8 out of 10 times the hot coffee is cold. It's very frustrating.
Atmosphere: 3
Food: 1
Service: 3
Parnell Flynn
Great service!
wheelchair shop Inc
Fast and efficient service plus good donuts and great coffee ☕️ ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Diana Moreno
Both my coffee and chocolate weren't even filled all the way.
Food: 1
Ashley Renée Johnson
Always the best coffee at this Dunkin! People working here are super kind too.
Atmosphere: 4
Food: 5
Service: 5
Danielle Sr.
A lot of homeless people hanging out. But nonetheless, good coffee.
Atmosphere: 4
Food: 5
Service: 4
joan olszeski
Heavenly, the wonderful gal at the drive up window on Madison in Oak Park is amazing! My 3.5 year old grandson knows her by name and makes me roll down the car window so he can say "hi" to her. This Dunkin Donuts puts out great tasting, fresh product and they are fortunate to have Heavenly on staff! Great job Dunkin and Heavenly!Kid-friendliness: Kind, nice employees!
Food: 5
Service: 5
Recommended dishes: Donuts
Giselle Perry
My smoothie did not taste
Atmosphere: 3
Service: 3
Recommended dishes: Donuts
Chicago I.
I visit this location through the week and the coffee is usually pretty good. Whenever I visit on weekends, the coffee is horrible. I stopped by this morning and my coffee was watered down. Like someone else mentioned in comments, when you go back to tell them you're not satisfied, they get really upset. So I threw that coffee away and went to the Dunkin on North Ave and Narragansett and their coffee was just as bad. I just purchased a coffee maker at Target and I will start making my own coffee. I'm done with Dunkin!!!
M Machelle Whiting
Good DD to have your coffee and chat...outdoors or indoors. It was busy inside so instead of waiting in line, I did a mobile order and sat and watched the line dwindle. The staff there are great and they do move ppl along...it was just busy.
Black dude with dreadlocks seems like he hates his job. That's ok if u do but don't take it out on
Atmosphere: 1
Food: 3
Service: 1
Patricia V
Very rude and condescending drive-thru staff.
Service: 1
Guadalupe T.
Came in this morning to this location through the drive thru, there was a line but it was moving fast, I ordered a Avocado toast and ice coffee both were Good just how I like it! Ladies were working hard in the window and everyone look like they were working as a team! Will come back again in the A.M ??
Atmosphere: 4
Food: 4
Service: 4
dani rice
This place is hit & miss. There is something off about this location. When I started going to this location, the workers purfumes would be so strong it would cling to everything. You could even taste it in the coffee. I guess that person is no longer there. I also think they are clumsy (or deliberate), but the coffee cups are always beat up. Which makes the tops not sit correctly so it leaks. This is every cup, every time. The cooked food, like the hasbrowns always seem to be re-warmed. You know how potatoes after they are reheated, Yuck! Not really sure if this is an all the time thing for this location. I only go occasionally anyway so I keep giving them chances. But I think its time to just go elsewhere.
Atmosphere: 3
Food: 2
Service: 2
Diana Hardy
Went yesterday and had to pull over and wait for 10 chocolate munchkins and a pint of ice cream. Still didn’t let that deter me because maybe they were busy , even thought I was the ONLY car there and like one customer inside that I can see from the drive through. Went back today but this time I used my mobile app so that I can get my order sooner, long story short I had a frozen caramel coffee with whipped cream and caramel drizzle instead they gave me just a plain frozen coffee. I proceeded to show them my order and how it was suppose to be made yet they told me I was wrong and that those options weren’t selected when CLEARLY IT SHOWS IT ON MY ONLINE ORDER. Even after I showed them they didn’t want to fix it until they charged me extra to add the whip cream and still didn’t put the caramel drizzle. I advise no one to go to this establishment and I’ve heard bad things about them previously but I wanted to see for myself but trust me I won’t be going back.
8 out of 10 times the hot coffee is cold. It's very frustrating.
Atmosphere: 3
Food: 1
Service: 3
Great service!
Fast and efficient service plus good donuts and great coffee ☕️ ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Both my coffee and chocolate weren't even filled all the way.
Food: 1
Always the best coffee at this Dunkin! People working here are super kind too.
Atmosphere: 4
Food: 5
Service: 5
A lot of homeless people hanging out. But nonetheless, good coffee.
Atmosphere: 4
Food: 5
Service: 4
Heavenly, the wonderful gal at the drive up window on Madison in Oak Park is amazing! My 3.5 year old grandson knows her by name and makes me roll down the car window so he can say "hi" to her. This Dunkin Donuts puts out great tasting, fresh product and they are fortunate to have Heavenly on staff! Great job Dunkin and Heavenly!Kid-friendliness: Kind, nice employees!
Food: 5
Service: 5
Recommended dishes: Donuts
My smoothie did not taste
Atmosphere: 3
Service: 3
Recommended dishes: Donuts
I visit this location through the week and the coffee is usually pretty good. Whenever I visit on weekends, the coffee is horrible. I stopped by this morning and my coffee was watered down. Like someone else mentioned in comments, when you go back to tell them you're not satisfied, they get really upset. So I threw that coffee away and went to the Dunkin on North Ave and Narragansett and their coffee was just as bad. I just purchased a coffee maker at Target and I will start making my own coffee. I'm done with Dunkin!!!
Good DD to have your coffee and chat...outdoors or indoors. It was busy inside so instead of waiting in line, I did a mobile order and sat and watched the line dwindle. The staff there are great and they do move ppl along...it was just busy.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Black dude with dreadlocks seems like he hates his job. That's ok if u do but don't take it out on
Atmosphere: 1
Food: 3
Service: 1
Very rude and condescending drive-thru staff.
Service: 1
Came in this morning to this location through the drive thru, there was a line but it was moving fast, I ordered a Avocado toast and ice coffee both were Good just how I like it! Ladies were working hard in the window and everyone look like they were working as a team! Will come back again in the A.M ??
Atmosphere: 4
Food: 4
Service: 4
This place is hit & miss. There is something off about this location. When I started going to this location, the workers purfumes would be so strong it would cling to everything. You could even taste it in the coffee. I guess that person is no longer there. I also think they are clumsy (or deliberate), but the coffee cups are always beat up. Which makes the tops not sit correctly so it leaks. This is every cup, every time. The cooked food, like the hasbrowns always seem to be re-warmed. You know how potatoes after they are reheated, Yuck! Not really sure if this is an all the time thing for this location. I only go occasionally anyway so I keep giving them chances. But I think its time to just go elsewhere.
Atmosphere: 3
Food: 2
Service: 2
Went yesterday and had to pull over and wait for 10 chocolate munchkins and a pint of ice cream. Still didn’t let that deter me because maybe they were busy , even thought I was the ONLY car there and like one customer inside that I can see from the drive through. Went back today but this time I used my mobile app so that I can get my order sooner, long story short I had a frozen caramel coffee with whipped cream and caramel drizzle instead they gave me just a plain frozen coffee. I proceeded to show them my order and how it was suppose to be made yet they told me I was wrong and that those options weren’t selected when CLEARLY IT SHOWS IT ON MY ONLINE ORDER. Even after I showed them they didn’t want to fix it until they charged me extra to add the whip cream and still didn’t put the caramel drizzle. I advise no one to go to this establishment and I’ve heard bad things about them previously but I wanted to see for myself but trust me I won’t be going back.
Atmosphere: 3
Food: 3
Service: 1