So the food doesn’t get spoiled or have that bad storage taste . The pizza was cooked to perfection and the pizza was made with LOVE you can tell @ Betty’s they truly love there job and has to be one of the best dinning pizza experiences I’ve have had in a long time .
Thank you so much Betty’s
Chef 👨🍳 Anthony C
Atmosphere: 5
Food: 5
Service: 5
Alan Wood
I’m really impressed with this place.
Salads are perfect, New York style Pizza Pie
I always give establishments multiple opportunities and I am not somebody who only does “fine dining” so I feel like this review will be pretty raw and honest.
This is my third time getting Betty’s and the main appeal to it is the large New York style slices, which are reminiscent of when I lived in Brooklyn before moving to Chicago. It’s a nice change from the Tavern cut square slices that every pizza place here serves, and I get it every now and then when I feel like folding.
The place is always slammed which I’m sure is great for the owner, but they always seem to have limited support on the front end. The two times I’ve picked up my order, there’s only been one person actually helping customers (both in the dining area and pick up orders) and tonight there were two people, but one was basically glued to the phone taking orders. I came in at 6 PM and I had pre-ordered the pizza a couple hours before and confirmed that I could do that - they said “yes that is no problem.”
When I came in, I wasn’t acknowledged for the first three or four minutes, and I made eye contact with both the woman on the phone and the woman that was running the dining area and it wasn’t until a family of four walked in behind me that the woman running the dining area acknowledged them and asked if they would be dining in and if she could get them a table.
I started to feel like maybe I was wearing an invisible cloak because I was just there to pay for my pizza and leave. Understandably, I wouldn’t be adding to the server’s tips for the night, but I’m a patron and I am supporting the establishment with my money.
After she sat this family, I had to track her down and ask her if she was the best person to talk to for a pick up order. She kind of huffed at me (maybe because the girl on the phone was the one supposed to be handling pick up orders?) And asked me what my name was and got my pizza. There wasn’t a “hello how are you“ “Are you here to pick up an order?” “So sorry - we’re really busy right now and we are understaffed”. Again, I’m not expecting a five star white glove experience picking up a pizza, but I feel like this is one of the simplest things that goes a really long way with keeping customers coming back to your establishment.
I paid for my pizza and left. I think the only thing she said to me was “what is your name“ and that’s whatever…
Upon getting home, the ingredients were fine but the pizza was stale and lukewarm, and I would imagine had been probably sitting for quite some time... They use a really strange dough mixture that if you actually went to New York today would not be indicative of what a true New York style slice tastes like, but it’s “good enough” for Chicago. It’s really grainy and brittle…
Anyway, at this point, I’m just kind of rambling on but you get the idea. I’m sure this is a fine place If you have a family and you want to dine in, but if you’re just a guy picking up a pizza, you might not have a great experience
Atmosphere: 2
Food: 2
Service: 1
Ayden Schwartz
The white pie and garlic knots were so greasy we couldn’t eat them.
The vodka pizza was rather tasty though!
Atmosphere: 4
Food: 2
Service: 4
SHAIRA MARIN
I love this place, but today I ordered for pick up and got told it was going to take about an hour and 45 minutes. I had no problem, i ordered anyway. I asked if they would call me when it’s done. They’d said “no, we don’t call to let people know”. I said okay, I arrived at the time they told me to pick up my pizza. My pizza was cold, like it was done a while ago, I have no issue heating it up at home. But I think this could’ve been avoided by just letting the customer know when the food is done earlier than the time established. Other than that, like usual, the pizza really good.
Atmosphere: 4
Food: 4
Service: 4
Jon Rivera
Ordered a pepperoni pizza for take out and was absolutely fantastic. Crust and dough we're outstanding! Quickly made as well! Highly recommend!
The NY style pizza was definitely NOT NY style pizza. The crust was all wrong. The sauce was fine, nothing great but not bad either. The wild mushroom topping was good. We also got a NY style margarita pizza, the crust was all wrong and barely any mozzarella. The $20 salad was expired, with moldy lettuce and obviously from a bag. Our check was $110 for salad and 2 pizzas, we tipped well because the server was good, she was also very kind and doing the bus boy's job. Come on guys, do better.
Atmosphere: 4
Food: 2
Service: 4
You won’t get the super thin undercarriage NY slice here, but it’s still tasty and is a solid pizza.
I really want to support this local business 100% but can’t get myself to fully. They’ve gotten my order wrong the last two times (both phone orders for takeout) and this past time the order was taken by a very not-friendly lady.
The first time this happened, I notified them and they said they would refund me. Well, I never ended up getting the refund to my credit card. I let it slide because they are a small local business and I understand mistakes can be made. However, this past time it happened again but I didn’t even bother to let them know solely because the lady who took my order and who also was there when I picked up my order, was so curt and rude. I did not want to deal with her again.
Overall, I want this business to do well and I want to be a frequent customer. However when your order is wrong twice, and the first time the promised refund never gets followed through and the second time there’s an unfriendly employee, it isn’t a great feeling as a customer. Betty’s, please work on getting your orders processed and executed correctly. It would be nice too if your workers AT THE VERY LEAST have neutral attitudes.
Atmosphere: 2
Food: 4
Service: 1
Love Betty's, always.
Food: 5
Other positive reviews and pictures were consistent with our experience. Friendly staff, typical NY style pizza, inexpensive (18 inch pizza enough for 3-4).
Atmosphere: 5
Food: 5
Service: 5
Chewy, tasty crust that scratches the NY pizza itch. Thursday night is a double dip opportunity to get good deals. Half price wine and a $22 pizza special!
Atmosphere: 5
Food: 5
Service: 5
genuinely pathetic they cant deliver pizza to an address 3 miles away, why even do delivery at that point
Maybe you guys were having a bad night but my pizza was really bad
Pizza and mozzarella sticks were great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Pie with Pepperoni and Crumbled Sausage
Just my own opinion as working in the culinary arts world as a chef & line cook , coming from the college of dupage culinary arts program and working @ Volare and Brauer house . Betty’s staff that Chai the head manager has the most comfortable and relaxing dining area and the best thin crust pizza 🍕 that’s taste like it’s always fresh Food product because they have a huge turn over . So the food doesn’t get spoiled or have that bad storage taste . The pizza was cooked to perfection and the pizza was made with LOVE you can tell @ Betty’s they truly love there job and has to be one of the best dinning pizza experiences I’ve have had in a long time .
Thank you so much Betty’s
Chef 👨🍳 Anthony C
Atmosphere: 5
Food: 5
Service: 5
I’m really impressed with this place. Salads are perfect, New York style Pizza Pie
Restaurantji Recommends
I always give establishments multiple opportunities and I am not somebody who only does “fine dining” so I feel like this review will be pretty raw and honest.
This is my third time getting Betty’s and the main appeal to it is the large New York style slices, which are reminiscent of when I lived in Brooklyn before moving to Chicago. It’s a nice change from the Tavern cut square slices that every pizza place here serves, and I get it every now and then when I feel like folding.
The place is always slammed which I’m sure is great for the owner, but they always seem to have limited support on the front end. The two times I’ve picked up my order, there’s only been one person actually helping customers (both in the dining area and pick up orders) and tonight there were two people, but one was basically glued to the phone taking orders. I came in at 6 PM and I had pre-ordered the pizza a couple hours before and confirmed that I could do that - they said “yes that is no problem.”
When I came in, I wasn’t acknowledged for the first three or four minutes, and I made eye contact with both the woman on the phone and the woman that was running the dining area and it wasn’t until a family of four walked in behind me that the woman running the dining area acknowledged them and asked if they would be dining in and if she could get them a table.
I started to feel like maybe I was wearing an invisible cloak because I was just there to pay for my pizza and leave. Understandably, I wouldn’t be adding to the server’s tips for the night, but I’m a patron and I am supporting the establishment with my money.
After she sat this family, I had to track her down and ask her if she was the best person to talk to for a pick up order. She kind of huffed at me (maybe because the girl on the phone was the one supposed to be handling pick up orders?) And asked me what my name was and got my pizza. There wasn’t a “hello how are you“ “Are you here to pick up an order?” “So sorry - we’re really busy right now and we are understaffed”. Again, I’m not expecting a five star white glove experience picking up a pizza, but I feel like this is one of the simplest things that goes a really long way with keeping customers coming back to your establishment.
I paid for my pizza and left. I think the only thing she said to me was “what is your name“ and that’s whatever…
Upon getting home, the ingredients were fine but the pizza was stale and lukewarm, and I would imagine had been probably sitting for quite some time... They use a really strange dough mixture that if you actually went to New York today would not be indicative of what a true New York style slice tastes like, but it’s “good enough” for Chicago. It’s really grainy and brittle…
Anyway, at this point, I’m just kind of rambling on but you get the idea. I’m sure this is a fine place If you have a family and you want to dine in, but if you’re just a guy picking up a pizza, you might not have a great experience
Atmosphere: 2
Food: 2
Service: 1
The white pie and garlic knots were so greasy we couldn’t eat them.
The vodka pizza was rather tasty though!
Atmosphere: 4
Food: 2
Service: 4
I love this place, but today I ordered for pick up and got told it was going to take about an hour and 45 minutes. I had no problem, i ordered anyway. I asked if they would call me when it’s done. They’d said “no, we don’t call to let people know”. I said okay, I arrived at the time they told me to pick up my pizza. My pizza was cold, like it was done a while ago, I have no issue heating it up at home. But I think this could’ve been avoided by just letting the customer know when the food is done earlier than the time established. Other than that, like usual, the pizza really good.
Atmosphere: 4
Food: 4
Service: 4
Ordered a pepperoni pizza for take out and was absolutely fantastic. Crust and dough we're outstanding! Quickly made as well! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Phenomenal pizza
Atmosphere: 5
Food: 5
Service: 5
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