I took my grandkids to the Orland Park trunk a treat hosted by Orland Park, and Ale House was the last establishment we visited, as soon as we approached the staff outside I knew we were going to have an issue because the staff in the grinch costume ask the older female caucasian with blonde hair what time it was, she replied 5:39. I'm assuming that he asked that since the event was over at 6pm. Well, my 4yr grand daughter and I waited for them to finish there conversation then she picked up the bucket that was on the floor and looked at my granddaughter while holding the bucket of candy in her hands and said, " what do we say" I replied and said trick or treat and she repeated the question to my granddaughter, which I then replied, she's non verbal she can't speak. She replied with oh well for her. I was in complete shock! She then proceeded to ask me to scan the QR code for their establishment. I said no thank you and walked away. I could not believe the audacity. Her response brought me to tears. Please educate your staff that not everyone has the ability to communicate and her response was not appropriate. I did call the establishment and spoke with a gentleman who said he was the shift leader and I explained to him what had just occurred. He apologized. I'm just in disbelief that an adult would say that. I don't know if it was a comprehension issue or if she just lacked the ability to understand what the word non verbal meant but regardless her response was inappropriate. Please teach your staff to be inclusive and respectful of disabilities since not all disabilities are visible.
Debbi Niedzwiecki
Orland Ale House was great! We weren't able to enjoy the outdoor patio due to the time of year and the BEES. The evening specials were perfect! The prices were great!
Atmosphere: 4
Food: 4
Service: 5
Mackenzie Kamen
Hosted my wedding weekend welcome party at Orland Ale House and it was nothing short of AMAZING! Chris was incredible to work with, food and drinks were delicious, and the service was awesome! I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Kevin Zawarus
Was there a couple times in the past month.
First time..flatbread was more like a mid-size appetizer than what was made out to be a main meal. For anyone with an appetite, this alone would not be enough. Very little chicken on it for having it in the name. Nashville wrap was decent. Second time..wraps for both and both good. $3 upcharge to go from kettle chips to a rather small order of curly fries is a bit steep, and the fries were warm at best when they came out.
Service decent both times. Did not bring utensils tho, perhaps becaue they thought they weren't needed. Menu on their website did not match the actual menu. In my opinion, if there is a menu on your website or facebook page, it should be up-to-date and correct. Prices on the high side for the meals, especially if you factor in the upcharge to have fries. Perhaps its a "location" thing. Having the Clipp deal was a bit of a savior.
Atmosphere: 3
Food: 2
Service: 4
Mary Amiti
Nice outdoor seating area, good beer selection. Server was fine but kitchen was not. The only good thing was the salsa.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chips and Salsa
Mark Jacobs
Great selection of craft beers. Friendly staff.
Atmosphere: 4
Service: 5
David Spear
Been going here for years. Great food, huge selection of beer and liquor, amazing staff and service. Great weekly events, such as General trivia on Tuesdays from 7-9pm, themed trivia on Wednesdays from 7-9pm, music bingo on Thursdays from 8-10, and more!
Great staff and food. Great place to get together.
Parking: Several close spots to the entrance.
Atmosphere: 5
Food: 5
Service: 5
Mary Fitzgerald
Awesome little brew pub with a ton of options and a delicious menu. Both the beer and food were incredible. Extra points for being allowed to order one of each flavor for the tacos (burnt ends, grilled chicken, and blackened mahi).
Atmosphere: 5
Food: 5
Service: 5
Justin Seehoffer
Sat on the patio and Amy gave us great service! Need changing table in the bathrooms but aside from that, fantastic experience
Came here with wife for a good evening and it was a bad experienced. As we entered we were not greeted only told to seat in any table, no welcome or hello. Noticed anybody else that walked in was greeted. We ordered food and no utensils or napkins. Wife plate came out 30 minutes later and it was a southwest chicken flat bread. I ordered buffalo chicken flat bread and curly fries and never came out. Had a beer and wife two mix drinks and they were not all that. We never saw the waiter only when I had to stop another employee. Honestly employees or owners were seated at the bar drinking and lack of service. Hour and half and no food. So we left. Bad experienced. I am trying to not believe in racism but we are Mexicans and as soon as we walked in the vibe was felt. But hope I am wrong. But the service spoke for itself. Also, next morning wife had food poisoning went to hospital. All she had was the southwest chicken flat bread. Stay away!
Atmosphere: 1
Food: 1
Service: 1
Puzzle Fighter (James)
We had a very nice first time at the ale house. There was a wide selection of different brews and we both found things we liked right off the bat. Food was plentiful and tasty, especially the chicken wings. Our server was very nice and the outdoor seating was pleasant. We will be going back.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Kettle Chips, Chicken Wings Special
patricia johnson
First time! I ordered the three sliders. They were all absolutely delicious but not at all hot. They must’ve sat and waited for the server to bring to us. Other than that, food was great server was wonderful and a great singer entertained on the patio.
Atmosphere: 5
Food: 4
Service: 5
Liz Gannon
My sister and I came for trivia night and our server Laura was phenomenal! Thanks Laura! We will be back again! ?
Jodie Bowen
Love this cozy little spot with all the outdoor seating and views. Perfect for summer weather and get togethers.
I took my grandkids to the Orland Park trunk a treat hosted by Orland Park, and Ale House was the last establishment we visited, as soon as we approached the staff outside I knew we were going to have an issue because the staff in the grinch costume ask the older female caucasian with blonde hair what time it was, she replied 5:39. I'm assuming that he asked that since the event was over at 6pm. Well, my 4yr grand daughter and I waited for them to finish there conversation then she picked up the bucket that was on the floor and looked at my granddaughter while holding the bucket of candy in her hands and said, " what do we say" I replied and said trick or treat and she repeated the question to my granddaughter, which I then replied, she's non verbal she can't speak. She replied with oh well for her. I was in complete shock! She then proceeded to ask me to scan the QR code for their establishment. I said no thank you and walked away. I could not believe the audacity. Her response brought me to tears. Please educate your staff that not everyone has the ability to communicate and her response was not appropriate. I did call the establishment and spoke with a gentleman who said he was the shift leader and I explained to him what had just occurred. He apologized. I'm just in disbelief that an adult would say that. I don't know if it was a comprehension issue or if she just lacked the ability to understand what the word non verbal meant but regardless her response was inappropriate. Please teach your staff to be inclusive and respectful of disabilities since not all disabilities are visible.
Orland Ale House was great! We weren't able to enjoy the outdoor patio due to the time of year and the BEES. The evening specials were perfect! The prices were great!
Atmosphere: 4
Food: 4
Service: 5
Hosted my wedding weekend welcome party at Orland Ale House and it was nothing short of AMAZING! Chris was incredible to work with, food and drinks were delicious, and the service was awesome! I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Was there a couple times in the past month.
First time..flatbread was more like a mid-size appetizer than what was made out to be a main meal. For anyone with an appetite, this alone would not be enough. Very little chicken on it for having it in the name. Nashville wrap was decent.
Second time..wraps for both and both good. $3 upcharge to go from kettle chips to a rather small order of curly fries is a bit steep, and the fries were warm at best when they came out.
Service decent both times. Did not bring utensils tho, perhaps becaue they thought they weren't needed. Menu on their website did not match the actual menu. In my opinion, if there is a menu on your website or facebook page, it should be up-to-date and correct. Prices on the high side for the meals, especially if you factor in the upcharge to have fries. Perhaps its a "location" thing. Having the Clipp deal was a bit of a savior.
Atmosphere: 3
Food: 2
Service: 4
Nice outdoor seating area, good beer selection. Server was fine but kitchen was not. The only good thing was the salsa.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chips and Salsa
Great selection of craft beers. Friendly staff.
Atmosphere: 4
Service: 5
Been going here for years. Great food, huge selection of beer and liquor, amazing staff and service. Great weekly events, such as General trivia on Tuesdays from 7-9pm, themed trivia on Wednesdays from 7-9pm, music bingo on Thursdays from 8-10, and more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Grilled Cheese, 5-Cheese Mac, Pretzels, Chicken Tender Wrap
Great staff and food. Great place to get together.
Parking: Several close spots to the entrance.
Atmosphere: 5
Food: 5
Service: 5
Awesome little brew pub with a ton of options and a delicious menu. Both the beer and food were incredible. Extra points for being allowed to order one of each flavor for the tacos (burnt ends, grilled chicken, and blackened mahi).
Atmosphere: 5
Food: 5
Service: 5
Sat on the patio and Amy gave us great service! Need changing table in the bathrooms but aside from that, fantastic experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came here with wife for a good evening and it was a bad experienced. As we entered we were not greeted only told to seat in any table, no welcome or hello. Noticed anybody else that walked in was greeted. We ordered food and no utensils or napkins. Wife plate came out 30 minutes later and it was a southwest chicken flat bread. I ordered buffalo chicken flat bread and curly fries and never came out. Had a beer and wife two mix drinks and they were not all that. We never saw the waiter only when I had to stop another employee. Honestly employees or owners were seated at the bar drinking and lack of service. Hour and half and no food. So we left. Bad experienced. I am trying to not believe in racism but we are Mexicans and as soon as we walked in the vibe was felt. But hope I am wrong. But the service spoke for itself. Also, next morning wife had food poisoning went to hospital. All she had was the southwest chicken flat bread. Stay away!
Atmosphere: 1
Food: 1
Service: 1
We had a very nice first time at the ale house. There was a wide selection of different brews and we both found things we liked right off the bat. Food was plentiful and tasty, especially the chicken wings. Our server was very nice and the outdoor seating was pleasant. We will be going back.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Kettle Chips, Chicken Wings Special
First time! I ordered the three sliders. They were all absolutely delicious but not at all hot. They must’ve sat and waited for the server to bring to us. Other than that, food was great server was wonderful and a great singer entertained on the patio.
Atmosphere: 5
Food: 4
Service: 5
My sister and I came for trivia night and our server Laura was phenomenal! Thanks Laura! We will be back again! ?
Love this cozy little spot with all the outdoor seating and views. Perfect for summer weather and get togethers.
Atmosphere: 5
Food: 5
Service: 5
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