Leinenkugel event
Want to share my recent experience at the leinenkugel event. If no one says anything you cannot fix the issue. This was my first time to the event. I was very excited for it but was quickly disappointed. Very disappointing event. All the food was cold. Not worth the $85 a ticket for cold food.
The buffet at a casino is much better and hot. Work is needed on your end to justify the cost for this event. I also seen the food wheeled to the event at 4:30. The event did not start until 6:00. The food was just in racks that were not warming racks. Not a surprise the food was cold. I would not recommend this event to anyone.
Katelyn Pourchot
I cannot stress enough how much of a disaster our wedding day was at Starved Rock Lodge and Conference Center. They completely ruined what was supposed to be the happiest day of our lives. The food was absolutely atrocious, with my husband choking on the dry chicken and pork they served us. When I tried to address the issue with Jenny, she gaslighted me and claimed they hadn't received a food complaint in 15 years - a blatant lie.
Not only did they ignore my request for all white chairs, they gave me black ones instead. The trolley driver was clueless and made us hike almost a mile in my wedding dress when they promised a much shorter walk. And to top it all off, they didn't even have the special mix for my drink special on the day of the wedding.
The staff was careless, unprofessional, and only seemed to care about getting their payment. We were left completely in the dark throughout the planning process. It was such a nightmare that we are actually planning to redo our wedding on our anniversary just to erase the memory of this disastrous day. Do yourself a favor and steer clear of Starved Rock Lodge for your wedding - you will thank me later.
Katy Schlake
Came here hoping to have the experience so many others had talked about when it comes to Starved Rock Lodge. Horribly disappointing. Service was terrible and slow, waitress was inattentive and I sat there forever trying to get her attention because she brought me a veggie burger when id ordered a regular burger. Had to wait extra for the corrected item. It was cooked well done, yuck. Never got any napkins so had to go to the bar numerous times to get some. Barely received an apology for the food mess up and then to top it off the waitress brings my check, total is $26.84 for a coke and burger. And when she finally rings me out and brings over the copies for me to sign I see the total is now $33.31 and I realize she had brought over someone elses check with a pretzel roll and pumpkin drink on it. She rang my card on someone elses check, then disappeared so I had to get the bartender to fix everything. I hope I dont get double charged for two meals, one of which wasnt even mine. Not to mention that was not at ALL worth $26 bucks. I did not leave a tip, rightfully so since I basically had to do all the work the waitress should have been doing.
Additionally one of the other waitresses talked VERY loudly about a “problem” customer, who in my opinion, sounded like he was just simply looking for regular service and was just asking questions. Super unprofessional to be smack talking so loudly around other patrons, makes you wonder how much they talk badly about every single customer.
Also there are cobwebs and dead bugs EVERYWHERE. I cant even imagine what the kitchen must be like if the dining area is that dirty and unkempt.
Atmosphere: 1
Food: 1
Service: 1
Camochic 520
Came on a Sunday and sat on the veranda, so had a limited menu to choose from(unless you wanted alcohol, then you could apparently get anything you wanted). They have a QR code to scan for a full menu, to which you can't order from, and a list of desserts on a flip menu, of which you also can't order from. Ordered unsweetened tea to drink, it was completely flavorless and tasted like plain water. Ordered grilled chicken sandwich and pulled pork. Chicken was flavorless and bone dry. Pulled pork was so chewy it was inedible. Beyond overpriced for the quality(both sandwiches were $16). On the plus, you CAN sit outside with your dogs, but don't plan on this if you can't handle bugs.
Atmosphere: 3
Food: 1
Service: 3
Matthew Campagna
We were there on a Saturday, it was busy but the service was extraordinarily slow. I ordered a beer at the bar and either the beer was skunky smelling from dirty lines or the glass was dirty, I couldn't finish it. Food was adequate.
Atmosphere: 5
Food: 2
Service: 2
Matt Kobs
It is really nice to sit outside in the fall and a bite to eat. Service was great , very fast and very friendly.
Atmosphere: 5
Food: 4
Service: 5
Sarah Marie
Beautiful place to eat and have a cold drink after hiking. Staff was super friendly and efficient. Food was alittle lack luster, simple food but well executed.
Atmosphere: 5
Food: 3
Service: 4
Lisa Betzel
After our hike, we stopped for a cocktail on their outdoor patio. Beautiful view and amazing service from Destiny! Wish we had stayed to eat outside, but we went into the main lodge instead where service was pitiful. (See separate review if interested)
Atmosphere: 5
Food: 5
Service: 5
Stacy Halmagyi
I cannot express how wonderful this place is!! Excellent food, cold beers and best service! Bartender "Megan" is an outstanding Mixologist ! We will most definitely be back soon! Love it there!!! This was a review from Thursday, I went back and hike another 4 1/2 miles. My trophy is cold beer and great food !
Atmosphere: 5
Food: 5
Service: 5
Genevieve Garcia
We had Ana for our service and she was GREAT. Above and beyond service. She was so thoughtful and helpful for my daughter and me. The food was pretty fresh and good although a little pricey. You cannot beat the views. Great local beer available too!
The bartender was so nice to us! She made me a delicious spin on a margarita and then told us all about the park and about wildlife that we had seen.
Atmosphere: 5
Food: 5
Service: 5
Isaiah Diehl
Very pricey for the food quality. $50 for two, and an up charge on fries (which were very bland and unseasoned). Not worth the money.
Food: 1
Brisa
After a hike in 90 degree weather my niece was wearing a crop top and shorts and was told in a snotty remark by the manager she needed to cover up. No where was there a sign at the door that she had to be dressed a certain way and had to be told anything in a condescending way. So if you plan on going here after your hike, beware.
Atmosphere: 1
Food: 1
Service: 1
Catherine Kennedy Gunn
Our room had a window that opened into the large indoor pool which stays open until 11 o’clock at night. (12 our time)
We booked our room months in advance and were told rooms were “randomly assigned”.
$190/ night!
Rebecca Jalnos Lara
Honestly, I feel horrible leaving this 1 star, but stay away. I told myself it was going to be a tourist trap, but thought it would be cute. I was wrong. First of all, they were not crowded and it still took 15 minutes for someone to bring us menus. Our particular waitress was very rude. I am going to leave her name out of this review, but was debating talking to a manager about her. She did not even say hello. Just gave us the menus and walked away. She came back 15 minutes later asking us if we were ready to order. Never once asked us if we wanted drinks. Then she came back and plopped the food down in front of us. Not enjoy your meal or is there anything I can get you. And the prices, omg. Ordered cheese curds for an appetizer. Seriously so small and we’re clearly frozen. Then the main meals $16 a sandwich. The burger was clearly frozen with no flavor. Asked just for lettuce and tomato but also was given onions and pickles. I don’t think the waitress was listening to us or cared much about us. It sort of ruined the end of the day because we spent $55 on a soda, 2 sandwiches, and cheese curds. Not to mention when my husband ordered a Diet Coke, she did not tell us it was Pepsi. We didn’t care, but weird she didn’t say anything. She told the table behind us they have Pepsi products, not Coke. She was friendlier to the other groups of people, but still not overly friendly. I hate to think like this, but I feel her demeanor was so negative toward us since my husband is Hispanic.
Leinenkugel event Want to share my recent experience at the leinenkugel event. If no one says anything you cannot fix the issue. This was my first time to the event. I was very excited for it but was quickly disappointed. Very disappointing event. All the food was cold. Not worth the $85 a ticket for cold food. The buffet at a casino is much better and hot. Work is needed on your end to justify the cost for this event. I also seen the food wheeled to the event at 4:30. The event did not start until 6:00. The food was just in racks that were not warming racks. Not a surprise the food was cold. I would not recommend this event to anyone.
I cannot stress enough how much of a disaster our wedding day was at Starved Rock Lodge and Conference Center. They completely ruined what was supposed to be the happiest day of our lives. The food was absolutely atrocious, with my husband choking on the dry chicken and pork they served us. When I tried to address the issue with Jenny, she gaslighted me and claimed they hadn't received a food complaint in 15 years - a blatant lie. Not only did they ignore my request for all white chairs, they gave me black ones instead. The trolley driver was clueless and made us hike almost a mile in my wedding dress when they promised a much shorter walk. And to top it all off, they didn't even have the special mix for my drink special on the day of the wedding. The staff was careless, unprofessional, and only seemed to care about getting their payment. We were left completely in the dark throughout the planning process. It was such a nightmare that we are actually planning to redo our wedding on our anniversary just to erase the memory of this disastrous day. Do yourself a favor and steer clear of Starved Rock Lodge for your wedding - you will thank me later.
Came here hoping to have the experience so many others had talked about when it comes to Starved Rock Lodge. Horribly disappointing. Service was terrible and slow, waitress was inattentive and I sat there forever trying to get her attention because she brought me a veggie burger when id ordered a regular burger. Had to wait extra for the corrected item. It was cooked well done, yuck. Never got any napkins so had to go to the bar numerous times to get some. Barely received an apology for the food mess up and then to top it off the waitress brings my check, total is $26.84 for a coke and burger. And when she finally rings me out and brings over the copies for me to sign I see the total is now $33.31 and I realize she had brought over someone elses check with a pretzel roll and pumpkin drink on it. She rang my card on someone elses check, then disappeared so I had to get the bartender to fix everything. I hope I dont get double charged for two meals, one of which wasnt even mine. Not to mention that was not at ALL worth $26 bucks. I did not leave a tip, rightfully so since I basically had to do all the work the waitress should have been doing.
Additionally one of the other waitresses talked VERY loudly about a “problem” customer, who in my opinion, sounded like he was just simply looking for regular service and was just asking questions. Super unprofessional to be smack talking so loudly around other patrons, makes you wonder how much they talk badly about every single customer.
Also there are cobwebs and dead bugs EVERYWHERE. I cant even imagine what the kitchen must be like if the dining area is that dirty and unkempt.
Atmosphere: 1
Food: 1
Service: 1
Came on a Sunday and sat on the veranda, so had a limited menu to choose from(unless you wanted alcohol, then you could apparently get anything you wanted).
They have a QR code to scan for a full menu, to which you can't order from, and a list of desserts on a flip menu, of which you also can't order from. Ordered unsweetened tea to drink, it was completely flavorless and tasted like plain water. Ordered grilled chicken sandwich and pulled pork. Chicken was flavorless and bone dry. Pulled pork was so chewy it was inedible. Beyond overpriced for the quality(both sandwiches were $16).
On the plus, you CAN sit outside with your dogs, but don't plan on this if you can't handle bugs.
Atmosphere: 3
Food: 1
Service: 3
We were there on a Saturday, it was busy but the service was extraordinarily slow. I ordered a beer at the bar and either the beer was skunky smelling from dirty lines or the glass was dirty, I couldn't finish it. Food was adequate.
Atmosphere: 5
Food: 2
Service: 2
It is really nice to sit outside in the fall and a bite to eat. Service was great , very fast and very friendly.
Atmosphere: 5
Food: 4
Service: 5
Beautiful place to eat and have a cold drink after hiking. Staff was super friendly and efficient. Food was alittle lack luster, simple food but well executed.
Atmosphere: 5
Food: 3
Service: 4
After our hike, we stopped for a cocktail on their outdoor patio. Beautiful view and amazing service from Destiny! Wish we had stayed to eat outside, but we went into the main lodge instead where service was pitiful. (See separate review if interested)
Atmosphere: 5
Food: 5
Service: 5
I cannot express how wonderful this place is!!
Excellent food, cold beers and best service! Bartender "Megan" is an outstanding Mixologist !
We will most definitely be back soon!
Love it there!!!
This was a review from Thursday, I went back and hike another 4 1/2 miles. My trophy is cold beer and great food !
Atmosphere: 5
Food: 5
Service: 5
We had Ana for our service and she was GREAT. Above and beyond service. She was so thoughtful and helpful for my daughter and me. The food was pretty fresh and good although a little pricey. You cannot beat the views. Great local beer available too!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The bartender was so nice to us! She made me a delicious spin on a margarita and then told us all about the park and about wildlife that we had seen.
Atmosphere: 5
Food: 5
Service: 5
Very pricey for the food quality. $50 for two, and an up charge on fries (which were very bland and unseasoned). Not worth the money.
Food: 1
After a hike in 90 degree weather my niece was wearing a crop top and shorts and was told in a snotty remark by the manager she needed to cover up. No where was there a sign at the door that she had to be dressed a certain way and had to be told anything in a condescending way. So if you plan on going here after your hike, beware.
Atmosphere: 1
Food: 1
Service: 1
Our room had a window that opened into the large indoor pool which stays open until 11 o’clock at night. (12 our time) We booked our room months in advance and were told rooms were “randomly assigned”. $190/ night!
Honestly, I feel horrible leaving this 1 star, but stay away. I told myself it was going to be a tourist trap, but thought it would be cute. I was wrong. First of all, they were not crowded and it still took 15 minutes for someone to bring us menus. Our particular waitress was very rude. I am going to leave her name out of this review, but was debating talking to a manager about her. She did not even say hello. Just gave us the menus and walked away. She came back 15 minutes later asking us if we were ready to order. Never once asked us if we wanted drinks. Then she came back and plopped the food down in front of us. Not enjoy your meal or is there anything I can get you. And the prices, omg. Ordered cheese curds for an appetizer. Seriously so small and we’re clearly frozen. Then the main meals $16 a sandwich. The burger was clearly frozen with no flavor. Asked just for lettuce and tomato but also was given onions and pickles. I don’t think the waitress was listening to us or cared much about us. It sort of ruined the end of the day because we spent $55 on a soda, 2 sandwiches, and cheese curds. Not to mention when my husband ordered a Diet Coke, she did not tell us it was Pepsi. We didn’t care, but weird she didn’t say anything. She told the table behind us they have Pepsi products, not Coke. She was friendlier to the other groups of people, but still not overly friendly. I hate to think like this, but I feel her demeanor was so negative toward us since my husband is Hispanic.
Atmosphere: 3
Food: 1
Service: 1
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