Chipotle Mexican Grill
1128 Lake St, Oak Park
(708) 524-8211
Recent Reviews
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I'm not normally one to post negative reviews - but just as a warning to the public: I ate there on Saturday, got sick that night and still by Tuesday night am vomiting and having diarrhea...will have to miss out on work due to this. I had a feeling when I went in there that I shouldn't eat the food because of how dirty the place was, but I figured I would be fine. Not worth the risk! Instead of making money tomorrow I will be spending it at the doctor's office.
my quesadilla wasn’t cooked
Atmosphere: 5
Food: 3
Service: 1
This Chipotle promised my kids' school a fundraiser of 25% kickbacks for dining there on a Wed in Feb. We filled the place with families from our school, brought the flier and code exactly as instructed, and then they refused to honor it, even after multiple follow-ups. Shame on Chipotle!
Atmosphere: 1
Service: 1
Everything about this place is nasty... Employees are super rude they give you dirty looks especially the girl with black hair and had a bun, on 2/11/2026 afternoon. Someone needs to fire her. The tables were so dirty, there wasn't a single clean table. And no salsa at all.. GO SPEND YOUR MONEY SOMEWHERE ELSE!
Atmosphere: 1
Food: 1
Service: 1
Good service, fairly priced servings. Busy afternoon-time
Atmosphere: 3
Food: 4
Service: 4
Grubhub order. Label on bag was correct. The order inside was wrong. Store has automated phone only - no people to report to. Lost money paid for 6 burritos.
Service: 2
Ordered for pickup and staff was rude. Employees on personal phones and when asking for pickup order I felt like I was inconveniencing the girl I asked. If u hate your job then find a new one or suck it up. They skimped on the ingredients as well. Asked for extra corn and there’s nothing. Asked for sofritas and barely any. DO YOUR JOB!!!
Atmosphere: 1
Food: 1
Service: 1
Don’t come here. I come here almost everyday and the employees love to power trip over rice even though it comes in the bowl that i’m already paying $12 dollars for. All of a sudden i’m getting charged for a cup basically. I hope you save your CEO so much money! You’re going to get a raise for this! Is this how Chipotle treats its loyalty members? Nothing but children running this place.
Atmosphere: 1
Food: 1
Service: 1
Don’t come here hungry because you just might have to walk out since you have wait 25 minutes for white rice.
Atmosphere: 5
Food: 1
Service: 2
Food is cold
Restaurantji Recommends
Bad food portions, extremely rude workers giving me attitude
Atmosphere: 2
Food: 3
Service: 1
The girl who made our order seemed annoyed and told the cashier she wanted to kill Gerald in front of my 13 year old daughter! The cashier was not polite as well! All we did was come in and order food to go! Even if they had a rough day, should not have to hear that from the employee! Very disturbing to my 13 year daughter, she came right home and told her older sister about it!
Atmosphere: 1
Food: 3
Service: 1
This location urgently needs security. During my visit alone, I saw at least 8 to 12 shady individuals walking through, and some clearly appeared to be under the influence of drugs. It creates an environment that is not the best experience for customers or staff.
A major issue is the pickup order area. It is not far from the employees, but it cannot be seen by them, which makes certain people more comfortable stealing. Around 5:20 PM, I witnessed someone walk in, grab the only order that was on the shelf, and quickly slip out through the back door. It happened so fast that the employees didn’t even notice.
If the pickup shelf were placed directly in front of the employees instead of off to the side, theft would be reduced significantly.
If I were the manager, I would immediately:
• Hire security, at least during busier hours
• Add stronger restrictions for bathroom use
• Move the pickup shelf to a fully visible location
This is a very beautiful location, and it’s unfortunate to see these issues happening here. I truly hope my review helps improve the place.
Atmosphere: 3
Food: 5
Service: 5
The workers service here was terrible, they got the order wrong and made the bowls like they didn’t care at how it was put together, stay far away from this place.
Atmosphere: 3
Food: 1
Service: 1
Every time I come to this location there outta some how do you run out of cheese and it’s always nasty where they sever the food at I was very disappointed and I will not be returning to this location again and worker are very rude this location have piss me off for the last time time
Atmosphere: 1
Food: 2
Service: 1
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