Sweet Monster - Bubble Tea, Ice Cream & Deserts

Came in excited and left disappointed rude as employee didn’t even greet. I ordered and it seems like she was upset throwing stuff around like if she didn’t want to work won’t be coming here again

I recently went in for a taro drink & saw they had a large signage with a phone number the community can call for assistance/questions on ICE. It seems they have since then taken it down. Not sure if it was intentional or not, but considering the customer demographic characteristics, community, staff & current situation- I feel they shouldn’t have put it up just to take it back down. It feels as if they aren’t being supportive, or are afraid to promote the help in fear of losing certain customers. Either way, the establishment is very clean & the drinks and staff are amazing! I’m just disappointed with them taking it down.

Kids love they ice cream

Julissa was awesome and very helpful! Super yummy drinks she makes ☺️

They are the best!

Super sweet staff 🥹 the rolled ice cream is delicious! I will be back for a coffee. Just left there now and the employee was the sweetest and most patient with my wild children.

I ordered a pineapple/coconut with the balls. I love that drink. But it was over $9..

It taste good! but improperly blended i had chunks of ice…please blend thoroughly!!

We went to the Sweet Monster yesterday and it was 105 degrees in the store. The minute we saw the two kids workers faces we knew something was wrong. They were definitely dehydrated & im sure they will have heat exhaustion today. The kids could barely keep their heads up as much as they were trying. I quickly looked on line to see who the owner is and its the realtor that owns the space next door, Paul Lui. The kids working reported the owner couldn't get the air fixed until Monday. These poor kids didn't know their rights and that they shouldn't even be open. Bad buisness Paul. You should CLOSE for the day if you're too cheep to pay for the air to be fixed on a Sunday. Why aren't you working the store? Is it too hot for you? If those were my kids working you'd have a lawsuit. Be a smarter biz owner. You lost our weekly Sunday buisness with our group of friends.

Appeared great clean great service but good god why are the workers subject to that kinda heat treat then Better Sham on you owner !!

Love the mango bubble tea! Always quick!

OOOOOO WEEE!! I love the ube milk tea and black tea w boba. They are always crowded and busy…that’s how you know its good!👍🏾

Completely unhappy with my first time. I waited over a half hour for my order and not because of others ahead of us. Multiple orders placed after us and we were served last...

Always extremely slow and they never get the order right. The owner is also rude to his young female employees. I gave them way too many chances because they’re close to me but I’m beyond fed up. Treating yourself to something nice is way too expensive these days to not care about getting the order right.

If you’re in Oak Park and craving a fun, flavorful dessert, Sweet Monster Rolled Ice Cream Parlor is a must-visit. I stopped in recently and was seriously impressed—not just by the ice cream, but by the whole experience.

Watching the rolled ice cream being made right in front of you is half the fun. The staff were super friendly and clearly knew what they were doing.