Hot Box Cookies
$ • Bakery, Gluten-Free, Vegan
Hours:
630 W Hwy 50, O'Fallon
(618) 589-1089
About Hot Box Cookies
Customers' Favorites
Chocolate Chip Cookie
Vegan Chocolate Chip
Cookies 'N Creme
Cookie Cake
Gooey Butter
Hot Box Cookies Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 11AM - 9PM |
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Hot Box Cookies is a welcoming bakery that takes food allergies seriously. The fresh and warm cookies are made just right, not too sweet, and they offer vegan options. The staff is amazing, helpful, and transparent, taking extra steps to accommodate nut allergies and other dietary needs. Customers with multiple food allergies can enjoy a positive experience at Hot Box Cookies. The staff is friendly, knowledgeable, and provides great recommendations, making it a must-visit spot for cookie lovers.
The cookies are consistently enjoyable, but the shop's delivery service can be unreliable. Customers have experienced delays and order issues, with some orders not being packaged on time. However, the bakery has made efforts to address these concerns, such as delivering additional cookies to make up for any problems.
Overall, Hot Box Cookies provides a great in-store experience, with delicious cookies and a welcoming atmosphere. While the delivery service may need some improvement, the bakery's commitment to accommodating dietary needs and providing excellent customer service makes it a popular destination for cookie enthusiasts.