I parked in the McDonald's parking lot 4 around 8:30 and placed a curbside pickup order using the app.
I placed my first order and the employee brought it to me. My sister-in-law was coming to drop off her baby that day, so I placed a second order for her.
However, when she didn't show up after 10 minutes, I had to go inside the McDonald's because my doctor's appointment was late and my kids' school was late. (This was very hard for me. I had a 2-year-old and a 3-month-old, so getting them out of the car and into the McDonald's was very stressful and the kids were whining.)
I showed the employee order receipt and told her I hadn't received it yet, and she said it wasn't in her system.
I showed her my bank account, which showed that it was pending, and that I had ordered twice.
The employee said that it was pending and that I had to wait until it was finished.
Oh my got! Does waiting until pending mean waiting until tomorrow?
I asked how long I have to wait.
The employee said that she couldn't tell me how long, so she just told me to wait.
I kept asking the employee how long I had to wait, telling her that my hospital appointment was late and that I had two children with me, but she just laughed and shrugged her shoulders.
I went to the car and waited some more, but she never brought what I ordered, so I had to cancel my hospital appointment.
I dropped my child off at school and went back into McDonald's with my 3-month-old baby in the car seat basket.
The employee looked at me and threw my order at me in a bad way. I was so upset.
I asked the employee to call Superior, and she said she was Superior. (With a dismissive look and a sneer.)
I asked her name, and she said "D***." She was still laughing at me.
I'm usually the type of person who doesn't even leave reviews.
But today, I'm so angry that I feel like I have to invest my time until this issue is resolved.
The reason is that this morning, due to your system issues, I didn't receive my order, I ended up dropping my child off at school late(I ended up wasting time in the morning and had to send my two-year-old to school without feeding him breakfast.), couldn't deliver food to my sister-in-law(My sister-in-law waited for me and then left ), had to cancel my hospital appointment(It was a hospital appointment I had been waiting for for two months.), and most of all, because of all these frustrating situations from the morning, the food I ate from my first order was indigestion.
I had to go in and out of McDonald's with a baby carrier and fight with the McDonald's employee while my 2-year-old was whining.
That employee behavior ruined my day.
I can't just let this go. If you don't fire that employee, I'll sue Macdonald next step.
Atmosphere: 1
Food: 1
Service: 1
Leo Itani
Artificial foods bring sickness , shame
Atmosphere: 2
Food: 1
Service: 2
Diane OBryan
We were a big group of 6 so there was alot. Little mistakes were made and quickly fixed. The staff was wonderful and super fast. I would love to come back to this location anytime.
Parking: There's a good amount of handicap and regular parking around the building
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, World Famous Fries
COOL BREEZE
GREAT LOCATION FOR ALL YOUR FRESH FOOD NEEDS. BUY ONE ☕️ COFFEE AND GET FREE REFILL ☕️ FILL OUT THE SURVEY AND GET A FREE SANDWICH WHEN YOU BUY ONE 😋 😀
Atmosphere: 5
Food: 5
Service: 5
J. A.R.
There when I needed dinner for My Family Thank you McTeam! HAPPY Holidays!
Mc Awsome Sauce!
Atmosphere: 4
Food: 4
Service: 5
Maureen Donahue
My McFlurry consisted of soft serve with a bunch of Oreo crumbs thrown on top. When I called, they said they were out of the spoon so they’re not able to blend it. I said shouldn’t they have told me that when I ordered it? The person on the phone said well they didn’t know that I would’ve wanted it that way. I wouldn’t want food prepared the way that you’re supposed to???
Food: 2
Service: 5
Jim Sert
I love McDonald's. I'm a rewards member and always use my app and get points and really good deals. The food is always fresh and high quality. The service is fast, friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
susan vega
Fast service food was fresh staff friendly place very clean not to busy
Atmosphere: 5
Food: 5
Service: 5
Jodie Bowen
Always great service and fresh food. I tried a mini Oreo blizzard from here tonight, love the container and perfect size for a little treat.
Went in with husband for lunch about 1-1:30. Ordered quickly. He got daily double, fries, coke. I got quarter pounder with cheese meal with fries, coke AND small chocolate shake. Moo !!!! Lol All was delicious and hot. Staff very nice. As everyone knows with McDonald's it's hit or miss. Today definitely a hit !!!!!!
Atmosphere: 5
Food: 5
Service: 5
Vincent N Johnson
McDonald's mistake is skimimping or charging for condiments. Your course mistake is trying to pass of processed chicken nuggets as a valuable product. Food conosirs can be fooled by cheap prices a d taking softdrink machines out of your loby is a big mistake.
If you are not going to compete with your number 1 competitior, Chick-fil-A, on food quality and taste, you can't afford to discontinue one of your biggest money makers, Free Refills!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac, Pancake, Mcchicken, Hot Caramel Sundae, French Fries, Sausage
Tom Killoran
Look this is McDonald's. I remember when they had only had a billion burgers served. Service is good at this one, we probably shouldn't eat this food but I think they try to do their best at the headquarters. When it comes to these locations, service and staff are more important to me cuz the food is the same.
I parked in the McDonald's parking lot 4 around 8:30 and placed a curbside pickup order using the app.
I placed my first order and the employee brought it to me. My sister-in-law was coming to drop off her baby that day, so I placed a second order for her.
However, when she didn't show up after 10 minutes, I had to go inside the McDonald's because my doctor's appointment was late and my kids' school was late. (This was very hard for me. I had a 2-year-old and a 3-month-old, so getting them out of the car and into the McDonald's was very stressful and the kids were whining.)
I showed the employee order receipt and told her I hadn't received it yet, and she said it wasn't in her system.
I showed her my bank account, which showed that it was pending, and that I had ordered twice.
The employee said that it was pending and that I had to wait until it was finished.
Oh my got! Does waiting until pending mean waiting until tomorrow?
I asked how long I have to wait.
The employee said that she couldn't tell me how long, so she just told me to wait.
I kept asking the employee how long I had to wait, telling her that my hospital appointment was late and that I had two children with me, but she just laughed and shrugged her shoulders.
I went to the car and waited some more, but she never brought what I ordered, so I had to cancel my hospital appointment.
I dropped my child off at school and went back into McDonald's with my 3-month-old baby in the car seat basket.
The employee looked at me and threw my order at me in a bad way. I was so upset.
I asked the employee to call Superior, and she said she was Superior. (With a dismissive look and a sneer.)
I asked her name, and she said "D***." She was still laughing at me.
I'm usually the type of person who doesn't even leave reviews.
But today, I'm so angry that I feel like I have to invest my time until this issue is resolved.
The reason is that this morning, due to your system issues, I didn't receive my order, I ended up dropping my child off at school late(I ended up wasting time in the morning and had to send my two-year-old to school without feeding him breakfast.), couldn't deliver food to my sister-in-law(My sister-in-law waited for me and then left ), had to cancel my hospital appointment(It was a hospital appointment I had been waiting for for two months.), and most of all, because of all these frustrating situations from the morning, the food I ate from my first order was indigestion.
I had to go in and out of McDonald's with a baby carrier and fight with the McDonald's employee while my 2-year-old was whining.
That employee behavior ruined my day.
I can't just let this go. If you don't fire that employee, I'll sue Macdonald next step.
Atmosphere: 1
Food: 1
Service: 1
Artificial foods bring sickness , shame
Atmosphere: 2
Food: 1
Service: 2
We were a big group of 6 so there was alot. Little mistakes were made and quickly fixed. The staff was wonderful and super fast. I would love to come back to this location anytime.
Parking: There's a good amount of handicap and regular parking around the building
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, World Famous Fries
GREAT LOCATION FOR ALL YOUR FRESH FOOD NEEDS. BUY ONE ☕️ COFFEE AND GET FREE REFILL ☕️
FILL OUT THE SURVEY AND GET A FREE SANDWICH WHEN YOU BUY ONE 😋 😀
Atmosphere: 5
Food: 5
Service: 5
There when I needed dinner for My Family Thank you McTeam! HAPPY Holidays!
Mc Awsome Sauce!
Atmosphere: 4
Food: 4
Service: 5
My McFlurry consisted of soft serve with a bunch of Oreo crumbs thrown on top. When I called, they said they were out of the spoon so they’re not able to blend it. I said shouldn’t they have told me that when I ordered it? The person on the phone said well they didn’t know that I would’ve wanted it that way. I wouldn’t want food prepared the way that you’re supposed to???
Food: 2
Service: 5
I love McDonald's. I'm a rewards member and always use my app and get points and really good deals. The food is always fresh and high quality. The service is fast, friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Fast service food was fresh staff friendly place very clean not to busy
Atmosphere: 5
Food: 5
Service: 5
Always great service and fresh food. I tried a mini Oreo blizzard from here tonight, love the container and perfect size for a little treat.
Atmosphere: 5
Food: 5
Service: 5
Good food and nice people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service is 100% terrible at this location.
Service: 1
Very good deal and super fast
Atmosphere: 5
Food: 5
Service: 5
Went in with husband for lunch about 1-1:30. Ordered quickly. He got daily double, fries, coke. I got quarter pounder with cheese meal with fries, coke AND small chocolate shake. Moo !!!! Lol All was delicious and hot. Staff very nice. As everyone knows with McDonald's it's hit or miss. Today definitely a hit !!!!!!
Atmosphere: 5
Food: 5
Service: 5
McDonald's mistake is skimimping or charging for condiments. Your course mistake is trying to pass of processed chicken nuggets as a valuable product. Food conosirs can be fooled by cheap prices a d taking softdrink machines out of your loby is a big mistake.
If you are not going to compete with your number 1 competitior, Chick-fil-A, on food quality and taste, you can't afford to discontinue one of your biggest money makers, Free Refills!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac, Pancake, Mcchicken, Hot Caramel Sundae, French Fries, Sausage
Look this is McDonald's.
I remember when they had only had a billion burgers served. Service is good at this one, we probably shouldn't eat this food but I think they try to do their best at the headquarters.
When it comes to these locations, service and staff are more important to me cuz the food is the same.
Atmosphere: 3
Food: 3
Service: 5
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