Bad service. Never have anything I want available, drive thru aren't as nice as the other branches.
Antoinette Pantoja
Didn’t have my cake when I came to pick it up and said that I couldn’t get a refund for a cake that I paid for and they didn’t have!!!
Mama T
Need to speed up there drive thru 15 mins waiting until my turn
Tamam Deeb
Need to speed up there drive thru 15 mins waiting until my turn
Aretha Davis
It was a great experience
Mark
Did not like going thru the drive thru. No menu of the different flavors of ice cream whatsoever!! Time to get back to normality!!!!
Lucas Rudenga
For the last 3 days, our coffees have been made without oatmilk. My girlfriend is vegan. Today we went through the drive through and our coffees were made with creamer again! We went back through the drive through and specified we wanted OATMILK. The Indian lady (who was talking like she's on drugs) gave us our coffees again with creamer! Said f it and went to Starbucks. We will not be back. Makes me question if yell would give a person with allergies an allergen
Nia P
What a DISASTER!The parking lot looked deserted and the lights were dim so I drove around to see if they were closed due to short staffing. They were open. I went inside and there were 5 employees all standing in the front of the store. Not doing anything particular. I wasn't greeted or acknowledged besides a stare. The stares felt more like "what are you doing here" than "what does this customer want". I ignored this.No one was standing ready to take an order on the Baskin Robin's side so I went to the Dunkin register to order a Cappacino Blast. The older woman said she can't take my order so I must go to the Baskin side. I walked 3 ft over to the Baskin side where 2 young men stood looking baffled at. They looked at each other like "do you want to take this?". Finally one decided to ask me what I wanted. I repeated my order. The young man said "Oh...uhmmm...we don't have the stuff for it". I'm not sure why this place didn't have coffee or icecream to make this but 5 ppl in a room couldn't figure out good customer service . This was the dumbest restaurant experience I've had. Makes for a good story but don't come to this place.
Ahmed
Great ice cream
Tod R.
The hours are posted to 11 o'clock and they are closed it's now 9:50 PM absolutely ridiculous every time I go to Baskin Robbins they don't have what I'm ordering. This is also a Dunkin' Donuts so the fact that they're closed an hour and 10 minutes before they are posted time is unacceptable
I visit this location all the time since it is right down the street from my job. And the only reason I am giving it 4 stars is because of one of the gentleman that works there that really goes the extra mile when I come in. His name is Will. When I first started coming there back to back, he suggested sell. He told me instead of getting the smallest container of ice cream, why not get a quart size since I love the ice cream so much. I thought that was really nice of him because, I knew nothing about the store being able to make up fresh quarts. I thought you could only get pre made quarts. Well, once he informed me of that info, I've been getting quarts ever since.
Nicole Williams
Came to the location at 9:30 on a summer Friday night when it was supposed to be open up till 11 o'clock and the employee said through the drive thru speaker that she was closed right now. Went back about 20 minutes later and it was darkened and no one seemed to be there.
Khader Yehya
Great place
Ekram Y.
I got an iced coffee from here and it tasted burnt. I asked for extra sugar and they didn't put any. I told them to put me more and a second they they came back with the drink tasting the exact same. I asked for and extra straw for the water I ordered and he still had trouble giving it me as if it was a problem I asked.
Jolee S.
Typical coffee joint requires extra charge if u want an extra pump of flavor so hope that u don't get burnt coffee or they will up charge you
Bad service. Never have anything I want available, drive thru aren't as nice as the other branches.
Didn’t have my cake when I came to pick it up and said that I couldn’t get a refund for a cake that I paid for and they didn’t have!!!
Need to speed up there drive thru 15 mins waiting until my turn
Need to speed up there drive thru 15 mins waiting until my turn
It was a great experience
Did not like going thru the drive thru. No menu of the different flavors of ice cream whatsoever!! Time to get back to normality!!!!
For the last 3 days, our coffees have been made without oatmilk. My girlfriend is vegan. Today we went through the drive through and our coffees were made with creamer again! We went back through the drive through and specified we wanted OATMILK. The Indian lady (who was talking like she's on drugs) gave us our coffees again with creamer! Said f it and went to Starbucks. We will not be back. Makes me question if yell would give a person with allergies an allergen
What a DISASTER!The parking lot looked deserted and the lights were dim so I drove around to see if they were closed due to short staffing. They were open. I went inside and there were 5 employees all standing in the front of the store. Not doing anything particular. I wasn't greeted or acknowledged besides a stare. The stares felt more like "what are you doing here" than "what does this customer want". I ignored this.No one was standing ready to take an order on the Baskin Robin's side so I went to the Dunkin register to order a Cappacino Blast. The older woman said she can't take my order so I must go to the Baskin side. I walked 3 ft over to the Baskin side where 2 young men stood looking baffled at. They looked at each other like "do you want to take this?". Finally one decided to ask me what I wanted. I repeated my order. The young man said "Oh...uhmmm...we don't have the stuff for it". I'm not sure why this place didn't have coffee or icecream to make this but 5 ppl in a room couldn't figure out good customer service . This was the dumbest restaurant experience I've had. Makes for a good story but don't come to this place.
Great ice cream
The hours are posted to 11 o'clock and they are closed it's now 9:50 PM absolutely ridiculous every time I go to Baskin Robbins they don't have what I'm ordering. This is also a Dunkin' Donuts so the fact that they're closed an hour and 10 minutes before they are posted time is unacceptable
Restaurantji Recommends
I visit this location all the time since it is right down the street from my job. And the only reason I am giving it 4 stars is because of one of the gentleman that works there that really goes the extra mile when I come in. His name is Will. When I first started coming there back to back, he suggested sell. He told me instead of getting the smallest container of ice cream, why not get a quart size since I love the ice cream so much. I thought that was really nice of him because, I knew nothing about the store being able to make up fresh quarts. I thought you could only get pre made quarts. Well, once he informed me of that info, I've been getting quarts ever since.
Came to the location at 9:30 on a summer Friday night when it was supposed to be open up till 11 o'clock and the employee said through the drive thru speaker that she was closed right now. Went back about 20 minutes later and it was darkened and no one seemed to be there.
Great place
I got an iced coffee from here and it tasted burnt. I asked for extra sugar and they didn't put any. I told them to put me more and a second they they came back with the drink tasting the exact same. I asked for and extra straw for the water I ordered and he still had trouble giving it me as if it was a problem I asked.
Typical coffee joint requires extra charge if u want an extra pump of flavor so hope that u don't get burnt coffee or they will up charge you