Chipotle Mexican Grill
15071 LaGrange Rd, Orland Park
(708) 590-4160
Recent Reviews
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chipotle count ur days omg the chicken is burnt the cheese is just crumbs and the bowl is so light what did i do to deserve this
Atmosphere: 3
Food: 1
Service: 4
They barely put any chicken in my bowl
Gotta be one of the most annoying chipotles out there. Always catching people on technicalities (especially with kids menus). Their portions are tiny and they’re the only chipotle I’ve ever been to that give kids only rice and beans with their meal and only fill up the box halfway and will refuse to put more. Lazy, unmotivated, and you can tell by the cleanliness (or lack of) how much they truly care.
Atmosphere: 1
Food: 1
Service: 1
I see a big problem with those very poorly trained employees. We used to not like the idea of having robots take over. But now, I can't wait!!!
Atmosphere: 3
Food: 3
Service: 1
Picked up an order from the drive- through after placing a digital order. The guy at the window was very weird, and he handed me my "sealed" bag and asked me what i wanted for my drink, even though it was on my order. He went to get my lemonade and came back laughing and the other employees were acting like they were shocked at what he did around the corner where we couldn't see him. Anyway. When we got home we opened the bag and it had a used napkin that had some yellow things on it. Didn't want to drive back and give them a piece of my mind. The quality of people working at this location is very poor. Management need to do something about training their employees. This was a very disgusting experience and i ended up throwing the food away. I posted a picture of the napkin.
Food: 1
Service: 1
This is by far the worst Chipotle I’ve been to, if I can give NEGATIVE stars I would, worst customer service ever, this restaurant runs by punch of kids who don’t know what they are doing, the food is all over the serving counter, the amount of food they put in the bowl is so little even with almost everything you will not have a half full bowl , the way they wrap the burrito is so sloppy you will need a spoon to be able to eat it when you open it laterally they make it a BALL, when I pay almost $35 for a burrito and a bowl(no drinks) I expect my self and my daughter to be full. Chipotle! you need to hire someone professional at least to cook the chicken right and keep it warm. I should’ve read the reviews before I went there. NEVER AGAIN CHIPOTLE
Atmosphere: 1
Food: 1
Service: 1
Employees are afraid to satisfy the customer by giving decent portion sizes! I’ve never been to a chipotle where the weight of the bowl was less than my cell phones! DO NOT waste your time! Workers are doing what the “manager asks”. This will not keep customers coming back. Prices are too high to get a half a bowl, but pay full price. Drive through ladies seemed way better at their job.
Atmosphere: 2
Food: 1
Service: 2
I had the most excellent experience on 11/12/24 by Mariah. She was so friendly, bubbly and quick. Very customer service focused. Someone give this girl an award or a bonus. Thanks Mariah for making my boring lunch break a breath of fresh air. In fact, the entire team was quite friendly. Reward them all! Thanks Chipotle.
Atmosphere: 5
Food: 5
Service: 5
Terrible service and not clean!
Atmosphere: 1
Service: 1
I wish I would have looked at the reviews on this Chipotle. The portion comments in the reviews and not friendly staff are spot on . So disappointing when you were just trying to get quality service and food . The amount of food I got in my bowl does not even fill the bowl half way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food good service music in that place sucked
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burrito
No wait experience.
Parking: It was a little tricky finding the restaurant. Enter the parking lot from the back, then drive around front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl with Chips and Guacamole
Employees are rude and food was horrible. I have this place plenty of chances to do better but they keep getting worse. I’ve had on different occasions had undercooked crunchy rice, but cooked beyond recognition fajita veggies. As much as I want to try it again I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl with Chips and Guacamole
Took a while to prepare and they over salted my chips. I also didn't quite feel too well after this.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burrito
It was my bestfriend & I's first time visiting this location, and it was for sure the best location we've visited. Michael was very accomodating, and was so sweet.
Atmosphere: 5
Food: 5
Service: 5
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