Starbucks
711 Lake St, Oak Park
(708) 660-9357
Recent Reviews
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Great service
Atmosphere: 5
Food: 5
Service: 5
Very kind on the phone! Super understanding location.
Atmosphere: 5
Food: 5
Service: 5
I don’t like this location; I’m only here because Forest Park is being remodeled. Each time, I see Forest Park baristas doing all the work while the others just watch.
Atmosphere: 1
Food: 1
Service: 1
The staff needs to do a lot better with communicating with customers in the morning at this particular location. My first time here. I ordered iced pecan latte and bacon sausage wrap the cashier did not ask for my name instead I told her. While I waited over 30 minutes for those orders the staff DID NOT call for my name. There was roughly 6-8 customers inside. 2 ppl orders ahead of mine was gone within 15min. My name was not called again, I waited 30min and noticed people grabbing their orders by which I knew was processed after mine. There was 4-5 girls staffed and not one called for my name. And I should NOT have to walk at the end of another counter for my order it should’ve been placed at the front with a NAME on it. That could have been avoided! I understand volume of customers at Starbucks can be overwhelming however, please be clear when processing orders and speak louder. And my coffee was disgusting! I ordered a medium and it look like a small! Look at my order smh. For this to be a new coffee fall season and it’s not made well is highly upsetting! I won’t ever go there again. No recommendation for this location. I’ve had better at location 633 N Saint Clair they work their butts off and do well every time I visit.
Atmosphere: 1
Food: 1
Service: 1
The two (2) Baristas were swamped. They moved steadily and were the EPITOME OF PROFESSIONALISM!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Version of a Custom Caramel Frappuccino, Vanilla Biscotti with Almonds, Chocolate Chip Cookie, Decaf Sumatra, Skinnydipped Dark Chocolate Cocoa Almonds
The cashier was very nice. It's was crowded, but we didn't wait too long .
However, our drinks weren't good at all and we love Starbucks! I had an appointment, I did not have time to complain or anything. Also, this was the nasty Starbucks I've Ever been too. The tables were dirty, there was a spilled drink just sitting on counter, and the bathroom was disgusting.
Atmosphere: 1
Food: 1
Service: 3
Baristas need to learn how to acknowledge people who come in instead of giving you an awkward smirk. Also call out the drinks/names for crying out loud.
Atmosphere: 3
Food: 4
Service: 2
Whenever I’m come here in the morning the wait is so long. One of the workers here doesn’t even announce names of the orders she just throws ir on the counter and expect you to read through all of them. Today I waited 40 minutes for a double smoked bacon because of her. And when I finally spoke up, they made it in less than a minute. It shouldn’t take somebody complaining about their order for to you to realize a customer has been waiting for one over an hour and you didn’t see what they needed. Will not be returning to this location
Atmosphere: 1
Food: 1
Service: 1
I don't drink coffee. My wife loves this place. Sometimes she gets me a hot chocolate or iced tea. It's good
Atmosphere: 4
Food: 3
Service: 4
The atmosphere was so so but both bathrooms said out if order but the employees could use them ?
Should have left but got coffee anyways.
Atmosphere: 3
Service: 4
Restaurantji Recommends
This location sucks, this location isn’t the one I go to but recently I’ve been going to since the forest park location is being remodeled, everytime I go to this location I see all the baristas from forest park working while the rest of the people just stand there and look at them struggle, so the wait time is longer since there’s just 6-7 people talking not even working while just 2-3 people working on our drinks or register, definitely don’t recommend going to this location, will recommend forest park or any other sb
Atmosphere: 1
Food: 1
Service: 1
Saturday Evening Taste
Atmosphere: 5
Food: 5
Service: 5
Bro the service here sucks. They take so long to do everything it’s ridiculous. I’m not even the type of person to leave a bad review, I’ll just not go back to the establishment, but every time I come here it always takes way too long. I’d I order ahead of time or go in store in always waiting. The workers are too busy pissing about with each other to be bothered to do their damn jobs. Never coming here again.
Service: 1
Great atmosphere, safe and awesome staff.
Vegetarian options: Soy milk, almond milk
Atmosphere: 5
Food: 5
Service: 5
Agagag
Parking: You have to pay 50 dollars or park in the middle of the road
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Chocolate Chip Cookie
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