Shayla was amazing! She was the best server and hostess I’ve ever had. She deserves a raise! Her personality exceeds my expectations!!!
Atmosphere: 5
Food: 5
Service: 5
Thomas S
Server great. 3 for me a great value. Ask for Gina
Atmosphere: 5
Food: 5
Service: 5
karita Hogue
I am beyond pissed off about my experience at Chili’s. My check was damn near $100, and for what? The service absolutely sucked from start to finish. I specifically went to try the Wicked drink, and not only did they not have the broomstick or wand that’s supposed to come with it, but they also didn’t even serve our drinks in the correct glasses because they were “out of stock.” I was annoyed, but I tried to move past that. What I could not move past was what happened when I got home. I ordered a meal to go for my husband, and when we opened it, we found hair in the food—as if it had been dropped or handled carelessly. That is disgusting, completely unacceptable, and a serious food safety hazard. For the amount of money I spent, the bare minimum should be food that’s safe and edible. Instead, I paid for a meal we couldn’t even eat. I am extremely unhappy and will not be returning.
Atmosphere: 3
Food: 1
Service: 1
Elias Ekonomou
Pretty good food.
Atmosphere: 5
Food: 4
Service: 5
Mason Dudash
Got my order wrong but great customer service would definitely recommend this chillis location!
Atmosphere: 5
Food: 4
Service: 5
Lidia Jablonski
My party and I dined in on a busy Friday night, and Keith did an amazing job serving us. He was quick, polite, and friendly, which made the experience great despite the restaurant being so busy! He definitely deserves a raise! :)
Service: 5
Aiyana Williams
The cooks here don’t care about nothing , everything is either overly salty, and/or greasy one week. The next week it’s under seasoned , watery, bland. There has to be something to get the food married in the middle. The Servers can be in a bit of a rush, but maybe it’s because there’s a staffing issue. The best part about dining at Chili’s is that’s it’s affordable the worst part is depending on how frequent you are here you may receive a new or worsening condition ,or just very swollen from the 1/4 cup of sodium consumed.
Atmosphere: 3
Food: 2
Service: 3
Mark Linkous
We were disappointed in our recent visit to Chili's in Tinley Park (on Harlem just north of 159th).
We go to Chili's pretty often....good lunchtime specials and always (well, mostly) great fajitas.
We normally visit the location in New Lenox (on Lincoln Ave) and always have good experience and service.
This last time (at Tinley location), the service was very slow. It took over 5 minutes to even get water. Didn't get silverware until AFTER order was brought to the table...and napkins not until in the middle of the meal.
On top of that, fajitas were warm, not hot, and the chicken a bit dry.
I will continue to visit the New Lenox location, but never to Tinley location.
Thank you for listening.....this location needs to improve.
Atmosphere: 3
Food: 3
Service: 2
Chigirl2
Love this chilies we had a really good time. Food was served hot and fast and the atmosphere and the servers were great.
Atmosphere: 5
Food: 5
Service: 5
Mark
It was ok overall. We just never received our chips & queso probably because they got too busy around dinner time. But everything else was good.
Parking: If you can't find parking, it's ok to park in the Meier's parking lot, just park close to the restaurant.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Margaritas, Chips & Salsa, Quesadilla Chicken and Bacon, 3 for Me
I had an incredible experience thanks to our server, Tony! From start to finish, he was attentive, friendly, and made our meal so much more enjoyable. He went above and beyond to make sure we had everything we needed. Outstanding service with a smile! highly recommend asking for Tony if you're dining here! Five stars all the way!
Bob Powers Sr.
Great food, great service, great time
Atmosphere: 5
Food: 5
Service: 5
Kathy Novak
We had fast seating and service, the food was great and so where all the staff. Will be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake, 3 for Me
Mark Kaminski
Fast service. Great workers
Atmosphere: 5
Food: 5
Service: 5
Fiona Krakow
Always a great experience in Chilis Orland. We have watched the quality of service, food, and the atmosphere really elevate. You can tell from the hosts to the servers to the food runners and to the managers that providing excellent quality all across the board is #1. Our server, Tony, was top tier. From upselling apps, taking time to suggest options, and just being so communicative and friendly made this dining experience a great one. Keep up the great work, Tony! And we will definitely be back here soon!
Shayla was amazing! She was the best server and hostess I’ve ever had. She deserves a raise! Her personality exceeds my expectations!!!
Atmosphere: 5
Food: 5
Service: 5
Server great. 3 for me a great value. Ask for Gina
Atmosphere: 5
Food: 5
Service: 5
I am beyond pissed off about my experience at Chili’s. My check was damn near $100, and for what? The service absolutely sucked from start to finish. I specifically went to try the Wicked drink, and not only did they not have the broomstick or wand that’s supposed to come with it, but they also didn’t even serve our drinks in the correct glasses because they were “out of stock.” I was annoyed, but I tried to move past that.
What I could not move past was what happened when I got home. I ordered a meal to go for my husband, and when we opened it, we found hair in the food—as if it had been dropped or handled carelessly. That is disgusting, completely unacceptable, and a serious food safety hazard. For the amount of money I spent, the bare minimum should be food that’s safe and edible. Instead, I paid for a meal we couldn’t even eat.
I am extremely unhappy and will not be returning.
Atmosphere: 3
Food: 1
Service: 1
Pretty good food.
Atmosphere: 5
Food: 4
Service: 5
Got my order wrong but great customer service would definitely recommend this chillis location!
Atmosphere: 5
Food: 4
Service: 5
My party and I dined in on a busy Friday night, and Keith did an amazing job serving us. He was quick, polite, and friendly, which made the experience great despite the restaurant being so busy! He definitely deserves a raise! :)
Service: 5
The cooks here don’t care about nothing , everything is either overly salty, and/or greasy one week.
The next week it’s under seasoned , watery, bland.
There has to be something to get the food married in the middle.
The Servers can be in a bit of a rush, but maybe it’s because there’s a staffing issue. The best part about dining at Chili’s is that’s it’s affordable the worst part is depending on how frequent you are here you may receive a new or worsening condition ,or just very swollen from the 1/4 cup of sodium consumed.
Atmosphere: 3
Food: 2
Service: 3
We were disappointed in our recent visit to Chili's in Tinley Park (on Harlem just north of 159th).
We go to Chili's pretty often....good lunchtime specials and always (well, mostly) great fajitas.
We normally visit the location in New Lenox (on Lincoln Ave) and always have good experience and service.
This last time (at Tinley location), the service was very slow. It took over 5 minutes to even get water. Didn't get silverware until AFTER order was brought to the table...and napkins not until in the middle of the meal.
On top of that, fajitas were warm, not hot, and the chicken a bit dry.
I will continue to visit the New Lenox location, but never to Tinley location.
Thank you for listening.....this location needs to improve.
Atmosphere: 3
Food: 3
Service: 2
Love this chilies we had a really good time. Food was served hot and fast and the atmosphere and the servers were great.
Atmosphere: 5
Food: 5
Service: 5
It was ok overall. We just never received our chips & queso probably because they got too busy around dinner time. But everything else was good.
Parking: If you can't find parking, it's ok to park in the Meier's parking lot, just park close to the restaurant.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Margaritas, Chips & Salsa, Quesadilla Chicken and Bacon, 3 for Me
Restaurantji Recommends
I had an incredible experience thanks to our server, Tony! From start to finish, he was attentive, friendly, and made our meal so much more enjoyable. He went above and beyond to make sure we had everything we needed. Outstanding service with a smile! highly recommend asking for Tony if you're dining here! Five stars all the way!
Great food, great service, great time
Atmosphere: 5
Food: 5
Service: 5
We had fast seating and service, the food was great and so where all the staff. Will be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake, 3 for Me
Fast service. Great workers
Atmosphere: 5
Food: 5
Service: 5
Always a great experience in Chilis Orland.
We have watched the quality of service, food, and the atmosphere really elevate. You can tell from the hosts to the servers to the food runners and to the managers that providing excellent quality all across the board is #1.
Our server, Tony, was top tier. From upselling apps, taking time to suggest options, and just being so communicative and friendly made this dining experience a great one.
Keep up the great work, Tony! And we will definitely be back here soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Chips & Salsa
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