We were disappointed in our recent visit to Chili's in Tinley Park (on Harlem just north of 159th).
We go to Chili's pretty often....good lunchtime specials and always (well, mostly) great fajitas.
We normally visit the location in New Lenox (on Lincoln Ave) and always have good experience and service.
This last time (at Tinley location), the service was very slow. It took over 5 minutes to even get water. Didn't get silverware until AFTER order was brought to the table...and napkins not until in the middle of the meal.
On top of that, fajitas were warm, not hot, and the chicken a bit dry.
I will continue to visit the New Lenox location, but never to Tinley location.
Thank you for listening.....this location needs to improve.
Atmosphere: 3
Food: 3
Service: 2
Chigirl2
Love this chilies we had a really good time. Food was served hot and fast and the atmosphere and the servers were great.
Atmosphere: 5
Food: 5
Service: 5
Mark
It was ok overall. We just never received our chips & queso probably because they got too busy around dinner time. But everything else was good.
Parking: If you can't find parking, it's ok to park in the Meier's parking lot, just park close to the restaurant.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Margaritas, Chips & Salsa, Quesadilla Chicken and Bacon, 3 for Me
Manuel Amador
I had an incredible experience thanks to our server, Tony! From start to finish, he was attentive, friendly, and made our meal so much more enjoyable. He went above and beyond to make sure we had everything we needed. Outstanding service with a smile! highly recommend asking for Tony if you're dining here! Five stars all the way!
Bob Powers Sr.
Great food, great service, great time
Atmosphere: 5
Food: 5
Service: 5
Kathy Novak
We had fast seating and service, the food was great and so where all the staff. Will be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake, 3 for Me
Mark Kaminski
Fast service. Great workers
Atmosphere: 5
Food: 5
Service: 5
Fiona Krakow
Always a great experience in Chilis Orland. We have watched the quality of service, food, and the atmosphere really elevate. You can tell from the hosts to the servers to the food runners and to the managers that providing excellent quality all across the board is #1. Our server, Tony, was top tier. From upselling apps, taking time to suggest options, and just being so communicative and friendly made this dining experience a great one. Keep up the great work, Tony! And we will definitely be back here soon!
Tony was excellent! Food was terrific. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Salsa
Bonnie Malzone
We placed a To Go order. Two burgers and chips and salsa. The amount of salsa to chips is NOT proportionate ! I was told if I want more salsa they would charge me. Both burgers were ordered no pink. One was perfect and one was rare! One burger was half eaten because of it being rare and half a bag of chips was tossed because we ran out of salsa!
A single person can really change an entire experience. The BIGGEST shoutout to Regina @ the Orland Park location. It’s certain people you meet and you just KNOW they were placed on earth to give spread happiness and give hope again… she is one of them. Thank you Regina. Never change 🩷
-The funny table
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Dipper
Cassie Bloomingdale
This is the most perfect chilis I’ve ever been to.
Cynthia Perkins
Food is delicious. Chicken sandwich has brioche bun. So hot when brought to table.
Atmosphere: 4
Food: 5
Service: 5
Edward
Great service and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 for Me
Kenny Simmons
Well I have to start this review with a this is a incredible location! Gina Gina Gina ask for her.! Everybody is great however Gina stood out and gave over achieving service. She made sure everything was freshly made and checked on us. Table was super clean and the food was hot and full of flavor. My children enjoyed everything as well. Definitely coming back to this location. Also shout out to the General manager Debbie! She also was very attentive. 10/10! We are traveling from Florida!
Kid-friendliness: Easy kids menue! Thats a great options and worth it! If you have kids bring them here! This wont break the bank!
We were disappointed in our recent visit to Chili's in Tinley Park (on Harlem just north of 159th).
We go to Chili's pretty often....good lunchtime specials and always (well, mostly) great fajitas.
We normally visit the location in New Lenox (on Lincoln Ave) and always have good experience and service.
This last time (at Tinley location), the service was very slow. It took over 5 minutes to even get water. Didn't get silverware until AFTER order was brought to the table...and napkins not until in the middle of the meal.
On top of that, fajitas were warm, not hot, and the chicken a bit dry.
I will continue to visit the New Lenox location, but never to Tinley location.
Thank you for listening.....this location needs to improve.
Atmosphere: 3
Food: 3
Service: 2
Love this chilies we had a really good time. Food was served hot and fast and the atmosphere and the servers were great.
Atmosphere: 5
Food: 5
Service: 5
It was ok overall. We just never received our chips & queso probably because they got too busy around dinner time. But everything else was good.
Parking: If you can't find parking, it's ok to park in the Meier's parking lot, just park close to the restaurant.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Margaritas, Chips & Salsa, Quesadilla Chicken and Bacon, 3 for Me
I had an incredible experience thanks to our server, Tony! From start to finish, he was attentive, friendly, and made our meal so much more enjoyable. He went above and beyond to make sure we had everything we needed. Outstanding service with a smile! highly recommend asking for Tony if you're dining here! Five stars all the way!
Great food, great service, great time
Atmosphere: 5
Food: 5
Service: 5
We had fast seating and service, the food was great and so where all the staff. Will be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake, 3 for Me
Fast service. Great workers
Atmosphere: 5
Food: 5
Service: 5
Always a great experience in Chilis Orland.
We have watched the quality of service, food, and the atmosphere really elevate. You can tell from the hosts to the servers to the food runners and to the managers that providing excellent quality all across the board is #1.
Our server, Tony, was top tier. From upselling apps, taking time to suggest options, and just being so communicative and friendly made this dining experience a great one.
Keep up the great work, Tony! And we will definitely be back here soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Chips & Salsa
Tony was excellent! Food was terrific. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Salsa
We placed a To Go order. Two burgers and chips and salsa. The amount of salsa to chips is NOT proportionate ! I was told if I want more salsa they would charge me. Both burgers were ordered no pink. One was perfect and one was rare! One burger was half eaten because of it being rare and half a bag of chips was tossed because we ran out of salsa!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
A single person can really change an entire experience. The BIGGEST shoutout to Regina @ the Orland Park location. It’s certain people you meet and you just KNOW they were placed on earth to give spread happiness and give hope again… she is one of them. Thank you Regina. Never change 🩷
-The funny table
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Dipper
This is the most perfect chilis I’ve ever been to.
Food is delicious. Chicken sandwich has brioche bun. So hot when brought to table.
Atmosphere: 4
Food: 5
Service: 5
Great service and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 for Me
Well I have to start this review with a this is a incredible location! Gina Gina Gina ask for her.! Everybody is great however Gina stood out and gave over achieving service. She made sure everything was freshly made and checked on us. Table was super clean and the food was hot and full of flavor. My children enjoyed everything as well. Definitely coming back to this location. Also shout out to the General manager Debbie! She also was very attentive. 10/10! We are traveling from Florida!
Kid-friendliness: Easy kids menue! Thats a great options and worth it! If you have kids bring them here! This wont break the bank!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper
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