Scratch On Lake

733 Lake St, Oak Park
(708) 434-5643

Recent Reviews

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Branka

I really liked the feel of the place. We went there because I had a taste for an old school smash burger. I ordered a single, the bun was so big I couldn't taste the meat, the fries were swimming in butter. Needless to say I had high hopes that were dashed.
The wait staff were very nice, the music good

Atmosphere: 4

Food: 3

Service: 4

Simone P.

Its been twice now I’ve ordered lunch for pick up and my fries have been VERY stale. Its not a cheap burger and fries so thats really disappointing.

Food: 3

Service: 5

Carolina Ali

My son and I were sitting there for around 20 min and nobody came to get our order even after asking, people seated after us had their orders taken, no even water was given to us. We had to left because the waiters kept ignoring us. Very disappointed

Elizabeth Cruz

Went there with the family after kids got off of school. All 4 burgers were fantastic. Son got chicken tenders, those were really good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Bavarian Pretzel Bites

Mary Little

So I was not impressed with its selections, however my friends chicken tenders were good. I gave my grill cheese entree to a homeless person.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Fire Mac, Chicken Tenders

Jenna Richardson

The Lake St location is not what it used to be. The lunch service is severely lacking, the servers seem burned out with no manager in sight to help. The Mac and cheese used to be so gooey and delicious and now it’s dry noodles. I see the owner has plenty of time to leave sarcastic responses to negative reviews though.

Atmosphere: 1

Food: 1

Service: 1

Danielle Minnis

always fun and good food! JR made such a great cocktail and was very nice to yap with!

Atmosphere: 5

Food: 5

Service: 5

Michael Marotta

Servers are great nice and helpful. The only redeeming quality.

The food is completely inedible. Salad came in a paper basket caked in blue cheese. Dressing was awful. Bacon looked like dog food.

The smash burger was horrible. The meat tasted very low quality and came on a giant bun? Under seasoned, over cooked, inedible.

Do not come for the food. Based on the owners responses on here, they seem to be completely uninterested in their customers opinions. Complacent, this place used to be good.

Atmosphere: 1

Food: 1

Service: 5

cameron smith

Great drinks!

Atmosphere: 5

Food: 5

Service: 5

R. Wood

Update: manager has apologized and refunded meal for what it is worth. I would like to think that the surprise she had at hearing this news was because normally that dude is chill. I hope you find peace, regardless!

My wife ordered her birthday dinner on postmates for pickup. I arrived a tiny bit late, a few minutes after it was supposedly done, but was told by Evee that I had to wait because it wasn't ready and he was busy.

5 minutes later I checked back with him.

He was smelling food to see if it still was good or something.

He finally checked but seemed annoyed, reminding me he was busy.

They had received the order but never bothered telling the kitchen.

He told me hold on and grabbed a phone.

Attempt one? No one answered and he slammed the desk like an angry kid.

Attempt two got an answer but he then just complained to his real manager about a coworker getting off on time and that he was soooo busy.

(Every other employee was super calm and chill ftr.)

After the call, I had to bring the subject back up.

He offered a refund or 20 minute wait.

I asked for the refund.

He spent 5 minutes getting mad at the tech before admitting he didn't know how to do that either.

I then had a new set of options:
Wait 20 minutes
Call postmates and ask them for a refund, possible also taking 20 minutes

I chose to wait for the food at that point.

Then, the food was made wrong...

Wtf

Todd Henning

I was very happy that they were serving a family with a member of that group having some developmental challenges. As far as I could tell Megan treated them with respect and made me glad we were there.

Atmosphere: 4

Food: 5

Service: 5

Stephen Bryant

Great food and really friendly service. The atmosphere is lively and welcoming. Only downside is that during busy nights—like games or trivia—it can be tough to flag someone down for a drink or to order food. That said, it’s still a spot I’d recommend overall. Worth checking out, especially if you're not in a rush.

Atmosphere: 5

Food: 5

Service: 4

LindsayJames A

A converted home-style.
A bit stuffy/cramped, with limited indoor lake visibility.
First come, first serve on the tables.
Sandwiches are tasty and creative.
Parking is adequate with both street and lot options.

Atmosphere: 3

Food: 4

Service: 2

Kathy Claflin

My burger was raw, not edible whatsoever.

Food: 1

Kaley Relaz

My fam loves it here! We love the beer on tap, specials, and the people who work here are really kind. Ellie helped me a lot over the phone one day with a complicated order. Thank you again!

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